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London Community Credit Union

16 Vesey Path, Poplar, London, E14 6BT

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Access Guide

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Introduction

  • Services / facilities within the building include banking, loans, payday loans, savings and bill payments.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Limehouse.
  • The nearest underground station is Canary Wharf.
  • The nearest DLR station is All Saints.

Opening Times

  • Monday 10:00 - 18:00.
  • Tuesday 10:00 - 18:00.
  • Wednesday 10:00 - 18:00.
  • Thursday 10:00 - 14:00.
  • Friday 10:00 - 18:00.
  • Saturday 10:00 - 14:00.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the venue.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 92cm.

Counter (Cashier / Queries)

  • The counter is 7m (7yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section.
  • The height of the counter is high (110cm+).
  • There is not a hearing assistance system.
  • Lighting levels are bright.
  • Comments View
    • At the time of survey it was not possible to photograph the area.

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • Chairs with armrests are available in the waiting area.
    • There are 2 interview rooms both accessed via single doors.
    • The height of the desk in the room is 70cm (2ft 3in).
    • Chairs with armrests are available in the interview rooms.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.