Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Whitechapel.
- The nearest underground station is Whitechapel.
- The nearest DLR station is Shadwell.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located to the right of the building, off Cambridge Heath Road.
- The car park type is multi storey.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 490cm x 770cm (16ft 1in x 25ft 3in).
- The nearest designated bay is 22m (24yd 2in) from the car park entrance.
- The furthest designated bay is 50m (54yd 2ft) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is a designated drop off point.
- The drop off point is located off Brady Street.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
-
Comments
View
- There are 8 Blue Badge bays undercover on level 1 of the car park.
- There are 6 further bays on the top level of the car park.
- Parking is free for Sainsbury's customers for the first 2 hours.
- It is pay and display for non-customers.
- There is no vehicle link between the pick-up and drop-off point and the car park.
Opening Times
- Monday 07:30 - 23:00.
- Tuesday 07:30 - 23:00.
- Wednesday 07:30 - 23:00.
- Thursday 07:30 - 23:00.
- Friday 07:30 - 23:00.
- Saturday 07:30 - 23:00.
- Sunday 11:00 - 17:00.
Outside Access (Pedestrian Access from Brady Street)
- This information is for the entrance located on Brady Street.
- There is level access into the venue.
- There are no doors at this entrance.
- The door opening is 200cm (6ft 7in) wide.
-
Comments
View
- There is a level path from this entrance to the covered area in front of the main entrance.
Outside Access (Pedestrian Access from Darling Row / Collingwood Street)
- This information is for the entrance located on Darling Row / Collingwood Street.
- There is level access into the venue.
- There are no doors at this entrance.
- The door opening is 150cm (4ft 11in) wide.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 300cm (9ft 10in) wide.
-
Second set of doors
View
- There is a second set of doors.
- There are no doors at this entrance.
- The door opening is 150cm (4ft 11in) wide.
-
Comments
View
- The main entrance opens into a foyer where the lifts, stairs and cafe are located.
- The second entrance opens into the store.
Other Floors (Main Entrance / Car Park Entrance)
-
Steps
View
- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
-
Comments
View
- Travelators are also available to access the car park.
- The top and bottom of the travelator are clearly marked.
Lift (Main Entrance / Car Park Entrance)
- There is a lift for public use.
- The lift is located ahead as you enter the main entrance & car park entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1 and 2.
- The lift is approximately 10m (10yd 2ft) from the car park entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 150cm (4ft 11in).
- The dimensions of the lift are 250cm x 180cm (8ft 2in x 5ft 11in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
Outside Access (Car Park Entrance)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 250cm (8ft 2in) wide.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
-
Comments
View
- The clothing department has a larger changing room with grabrails and an alarm cord.
Counter (Tobacco and Lottery)
- The counter is 17m (18yd 1ft) from the main entrance.
- There is level access to the counter from the entrance.
- The prescription box is at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 76cm (2ft 6in).
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- Lighting levels are bright.
Reception (Argos Checkouts and Self-Service Checkouts)
- The desk/counter is 18m (19yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
-
Comments
View
- The self-service checkouts are to the right as you face the Argos Checkouts.
Counter (Self-Service Checkouts)
- The counter is 19m (20yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is a touchscreen.
- The touch screen is not at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 88cm (2ft 11in).
- There is not a lowered section.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- Lighting levels are bright.
-
Comments
View
- There are 10 self-service counters available.
Reception (Customer Services Checkout 19)
- The desk/counter is 26m (28yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
-
Comments
View
- This till acts as a customer service point.
Counter (Main Checkout Tills)
- The counter is 24m (26yd 9in) from the main entrance.
- There is level access to the counter from the entrance.
- The prescription box is not at a suitable height for a wheelchair user.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 93cm (3ft 1in).
- There is not a lowered section.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- Lighting levels are bright.
-
Comments
View
- There are 10+ checkout tills available.
Counter (Pharmacy)
- The counter is 60m (65yd 1ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section.
- The height of the counter is medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- Lighting levels are bright.
Eating and Drinking (Cafe)
- The following information is for the cafe.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests.
- The nearest table is 2m (2yd 7in) from the cafe entrance.
- The standard height for tables is 71cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
-
Comments
View
- The cafe is located to the left as you enter the first set of doors for the main entrance.
Accessible Toilet
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
- This accessible toilet is located to the right of the checkouts.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 98cm (3ft 3in).
- The door is light.
- The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is no dropdown rail for the toilet.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilets are located to the right of the checkouts.
- The female and male toilets are 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
-
Access to Standard Shared Toilet(s)
View
- The unisex toilets are located in the baby change room.
- Unisex toilets are 25m (27yd 1ft) from the main entrance.
- Inside the venue, there is level access to the unisex toilet.
- Lighting levels are medium.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in a separate baby change room.
- The height of the baby change table once extended is 87cm (2ft 10in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
-
Comments
View
- The store has shopping trolleys suitable for wheelchair users.
- There is also a trolley with a large supportive seat and harness for on older disabled child.
- Wheelchairs are available to borrow.
- Please contact the customer service desk for assistance.