Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

TUI Office - Hannover Fly - Staff

Flughafenstraße 10, Langenhagen, 30855

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • The main entrance is accessed via a single step.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors and doors permanently held open.
    • Floors U (basement), E (ground), 1, 2, 3, 4, 5 and 6 can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • Documents are available in the following formats: large print (on request) and different languages (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Facilities/services include: Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the ground floor, straight ahead through the door and immediately on the left as you enter the building via the main entrance.
    • The toilet with adaptations has a transfer space on both sides.
    • The male and female step-free toilet facilities are located on the ground floor, straight ahead along the corridor and on the left as you enter the building via the main entrance, and on floors 1 to 6, to the right and then to the left as you exit the lift.

Parking

  • Car Park View
    • The car park is located to the front and rear of the building, off Flughafenstraße.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The surveyed Blue Badge parking bay dimensions are 363cm (width) x 504cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 10m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
    • There is a security gate with key card access on the route from the Blue Badge bays to the rear entrance.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 275cm (width) x 504cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main)

  • This entrance is located at the front of the building, off Flughafenstraße.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is stepped access at the entrance.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 10cm.
  • There is an intercom at a height of 93cm.
  • There is a key fob/card reader at a height of 84cm.
  • The intercom and key card reader are for out of hours access only.
  • There is a single manual door at this entrance.
  • The door opens both ways.
  • The width of the opening is 95cm.
  • The door has a low visual contrast.
  • There is a second single manual door.
  • The second door opens both ways.
  • The width of the opening is 94cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Rear)

  • This entrance is located to the rear of the building, leading in from the staff car park.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is a key fob/card reader at a height of 100cm.
  • There is a bell at a height of 115cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 102cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located to the right as you enter via the main entrance.
  • The distance from the main entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 105cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has a television and windows.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: armchairs.
  • Furniture available in this area includes: coffee tables.

Getting Around

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open and manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels vary due to the size of the space.
  • Lighting levels are adjustable in some areas.

Toilet with Adaptations (Ground Floor - Transfer Both Sides)

  • Access View
    • The toilet surveyed is located on the ground floor, on the left as you enter through the main entrance.
    • The distance from the main entrance is 11m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 93cm.
    • The door has a twist lock.
    • Internally the door has a medium visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 230cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 92cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 102cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a low visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a sensor tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There are paper towels for drying hands.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 110cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift

  • The lift surveyed is located to the right as you enter via the main entrance.
  • The distance from the main entrance is 7m.
  • The most accessible route to the lift has step-free level access.
  • Floors U, E, 1, 2, 3, 4, 5 and 6 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 76cm.
  • The internal dimensions of the lift are 106cm (width) x 136cm (depth).
  • The internal lift control buttons have a low visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Stairs (West Wing)

  • The stairs surveyed are located in the west wing of the building, straight ahead and to the right as you enter the building via the main entrance.
  • There is a single manual door to access the stairwell.
  • Floors U, E, 1, 2, 3, 4, 5 and 6 can be accessed by these stairs.
  • There are 18 steps between floors.
  • The steps are clearly marked and have a handrail on the right going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail extends horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Room (First Floor - Meeting Room - 135 - Catania)

  • Meeting Room - 135 - Catania.
  • The room is located on the first floor, to the right after you exit the lift, along the corridor.
  • The distance from the lift is 13m.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a medium visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Kitchen (First Floor)

  • First Floor.
  • The kitchen is located on the first floor, immediately to the right as you exit the lift.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a medium visual contrast.
  • The door is permanently held open.
  • The width of the opening is 68cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The flooring is shiny.
  • The walls and floor have a low visual contrast.
  • The work surface is 87cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 87cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist turn mixer tap.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Facilities within the kitchen include a fridge, a dishwasher, a microwave and a kettle.
  • Lighting levels were even at the time of the survey.

Area (Second Floor - Social Area)

  • Social Area.
  • The social area is located on the second floor, to the right as you exit the lift, along the corridor.
  • There is no signage on or near the door.
  • There is step-free level access into this area.
  • There is a single manual door with a low visual contrast.
  • The door is permanently held open.
  • The width of the opening is 92cm.
  • Facilities available in this area include: a social area with vending machines, microwave, coffee machine, water dispenser, seating area and books.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: armchairs.
  • Furniture available in this area includes: coffee tables and height adjustable tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.