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Third Space

16-19 Canada Square, Canary Wharf, London, E14 5ER

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Access Guide

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Opening Times (Main Building)

  • Monday 05:30 - 22:30.
  • Tuesday 05:30 - 22:30.
  • Wednesday 05:30 - 22:30.
  • Thursday 05:30 - 22:30.
  • Friday 05:30 - 22:30.
  • Saturday 08:00 - 19:00.
  • Sunday 10:00 - 19:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Limehouse.
  • The nearest underground station is Canary Wharf.
  • The nearest DLR station is Canary Wharf.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Canada Square.
    • The car park is located in Montgomery Street.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is a designated drop off point.
    • The drop off point is located opposite the venue.
  • Comments View
    • The drop off point is limited in space and is shown in photograph 3.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 82cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 105cm.
  • Comments View
    • There is a manual revolving door available to the right of the door surveyed.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG, G, 1 and 2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • The stairs are located to the left of the lifts.

Lift

  • There is a lift for public use.
  • The lift is located to the left as you enter from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, G, 1 and 2.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 195cm x 175cm (6ft 5in x 5ft 9in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.
  • Comments View
    • There is another lift with the same specification next to the lift surveyed.

Reception (Main - Second Floor)

  • The desk/counter is 12m (13yd 4in) from the lift.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.
  • Comments View
    • There are turnstile entrances to the left and right of the main reception desk to enter the rest of the venue.
    • These have a clear width of 54cm.
    • On the left of the right hand turnstile there is an accessible gate, which opens towards you and has a clear width of 95cm as shown in photographs 4 and 5.
    • The accessible gate is operated via the reception desk.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.

Eating and Drinking (Natural Fitness Food - Second Floor)

  • The following information is for the café.
  • The café is located to the left as you exit the lift on the second floor.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 7m (7yd 1ft) from the lift.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • The distance between the floor and the highest table is 107cm (3ft 6in).
  • The standard height for tables is 73cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Eating and Drinking (The Pearson Room - Second Floor)

  • The following information is for the restaurant/bar.
  • The restaurant is located opposite the main reception or to the far right as you exit the lift on the second floor.
  • The bar does serve food.
  • Full table service is available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 22m (24yd 2in) from the lift.
  • The distance between the floor and the lowest table is 70cm (2ft 4in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • The standard height for tables is 74cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is modern European cuisine.
  • Opening Times View
    • Monday 07:00 - 00:00.
    • Tuesday 07:00 - 00:00.
    • Wednesday 07:00 - 00:00.
    • Thursday 07:00 - 00:00.
    • Friday 07:00 - 00:00.
    • Saturday Closed.
    • Sunday Closed.

Reception (Third Spa Space - Second Floor)

  • The desk/counter is 12m (13yd 4in) from the main reception.
  • There is level access to the desk/counter from the entrance.
  • Level access to the desk/counter is via lift.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Third Spa Space - Second Floor

  • Comments View
    • The Third Spa Space is located straight ahead after the main reception, in between the female and male changing rooms.
    • The spa is open plan and offers massages, facials, manicures, pedicures and much more.
  • Opening Times View
    • Monday 08:00 - 21:00.
    • Tuesday 08:00 - 21:00.
    • Wednesday 08:00 - 20:00.
    • Thursday 08:00 - 21:00.
    • Friday 08:00 - 20:00.
    • Saturday 09:00 - 18:00.
    • Sunday 10:30 - 18:00.

Standard Changing Room (Dry & Wet Side Male - Second Floor)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 28m (30yd 1ft) from the lift.
  • The standard changing room(s) is/are approximately 14m (15yd 11in) from the reception desk.
  • The standard changing room(s) is/are approximately 4m (4yd 1ft) from the Third Spa Space.
  • The standard changing room(s) surveyed is/are located to the left and right, just after the main reception.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • The male changing rooms are to the left after the reception and the female changing rooms are to the right.

Level Change (Third Floor, Fourth Floor Fitness Suite and Sports Hall)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of main reception and next to the Third Spa Space on the second floor.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are adjustable.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Level Change (Fitness Suite - Swimming Pool)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located between the fitness suite and swimming pool.
  • The ramp/slope gradient is steep.
  • The ramp/slope is portable.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.
  • The width of the ramp/slope is 75cm (2ft 6in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located between the fitness suite and swimming pool.
  • There is/are 3 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Level Change (Changing Rooms to Swimming Pool)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the rear of both the female and male standard changing rooms.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Comments View
    • The stairs can only be accessed via the female or male changing rooms.

Fitness Suite (Third & Fourth Floors)

  • Access to Fitness Suite View
    • The fitness suite is located throughout the third and fourth floors.
    • The fitness suite is 29m (31yd 2ft) from the lift.
    • There is not level access to the fitness suite.
    • There are not doors into the fitness suite.
  • Fitness Suite (General) View
    • Staff receive no training in assisting disabled people.
    • Equipment suitable for mobility or sensory impaired users includes free weights.
    • A portable hearing loop is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The equipment is spread out throughout the third and fourth floor levels and is accessible via stairs only.

Sports Hall - Third Floor

  • The hall is located on the third floor, to the right as you exit the stairs.
  • The hall has double doors with one locked leaf to enter, which opens towards you (pull), is heavy and has a clear width of 88cm.
  • There is another entrance with the same specifications on the opposite side of the hall.
  • The hall is open plan with several pieces of exercise equipment around the edges.
  • This venue can be used for various sports.

Swimming Pool (Fourth Floor)

  • There is not level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is not a wet side chair available.
  • There is not a hoist for wheelchair users to access the water.
  • There are not steps into the swimming pool.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Standard Shower (Poolside - Fourth Floor)

  • Shower facilities are available.
  • The shower(s) surveyed is/are located next to the poolside accessible toilet and alongside the swimming pool.
  • There is level access to the shower facilities.

Accessible Changing Room (Poolside - Fourth Floor)

  • There are accessible changing rooms available.
  • The accessible changing room is located at poolside on the fourth floor.
  • The facility is 48m (52yd 1ft) from the lift.
  • The door opens outwards.
  • The width of the door is 84cm (2ft 9in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 300cm x 240cm (9ft 10in x 7ft 10in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 140cm (4ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 45cm (1ft 6in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • There is a locker within the accessible changing room.
  • The locker is within reach for a wheelchair user.
  • There is not a changing bench.
  • There is a wheel in shower.
  • The facilities available in the accessible shower are a flip-down seat.
  • The height of the seat is 45cm (1ft 6in).

Standard Toilet(s) (Standard Changing Rooms - Second Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.