Access Guide
Overview
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Parking and Public Transport
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- The venue shares a car park.
- The nearest step-free train station is Three Bridges.
- For the latest travel options and information you can plan your travel usinghttps://www.traveline.info/ (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors.
- The ground, first and second floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located in meeting room 1.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Facilities/services include: phone charging points and Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor, and on the second floor.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free standard toilet facilities are located on the ground and first floors.
Parking
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 250cm (width) x 470cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main)
- This entrance is located at the front right of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 4 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the top.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is between 30cm and 45cm.
- There is an intercom at a height of 138cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 146cm.
- The doors have a low visual contrast.
- The automatic function on the entrance doors is not operational.
- There is step-free level access as you enter.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Access
View
- The toilet surveyed is located to the left as you enter the building, at the end of the corridor.
- The distance from the main entrance is 12m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the right as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 47cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 106cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 95cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
- This toilet facility is heavily used by both staff and visitors and is therefore often wet.
- An alternative accessible toilet is available on the second floor.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- Some of the walls have a reflective finish.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable in some areas.
Lift
- The lift surveyed is located to the left after you enter the building.
- The distance from the main entrance is 10m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, a high visual contrast and Braille markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 104cm (width) x 140cm (depth).
- The internal lift control buttons have a high visual contrast and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, an audible announcer, a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs
- The stairs surveyed are located to the left after you enter the building.
- There is a single manual door to access the stairwell.
- The ground, first and second floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls.
Kitchen
- The kitchen is located to the left after you enter the first floor office area.
- There is step-free level access into the kitchen.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 84cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The sink is 84cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Seating available in the kitchen includes: chairs without armrests and benches.
- Furniture available in the kitchen includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- Facilities within the kitchen include a fridge freezer, a microwave, a kettle and a vending machine.
- Lighting levels were even at the time of the survey.
Area (First Floor - Open Plan Office)
- The open plan office is on the first floor.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 80cm.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: desks, height adjustable desks and booths.
- Some chairs and tables are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels vary due to the use of large glazed walls.
Room (First Floor - Gatwick)
- The room is located ahead and to the right after you enter the first floor office area.
- The distance from the first floor office entrance is 12m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Room (First Floor - Sussex)
- The room is located ahead and to the left after you enter the first floor office area.
- The distance from the first floor office entrance is 27m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 88cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Room (First Floor - Meeting)
- The room is located to the right after you enter the first floor office area.
- The distance from the first floor office entrance is 6m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
