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Sainsbury's

1 Cambridge Heath Road, Whitechapel, London, E1 5SD

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Whitechapel.
  • The nearest underground station is Whitechapel.
  • The nearest DLR station is Shadwell.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the right of the building, off Cambridge Heath Road.
    • The car park type is multi storey.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 490cm x 770cm (16ft 1in x 25ft 3in).
    • The nearest designated bay is 22m (24yd 2in) from the car park entrance.
    • The furthest designated bay is 50m (54yd 2ft) from the car park entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is a designated drop off point.
    • The drop off point is located off Brady Street.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • There are 8 Blue Badge bays undercover on level 1 of the car park.
    • There are 6 further bays on the top level of the car park.
    • Parking is free for Sainsbury's customers for the first 2 hours.
    • It is pay and display for non-customers.
    • There is no vehicle link between the pick-up and drop-off point and the car park.

Opening Times

  • Monday 07:30 - 23:00.
  • Tuesday 07:30 - 23:00.
  • Wednesday 07:30 - 23:00.
  • Thursday 07:30 - 23:00.
  • Friday 07:30 - 23:00.
  • Saturday 07:30 - 23:00.
  • Sunday 11:00 - 17:00.

Outside Access (Pedestrian Access from Brady Street)

  • This information is for the entrance located on Brady Street.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 200cm (6ft 7in) wide.
  • Comments View
    • There is a level path from this entrance to the covered area in front of the main entrance.

Outside Access (Pedestrian Access from Darling Row / Collingwood Street)

  • This information is for the entrance located on Darling Row / Collingwood Street.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • The door opening is 150cm (4ft 11in) wide.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 300cm (9ft 10in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • There are no doors at this entrance.
    • The door opening is 150cm (4ft 11in) wide.
  • Comments View
    • The main entrance opens into a foyer where the lifts, stairs and cafe are located.
    • The second entrance opens into the store.

Other Floors (Main Entrance / Car Park Entrance)

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • Travelators are also available to access the car park.
    • The top and bottom of the travelator are clearly marked.

Lift (Main Entrance / Car Park Entrance)

  • There is a lift for public use.
  • The lift is located ahead as you enter the main entrance & car park entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • The lift is approximately 10m (10yd 2ft) from the car park entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 150cm (4ft 11in).
  • The dimensions of the lift are 250cm x 180cm (8ft 2in x 5ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Outside Access (Car Park Entrance)

  • This information is for the entrance located in the car park.
  • There is level access into the venue.
  • The main door(s) open automatically.
  • The doors are double width.
  • The door opening is 250cm (8ft 2in) wide.

Inside Access

  • There is level access to the service.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • The clothing department has a larger changing room with grabrails and an alarm cord.

Counter (Tobacco and Lottery)

  • The counter is 17m (18yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • The prescription box is at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 76cm (2ft 6in).
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Reception (Argos Checkouts and Self-Service Checkouts)

  • The desk/counter is 18m (19yd 2ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is at a suitable height for a wheelchair user.
  • Comments View
    • The self-service checkouts are to the right as you face the Argos Checkouts.

Counter (Self-Service Checkouts)

  • The counter is 19m (20yd 2ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is a touchscreen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 88cm (2ft 11in).
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Reception (Customer Services Checkout 19)

  • The desk/counter is 26m (28yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Counter (Main Checkout Tills)

  • The counter is 24m (26yd 9in) from the main entrance.
  • There is level access to the counter from the entrance.
  • The prescription box is not at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • The height of the counter is 93cm (3ft 1in).
  • There is not a lowered section.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Counter (Pharmacy)

  • The counter is 60m (65yd 1ft) from the main entrance.
  • There is level access to the counter from the entrance.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section.
  • The height of the counter is medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Lighting levels are bright.

Eating and Drinking (Cafe)

  • The following information is for the cafe.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • The nearest table is 2m (2yd 7in) from the cafe entrance.
  • The standard height for tables is 71cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • The cafe is located to the left as you enter the first set of doors for the main entrance.
  • Opening Times View
    • Monday 07:00 - 20:00.
    • Tuesday Closed.
    • Wednesday 07:00 - 20:00.
    • Thursday 07:00 - 20:00.
    • Friday 07:00 - 20:00.
    • Saturday 07:00 - 20:00.
    • Sunday 10:30 - 16:30.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • This accessible toilet is located to the right of the checkouts.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 98cm (3ft 3in).
    • The door is light.
    • The dimensions of the accessible toilet are 160cm x 200cm (5ft 3in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is no dropdown rail for the toilet.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilets are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilets are located to the right of the checkouts.
    • The female and male toilets are 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels are medium.
  • Access to Standard Shared Toilet(s) View
    • The unisex toilets are located in the baby change room.
    • Unisex toilets are 25m (27yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the unisex toilet.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in a separate baby change room.
    • The height of the baby change table once extended is 87cm (2ft 10in).
    • Inside the venue, there is level access to the baby change facility.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Comments View
    • The store has shopping trolleys suitable for wheelchair users.
    • There is also a trolley with a large supportive seat and harness for on older disabled child.
    • Wheelchairs are available to borrow.
    • Please contact the customer service desk for assistance.