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Harford Health Centre

115 Harford Street, London, E1 4FG

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Access Guide

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Opening Times

  • Monday 08:00 - 20:00.
  • Tuesday 08:00 - 18:30.
  • Wednesday 08:00 - 13:00.
  • Wednesday 15:00 - 20:00.
  • Thursday 08:00 - 18:30.
  • Friday 08:00 - 18:30.
  • Saturday 09:00 - 12:00.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Limehouse.
  • The nearest underground station is Mile End.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • The dimensions of the standard marked parking bays are 200cm x 450cm (6ft 7in x 14ft 9in).
    • Standard marked parking bays are located on Duckett Street.
    • There is not a designated drop off point.

Outside Access (Building Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 90cm.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is slight.

Entrance (Harford Health Centre Entrance)

  • This information is for the entrance located in the building foyer.
  • Entrance View
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 160cm.

Reception

  • The desk/counter is 8m (8yd 2ft) from the health centre entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There is an interview room (photograph 3) and a group room within the health centre.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 8m (8yd 2ft) from the {Textbox}.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • Some chairs are permanently fixed.
  • No tables are permanently fixed.
  • Chairs with armrests are available.
  • Some chairs with armrests are available.
  • Announcements are audible and visual.
  • Information is available in Braille on request and large print on request.
  • Information in other languages and formats is available on request.
  • Lighting levels are bright.
  • The waiting room / area does not have background music playing.
  • There is not a television.
  • There is space for an assistance dog to rest within the seating area.
  • Vending machines are not available.
  • There is not a play area or toys/books for a child to play with.

Consultation / Treatment Room

  • There is / are 9 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 7.
  • The consultation / treatment room is 22m (24yd 2in) from the reception.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 89cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • A hoist is not available.
  • Lighting levels are bright.
  • The room does not have background music playing.
  • A flashing alarm is available.
  • A vibrating alarm is not available.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial, Braille and tactile signage on or near the toilet door.
    • This accessible toilet is approximately 14m (15yd 11in) from the health centre entrance.
    • This accessible toilet is located on the left of the corridor leading from reception towards the consultation rooms.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 150cm x 300cm (4ft 11in x 9ft 10in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the right of the reception desk.
    • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the health centre entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located to the left of the unisex toilets.
    • The height of the baby change table once extended is 88cm (2ft 11in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Home visits / services are available.