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TK Maxx - Haverfordwest

Unit 6, Withybush Retail Park, Haverfordwest, SA61 2PY

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.

Entrance

  • This entrance is located at the front of the store.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The minimum width between the bollards is 110cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 210cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • The minimum width between the security barriers is 182cm.

Shop Floor (Ground Floor)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in the majority of walkways.
  • Some of the columns in the venue have a reflective finish.
  • There is background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: stools.
  • Lighting levels vary due to the size of the space.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located on the ground floor, to the left of the store.
    • The fitting room surveyed is for any gender.
    • There is step-free level access into the fitting room.
    • There is pictorial and written text signage for the fitting room.
    • The door opens outwards and has a high visual contrast.
    • The width of the opening is 96cm.
    • Internally the door has a high visual contrast.
    • There is a lever twist lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 150cm (width) x 242cm (depth).
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and a dropdown rail available.
    • The grab rails have a low visual contrast.
    • The dropdown rail has a low visual contrast.
    • There is a seated bench available.
    • There is no emergency alarm.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Fitting Room

  • The fitting room surveyed is located on the ground floor, to the left of the store.
  • The fitting room surveyed is for any gender.
  • There is step-free level access into the fitting room.
  • The following is available in the fitting room: a mirror, a coat hook and a bench seat.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Checkouts

  • The checkout area is located on the ground floor, to the right of the store.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The queue width for the main checkouts is under 120cm and the width at each turn is at least 150cm.
  • The height of the payment counter is 99cm.
  • The chip and pin card machines are moveable.
  • There is a portable hearing assistance system.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift

  • The lift surveyed is located to the left of the store.
  • The ground and first floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast and tactile markings.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 160cm (width) x 147cm (depth).
  • The internal lift control buttons have tactile markings, a high visual contrast and Braille markings.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and a list of floor services/facilities.
  • Lighting levels were low at the time of the survey.

Stairs

  • The stairs surveyed are located at the front, left of the store.
  • The ground and first floor can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • Lighting levels were even at the time of the survey.

Shop Floor (First Floor)

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in the majority of walkways.
  • There is background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels vary due to the size of the space.