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TK Maxx - Paisley

Unit 2 The Phoenix Retail Park, Linwood Road, Paisley, Renfrewshire, PA1 2AB

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.

Entrance

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • The minimum width between the bollards is 140cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 205cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • The minimum width between the security barriers is 187cm.

Shop Floor

  • There is step-free level access throughout all areas.
  • The majority of main aisle widths are over 180cm.
  • The majority of product aisle widths are between 120cm - 150cm.
  • Some flooring is shiny.
  • There is a high visual contrast between the shelving and floor in the majority of walkways.
  • There is background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: stools.
  • Customers can obtain click and collect items from the collection point which can be found beside the fitting rooms at the rear of the store.
  • Lighting levels vary due to the size of the space.

Fitting Room with Adaptations

  • Access View
    • The fitting room surveyed is located at the rear of the store.
    • The fitting room surveyed is for any gender.
    • There is step-free level access into the fitting room.
    • There is pictorial and written text signage for the fitting room.
    • The door opens outwards and has a high visual contrast.
    • The width of the opening is 84cm.
    • Internally the door has a high visual contrast.
    • There is a lever twist lock.
  • Dimensions and Features View
    • The dimensions of the fitting room are 169cm (width) x 210cm (depth).
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There are grab rails and a dropdown rail available.
    • The grab rails have a medium visual contrast.
    • The dropdown rail has a medium visual contrast.
    • There is a seated bench available.
    • There is no emergency alarm.
    • There is a full length mirror.
    • There are multiple coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Standard Fitting Room

  • The fitting room surveyed is located at the rear of the store.
  • The fitting room surveyed is for any gender.
  • There is step-free level access into the fitting room.
  • The following is available in the fitting room: a stool, a mirror and a coat hook.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Checkouts

  • The checkout area is located to the left of the store.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The queue width for the main checkouts is between 120cm and 150cm and the width at each turn is at least 150cm.
  • The height of the payment counter is 102cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • The counter has a screen and glazed screens.
  • The chip and pin card machines are moveable.
  • There is a portable hearing assistance system.
  • Lighting levels were even at the time of the survey.