You are on Overview. Skip to the next section.

Overview

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• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • The nearest train station is Priesthill & Darnley.
  • The nearest underground station is Kinning Park.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • The store is located within Silverburn Shopping Centre.
• Getting In and Around View
  • View information on opening times
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • The ground and first floor can be accessed via a standard lift and escalator.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • The store has standard trollies and wheeled baskets with a high handle.
  • There is a Click and Collect point which can be found opposite the payment counter queue area.
    The store operates quiet shopping hours.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

• There is 1 toilet with adaptations.
• The toilet with adaptations is located on the first floor, to the right from the toilets entrance.
• The toilet with adaptations has a left hand transfer space.
• The male and female step-free toilet facilities are located on the first floor, to the rear from the toilets entrance.
• Parent and baby changing facilities are located in the standard toilets.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the store, near the Silverburn Shopping Centre Winter Garden Dining Area.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There is an opening without doors.
• The width of the opening is 500cm.
• The minimum width between the security barriers is 227cm.

You are on Shop Floor (Ground Floor). Skip to the next section.

Shop Floor (Ground Floor)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some aisles are obstructed by pillars.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• Some of the columns in the venue have a reflective finish.
• There is background noise.
• Signage is provided.
• The colour, design and typeface of signs is not consistent throughout.
• Customers can obtain click and collect items from the collection point opposite the payment counter queue area.
• Lighting levels vary due to the size of the space.

You are on Counter (Jewellery). Skip to the next section.

Counter (Jewellery)

• The counter is located to the left as you enter.
• There is step-free level access to the counter.
• The chip and pin card machines are moveable.
• The counter has windows, mirrors and glazed screens.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Checkouts (Ground Floor). Skip to the next section.

Checkouts (Ground Floor)

• The checkout area is located to the left as you enter, beyond the lift.
• There is step-free level access to the checkout area.
• The venue has a payment counter.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 102cm.
• There is a lowered section at the counter.
• The height of the lowered section is 91cm.
• The counter has glazed screens.
• The chip and pin card machines are moveable.
• There is not a hearing assistance system.
• Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left as you enter, beside the escalator.
• The ground and first floor are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 110cm.
• The internal dimensions of the lift are 153cm (width) x 139cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.

You are on Escalators. Skip to the next section.

Escalators

• The escalators surveyed are located to the right as you enter.
• The ground and first floor are accessed by escalators.
• The escalator steps are unmarked.
• The foot (bottom) and head (top) of the escalators are not clearly marked.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Shop Floor (First Floor). Skip to the next section.

Shop Floor (First Floor)

• There is step-free level access throughout all areas.
• The majority of main aisle widths are between 150cm - 180cm.
• The majority of product aisle widths are between 120cm - 150cm.
• Some aisles are obstructed by pillars.
• Some flooring is shiny.
• There is a high visual contrast between the shelving and floor in the majority of walkways.
• Some of the columns in the venue have a reflective finish.
• There is background noise.
• Signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is not consistent throughout.
• Seating available on this floor includes: stools.
• Customers can obtain click and collect items from any till point.
• Lighting levels vary due to the size of the space.

You are on Fitting Room with Adaptations (First Floor). Skip to the next section.

Fitting Room with Adaptations (First Floor)

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• Access View
  • The fitting room surveyed is located on the first floor, to the rear left from the lift.
  • The fitting room surveyed is for any gender.
  • The distance from lift is 88m.
  • The most accessible route to the fitting room has a lift.
  • There is step-free level access into the fitting room.
  • There is no signage for the fitting room.
  • The door opens outwards and has a low visual contrast.
  • The width of the opening is 94cm.
  • Internally the door has a low visual contrast.
  • There is a lever twist lock.
• Dimensions and Features View
  • The dimensions of the fitting room are 150cm (width) x 238cm (depth).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There are grab rails and a dropdown rail available.
  • The grab rails have a medium visual contrast.
  • The dropdown rail has a medium visual contrast.
  • There is a seated bench available.
  • The seat/chair is 46cm from the floor.
  • There is no assistance bell.
  • There is no emergency alarm.
  • There is a full length mirror.
  • There are multiple coat hooks.
  • The coat hooks are 83cm and 161cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Standard Fitting Room (First Floor). Skip to the next section.

Standard Fitting Room (First Floor)

• The fitting room surveyed is located on the first floor, to the rear left from the lift.
• The fitting room surveyed is for any gender.
• The distance from lift is 90m.
• The most accessible route to the fitting room has a lift.
• There is step-free level access into the fitting room.
• The door opens inwards and has a low visual contrast.
• The width of the opening is 69cm.
• Internally the door has a low visual contrast.
• The following is available in the fitting room: a mirror, a coat hook and a bench seat.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Checkouts (First Floor). Skip to the next section.

Checkouts (First Floor)

• The checkout area is located on the first floor, to the left from the lift.
• There is step-free level access to the checkout area.
• The venue has a payment counter.
• The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is under 150cm.
• The height of the payment counter is 103cm.
• There is a lowered section at the counter.
• The height of the lowered section is 76cm.
• The counter has glazed screens.
• The chip and pin card machines are moveable.
• There is not a hearing assistance system.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Toilet with Adaptations (First Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Left Hand Transfer)

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• Access View
  • The toilet surveyed is located on the first floor, to the right from the toilets entrance.
  • The distance from the toilets entrance is 3m.
  • The most accessible route to the toilet has a lift and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium colour contrast.
  • The width of the door opening is 97cm.
  • The door has a twist lock.
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 220cm (depth).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 79cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 110cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a low visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 83cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 108cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Standard Toilet Facilities (First Floor). Skip to the next section.

Standard Toilet Facilities (First Floor)

• The male and female standard toilet facilities were surveyed.
• The toilet is located on the first floor, to the rear from the toilets entrance.
• The distance from the toilets entrance is 10m.
• The most accessible route has a lift and manual doors.
• There is step-free level access into the toilet.
• There is pictorial signage on or near the door.
• The door opens inwards and has a medium visual contrast.
• The width of the door opening is 87cm.
• Internally the door has a medium visual contrast.
• There are no ambulant toilet facilities available.
• There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
• The wash basin has a lever tap.
• The height of the baby change facility when in use is 83cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.