Skip to main content
The new name for DisabledGo

Search for accessible places to go

Fern Street Family Centre

Fern Street, Bow, London, E3 3PS

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Limehouse.
  • The nearest underground station is Bow Road.
  • The nearest DLR station is Devons Road.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 200cm x 800cm (6ft 7in x 26ft 3in).
    • On street Blue Badge parking is located outside the main entrance.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 200cm x 10000cm (6ft 7in x 328ft 1in).
    • Standard marked parking bays are located in Fern Street.
    • There is not a designated drop off point.
  • Comments View
    • The standard marked parking bays are approximately 100m from the venue, towards Devons Road.
    • The bays are pay and display.
    • All the other bays are in a Residents' Parking Zone.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is step-free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 150cm (4ft 11in).
    • There is an intercom.
    • The height of the intercom is 150cm (4ft 11in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 148cm.
  • Comments View
    • As you enter the venue there is a single gated access point (photograph 1).
    • The gate is permanently held open during opening hours.
    • This access point has an opening width of 82cm.
    • There is level access to the access point.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Lounge and Meeting/Dining Room

  • The centre has a television lounge and a separate meeting/dining room.
  • The centre organises a range of activities for the over 50's, including a lunch club, adult education, social events and welfare advice.

Accessible Toilet (Female and Male Standard Toilets)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the main entrance.
    • This accessible toilet is located within both the female and male standard toilets.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • Both the female and male standard toilets have an accessible cubicle.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 82cm (2ft 8in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 170cm (4ft 11in x 5ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail, however it is not on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • The accessible cubicles are within the standard female / male toilet facilities.
    • These rooms have inward opening doors, with a 76cm clear opening width.
    • At the time of our visit, the accessible toilets were fitted with a removeable support frame around the toilet pan.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located along the corridor, to the right of the main entrance.
    • The female and male toilets are approximately 6m (6yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the female and male standard toilets.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.
  • Comments View
    • Staff are available to make home visits and may be available to accompany clients to medical appointments etc.
    • Centre visitors must be independent in their self-care or be accompanied by a carer.