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TUI Office - Hannover Campus - Staff

Karl-Wiechert-Allee 23, Hannover, 30625

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Access Guide

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Overview

  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There are two entrances to the building one from the front and one from the side. The side entrance gives access from the main car park.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include doors permanently held open and manual doors.
    • The ground, first, second, third and fourth floors can be accessed via stairs and a standard lift.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 5 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor in the corridor near the gym, and on the first, second, third and fourth floors next to area F.
    • The toilets with adaptations have a transfer space on both sides.
    • The male and female step-free toilet facilities are located on the ground floor next to Karl's, and throughout the building near all main areas.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located on the ground floor in the warehouse area.

Parking (Main Car Park)

  • Car Park View
    • The car park is located off the main road.
    • The car park is multi-storey.
    • The car park surface consists of block paving.
    • The height of the restriction barrier is 210cm.
    • There are 15 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 265cm (width) x 465cm (depth).
    • There are no hatched/marked zones.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Side)

  • This entrance is located at the side of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a key fob/card reader at a height of 100cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 120cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 120cm.
  • The second door has a high visual contrast.
  • There is a key fob/card reader at the second entrance, the height of the reader is 120cm.

Parking (Front Car Park)

  • Car Park View
    • The car park is located off the main road.
    • The car park is open air/surface.
    • The car park surface consists of cobbles.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The surveyed Blue Badge parking bay dimensions are 300cm (width) x 420cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 10m from the front entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are 4 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 300cm (width) x 420cm (depth).
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Front)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 178cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 175cm.
  • The second set of doors have a low visual contrast.

Reception

  • The reception is located ahead as you enter from the front entrance.
  • The distance from the front entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 120cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There are security barriers with a wider opening which are operated by staff.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is not provided.
  • Lighting levels vary due to the size of the space.

Area (Ground Floor - TUI Shop)

  • The shop is located to the right of the front entrance.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 96cm.
  • There is step-free level access throughout the area.
  • Access throughout the area may include narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, armchairs and sofas.
  • Furniture available in this area includes: height adjustable desks.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • The TUI shop is open for staff and members of the public.

Eating and Drinking (Ground Floor - Karl's)

  • Location and Access View
    • Karl's is located to the right after you enter from the front entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 120cm.
  • Service View
    • This area has buffet counters, a self service counter, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is not available.
    • Menus are digital and displayed on the counter.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The buffet counter was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
    • The payment counter is also 90cm high with a moveable card payment machine.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: high stools, benches and chairs without armrests.
    • Furniture available in this area includes: tables and high tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the use of large glazed walls.

Gym (Ground Floor)

  • The gym is located on the ground floor, at the rear of the corridor.
  • There is step-free level access into the gym.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 91cm.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is not staffed.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes cable resistance machines and free weights.
  • Seating available in this area includes: high stools.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift (Near Main Lobby - All Floors)

  • The lift surveyed is located at the rear of the ground floor lobby.
  • The most accessible route to the lift has step-free level access.
  • All floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 120cm (width) x 210cm (depth).
  • The internal lift control buttons have Braille markings, tactile markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: an audible announcer, a mirror to aid reversing and a visual floor indicator.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.
  • There are some lifts with separate doors.

Lift (Near Side Entrance - All Floors)

  • The lift surveyed is located near the side entrance.
  • The most accessible route to the lift has step-free level access.
  • All floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 100cm.
  • The internal dimensions of the lift are 110cm (width) x 210cm (depth).
  • The internal lift control buttons have a low visual contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator.
  • Lighting levels were even at the time of the survey.
  • There are others lifts available at the end of corridors which are of a similar size.

Stairs (Ground to First Floor)

  • The stairs surveyed are located at the rear of the ground floor lobby.
  • The ground and first floors can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are unmarked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.

Stairs (All Floors)

  • The stairs surveyed are located at the rear of the ground floor lobby.
  • There is a single manual door to access the stairwell.
  • All floors can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are unmarked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Eating and Drinking (First Floor - Cafeteria)

  • Location and Access View
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is not available.
    • Menus are wall-mounted and displayed on the counter.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the left after you enter.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: benches, armchairs, chairs with armrests, chairs without armrests, high stools and stools.
    • Furniture available in this area includes: tables, high tables, coffee tables and long tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Room (First Floor - Team Island)

  • The room is located at the rear of the cafeteria.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 100cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: high stools, sofas, armchairs and chairs without armrests.
  • Furniture available in the room includes: coffee tables, tables, high tables and long tables.
  • Some tables are fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.
  • There is a bar area, the height of the counter is 100cm.

Room (First Floor - TUI Conference Room)

  • The room is located at the rear of the first floor lobby.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens outwards.
  • The width of the opening is 120cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this room which varies depending on the time of day.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.
  • The layout and furniture in the room will vary depending on the meeting or event taking place.

Consultation / Medical Room (First Floor - Massage)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Massage.
  • The room is located at the rear of the first floor lobby area.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 80cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing at a fixed height.
  • The length of the treatment table is 190cm.
  • There is sufficient space next to the treatment table for a mobile hoist to operate.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.
  • There is a separate treatment room for the office doctor.
    There is a waiting area for both rooms with sofas and chairs with armrests.

Toilet with Adaptations (First Floor - Transfer Both Sides)

  • Access View
    • The toilet surveyed is located to the left of the cafeteria.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 190cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 67cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 87cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a low visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • The wash basin has a sensor tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 90cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 106cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hook is 150cm from the floor.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Area (Second Floor - Open Plan Work Space - Ad Hoc Area)

  • This area is located on the second floor, between the two lift lobbies.
  • There is no signage on or near the door.
  • There is step-free level access into this area.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door is permanently held open.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • Some of the walls have a reflective finish.
  • Seating available in this area includes: armchairs, chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: tables, coffee tables and desks.
  • Some chairs are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • There are two small meeting rooms available.
    There are height adjustable desks available in the Ad Hoc areas on other floors.

Kitchen (Second Floor)

  • The kitchen is located next to the Ad Hoc Area.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 78cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 92cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 92cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Facilities within the kitchen include a kettle, a dishwasher, a microwave and a fridge.
  • Lighting levels were even at the time of the survey.
  • A water dispenser is also available.

Room (Second Floor - Large Meeting Room - Mallorca)

  • The room is located on the second floor, along the corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens outwards.
  • The width of the opening is 90cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: sofas, chairs with armrests, stools, chairs without armrests, armchairs and high stools.
  • Furniture available in the room includes: height adjustable desks, tables and high tables.
  • Some seating and desks are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Room (Third Floor - Meeting Room - Colleseum)

  • The room is located on the third floor, along the corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: high stools.
  • Furniture available in the room includes: high tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There are similar meeting rooms available with different types of tables and chairs.

Room (Third Floor - Large Meeting Room - Quiet - Central Park)

  • The room is located on the third floor, along the corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 90cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: armchairs, high stools, stools and sofas.
  • Furniture available in the room includes: coffee tables and high tables.
  • Some seating is fixed.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Room (Third Floor - Crèche)

  • The room is located on the third floor, along the corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 78cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is patterned.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Third Floor - Think - Ad Hoc Area)

  • The room is located within the third floor ad hoc area.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 76cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: desks.
  • The desks are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.