Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Café Retreat/Costa

Altrincham Campus, Manchester Road, West Timperley, Altrincham, WA14 5PQ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Access To

  • The Costa/Café Retreat is located within the courtyard of Trafford College - Altrincham Campus.
  • View information on Trafford College - Altrincham Campus (opens new tab).
  • The most accessible route has step-free level access.
  • There is written text signage on or near the entrance.
  • There is step-free level access into Costa/Café Retreat.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 140cm.
  • The doors have a low visual contrast.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the left of the Costa café food counter.
    • All toilets with adaptations have a left hand transfer space.
    • The male and female step-free toilet facilities are located on the left of the Costa café food counter.

Eating and Drinking

  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: nut allergy.
    • The following are available: takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located at the front of the Costa.
    • There is step-free level access to the counter.
    • The height of the counter is 120cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left of Costa.
    • The distance from the Costa main entrance is 13m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 90cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 176cm (width) x 200cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 90cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 110cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.