Access Guide
Introduction
- Related link TFL Accessibility Guides.
- Https://tfl.gov.uk/forms/12387.aspx
- Related link DLR Timetable.
- Https://tfl.gov.uk/dlr/timetable/dlr?fromId=940GZZDLBEC
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Comments
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- All DLR stations have step-free access between the street and the platform.
- The level change between the platform and the train may vary and can be up to 5cm (2 in).
- There may be a gap of up to 7.5cm (3 in) between the train and the platform edge.
- TFL produce a range of audio and large print accessibility guides, including how the DLR links with other networks.
- There are also details of assisted travel schemes and mentoring schemes.
- Most DLR stations do not have doors or barriers.
- The stations are open 24 hours.
- Please see the DLR timetable for details of train operating times at each station.
- All platforms have a push-button alarm help point linked to a control centre.
- The alarm point speaker incorporates a hearing loop.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Limehouse.
- The nearest underground station is Canary Wharf.
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Comments
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- Users may find this DLR station more convenient than Canary Wharf DLR station when transferring to / from Canary Wharf Underground Station.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Bank Street)
- This information is for the entrance located in Bank Street.
- There is level access into the venue.
- There are no doors at this entrance.
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Comments
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- There is also level access to the station from the dockside footpath at the south of the station.
Other Floors (Access to Platforms)
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Steps
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- The floors which are accessible by stairs are concourse to platforms.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are concourse to platforms.
- The escalators steps are clearly marked.
- The foot and head of the escalators are clearly marked.
- The lighting levels are good.
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Comments
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- There identical stairs and escalators toward the rear of the station.
Lift (Platform 1)
- There is a lift for public use.
- The lift is located to the left as you enter the main concourse.
- The lift is a standard lift.
- The floors which are accessible by this lift are main concourse to platform 1.
- The lift is approximately 36m (39yd 1ft) from the Bank Street entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 148cm x 96cm (4ft 10in x 3ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Lift (Platform 2)
- There is a lift for public use.
- The lift is located to the right as you enter the main concourse.
- The lift is a standard lift.
- The floors which are accessible by this lift are main concourse to platform 2.
- The lift is approximately 34m (37yd 7in) from the Bank Street entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 148cm x 96cm (4ft 10in x 3ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies that operate within this station include:.
- Please click here for access information for DLR.
- There is a taxi rank at the station.
- The taxi rank is located directly opposite the station entrance on Bank Street.
- The taxi rank is 9m (9yd 2ft) from the Bank Street entrance.
- There are 2 platform(s) in the station.
- The platform(s) accessed by lift is / are 1 and 2.
- The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1 and 2.
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Additional Station Information
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- Announcements on platforms are visual.
- Platforms which have tactile markings at the platform edge are 1 and 2.
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Comments
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- There are 2 automated ticket machines on the main concourse.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
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Comments
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- Audio, large print and black and white guides are available to download from the TFL website.
- Please see the links in the introduction section.