Skip to main content
The new name for DisabledGo

Search for accessible places to go

Jubilee Place Mall

Canary Wharf, London, E14 5NY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated within the centre of the town or city.
  • The venue is not situated on a road which has a steep gradient.

Opening Times

  • Monday 09:00 - 19:00.
  • Tuesday 09:00 - 19:00.
  • Wednesday 09:00 - 19:00.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 19:00.
  • Saturday 10:00 - 18:00.
  • Sunday 12:00 - 18:00.

Parking

  • The venue does have its own car park.
  • The car park is at the front of the venue.
  • Venue Car Park View
    • The car park type is open air/surface.
    • There are 3 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).
    • The nearest designated bay is 16m (17yd) from the main accessible entrance.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does have a height restriction barrier.
    • The maximum height is 200.
  • Comments View
    • There is level access via the lift from all car park floors.

Outside Access (Main Entrance)

  • There is level access into the venue.
  • The main doors open automatically.
  • The door opening is 91cm (2ft 12in) wide.

Reception

  • The reception desk is 20m (22yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.

Lift

  • There is a lift for public use.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are -2--1-B-LG-G.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 98cm x 140cm (3ft 3in x 4ft 7in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are -2--1-B-LG-G.
    • There are 15+ steps between floors.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • The lighting level is bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Features and Dimensions View
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the information desk.
    • The door opens inwards.
    • The dimensions of the accessible toilet are 151cm x 200cm (4ft 11in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • The emergency pull cord alarm is fully functional.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.

Standard Toilet(s)

Additional Info

  • Staff do not receive disability awareness / equality training.