Access Guide
Overview
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Strothers Lane Car Park.
- The nearest train station is Inverness.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- This store is located on a high street.
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Getting In and Around
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- View information on opening times
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- The store has standard trollies with baby seat and wheeled baskets with a high handle.
- There is a Click and Collect point which can be found at the tills.
Entrance
- This entrance is located at the side of the store on Strothers Lane.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 160cm.
- The doors have a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 165cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- The minimum width between the security barriers is 156cm.
- There is step-free level access as you enter.
Shop Floor
- There is step-free level access throughout all areas.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 120cm - 150cm.
- Some flooring is shiny.
- There is a high visual contrast between the shelving and floor in the majority of walkways.
- Some of the columns in the venue have a reflective finish.
- There is background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available on this floor includes: stools.
- Customers can obtain click and collect items from the tills.
- Lighting levels vary due to the size of the space.
Fitting Room with Adaptations
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Access
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- The fitting room surveyed is located to the left of the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 50m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- There is pictorial signage for the fitting room.
- The door opens outwards and has a medium visual contrast.
- The width of the opening is 92cm.
- Internally the door has a medium visual contrast.
- There is a lever twist lock.
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Dimensions and Features
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- The dimensions of the fitting room are 148cm (width) x 240cm (depth).
- There are grab rails and a dropdown rail available.
- The grab rails have a low visual contrast.
- The dropdown rail has a low visual contrast.
- There is a seated bench available.
- The seat/chair is 48cm from the floor.
- There is no assistance bell.
- There is no emergency alarm.
- There is a full length mirror.
- There are multiple coat hooks.
- The coat hooks are 92cm and 185cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Fitting Room
- The fitting room surveyed is located to the left of the store.
- The fitting room surveyed is for any gender.
- The distance from the entrance is 50m.
- The most accessible route to the fitting room has step-free level access.
- There is step-free level access into the fitting room.
- The door opens inwards and has a medium visual contrast.
- The width of the opening is 69cm.
- Internally the door has a medium visual contrast.
- The following is available in the fitting room: a mirror, a coat hook and a bench seat.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Checkouts
- The checkout area is located to the left of the store.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
- The height of the payment counter is 101cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The chip and pin card machines are moveable.
- There is a portable hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.