Access Guide
Opening Times
- Monday 08:00 - 20:00.
- Tuesday 08:00 - 18:30.
- Wednesday 08:00 - 13:00.
- Wednesday 15:00 - 20:00.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 18:30.
- Saturday 09:00 - 12:00.
- Sunday Closed.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Limehouse.
- The nearest underground station is Mile End.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 200cm x 450cm (6ft 7in x 14ft 9in).
- Standard marked parking bays are located on Duckett Street.
- There is not a designated drop off point.
Outside Access (Building Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 90cm.
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Ramp/Slope
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- The ramp/slope is located leading up to the entrance.
- The gradient of the ramp/slope is slight.
Entrance (Harford Health Centre Entrance)
- This information is for the entrance located in the building foyer.
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Entrance
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- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 160cm.
Reception
- The desk/counter is 8m (8yd 2ft) from the health centre entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- There is an interview room (photograph 3) and a group room within the health centre.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 8m (8yd 2ft) from the {Textbox}.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- Some chairs are permanently fixed.
- No tables are permanently fixed.
- Chairs with armrests are available.
- Some chairs with armrests are available.
- Announcements are audible and visual.
- Information is available in Braille on request and large print on request.
- Information in other languages and formats is available on request.
- Lighting levels are bright.
- The waiting room / area does not have background music playing.
- There is not a television.
- There is space for an assistance dog to rest within the seating area.
- Vending machines are not available.
- There is not a play area or toys/books for a child to play with.
Consultation / Treatment Room
- There is / are 9 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 7.
- The consultation / treatment room is 22m (24yd 2in) from the reception.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 89cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- No chairs are permanently fixed.
- No tables are permanently fixed.
- A hoist is not available.
- Lighting levels are bright.
- The room does not have background music playing.
- A flashing alarm is available.
- A vibrating alarm is not available.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial, Braille and tactile signage on or near the toilet door.
- This accessible toilet is approximately 14m (15yd 11in) from the health centre entrance.
- This accessible toilet is located on the left of the corridor leading from reception towards the consultation rooms.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 89cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 300cm (4ft 11in x 9ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right of the reception desk.
- The shared toilet(s) is/are approximately 10m (10yd 2ft) from the health centre entrance.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the left of the unisex toilets.
- The height of the baby change table once extended is 88cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.