You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest Metro station is Corvetto.
  • The nearest train station is Milano Porta Romana.
  • The nearest tram stop is Vigentino.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access via lift from the car park entrance on the lower ground floor, however, there is a 4cm lip and 2cm lip at the entrance thresholds.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: from the Via Polesine street entrance, there is a steep ramp to access the left lift bank.
  • Access throughout may include doors permanently held open and narrow walkways.
  • The lower ground, ground, first, second, third, fourth and fifth floors can be accessed via a standard lift and stairs.
  • The left lift bank was under refurbishment and out of use at the time of survey (July 2025).
    If the left lift bank is out of use, staff can use the right lift bank which gives access to the rear of the TUI office.
    If both sets of lifts are out of use there is only stepped access to the TUI offices.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • Documents are available in the following formats: different languages (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located to the rear of the TUI office space, through the staff kitchen and on the left.
  • The toilet with adaptations has a left hand transfer space.
  • The male and female step-free toilet facilities are located to the left as you enter the TUI office before the reception desk and to the rear of the TUI office space, through the staff kitchen and on the left.

You are on Parking (TUI Musement - Staff Parking). Skip to the next section.

Parking (TUI Musement - Staff Parking)

Collapse all Expand all

• Car Park View
  • The car park is located to the rear of the 13 Via Polesine main building.
  • The car park is underground.
  • The car park surface consists of concrete.
  • There are no designated Blue Badge parking bays available.
  • TUI occupies 4 parking spaces which are numbered as 13, 14, 15 and 16.
• Charges and Restrictions View
  • This car park is for staff only.
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Lower Ground Floor - Car Park). Skip to the next section.

Entrance (Lower Ground Floor - Car Park)

• This entrance is located on the right hand side of the car park.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is stepped access at the entrance.
• The stepped threshold before the entrance is 4cm high.
• There is a single manual door at this entrance.
• The door is permanently held open.
• The width of the opening is 93cm.
• The door has a medium visual contrast.
• There is a second single manual door.
• The second door is permanently held open.
• The width of the opening is 123cm.
• The second door has a medium visual contrast.
• The stepped threshold after the entrance is 2cm high.

You are on Lift (Left Lift Bank). Skip to the next section.

Lift (Left Lift Bank)

• The lift surveyed is located to the left as you enter via the car park entrance on the lower ground floor.
• The most accessible route to the lift has step-free level access.
• The lower ground, ground, first, second, third, fourth and fifth floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• Some of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• There are other lifts available at this location which are of a similar size.
• At the time of survey (July 2025), the lifts were undergoing refurbishment and were out of service.

You are on Stairs (Left Staircase). Skip to the next section.

Stairs (Left Staircase)

• The stairs surveyed are located immediately ahead as you enter via the car park entrance.
• There is a single manual door to access the stairwell.
• The lower ground, ground, first, second, third, fourth and fifth floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have low visual contrast markings and have a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Entrance (Street). Skip to the next section.

Entrance (Street)

• This entrance is located at the front of the building, off Via Polesine.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 180cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 131cm.
• The second set of doors have a low visual contrast.
• There is step-free access via ramp as you enter.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• The ramp is located in between the first and second set of entrance doors.

You are on Entrance (Fifth Floor - TUI Offices). Skip to the next section.

Entrance (Fifth Floor - TUI Offices)

• This entrance is located on the fifth floor, to the left as you exit the lift.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is an intercom at a height of 150cm.
• There is a key pad at a height of 110cm.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 110cm.
• The door has a low visual contrast.

You are on Reception (Fifth Floor - TUI Offices). Skip to the next section.

Reception (Fifth Floor - TUI Offices)

• The reception is located to the right as you enter.
• The distance from the TUI Offices entrance is 6m.
• There is step-free level access to reception.
• The height of the reception desk is 110cm.
• There is not a lowered section at the desk.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs and sofas.
• Furniture available in this area includes: coffee tables.

You are on Getting Around (Fifth Floor). Skip to the next section.

Getting Around (Fifth Floor)

• There is step-free level access throughout all areas.
• There is a high visual contrast between the walls and floor in the majority of walkways.
• Some of the walls have a reflective finish.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests and benches.
• Lighting levels vary due to the size of the space.
• There are lockers located to the front and rear of the office space. Low level lockers are available.

You are on Area (Fifth Floor - Open Plan Offices). Skip to the next section.

Area (Fifth Floor - Open Plan Offices)

• The open plan offices are located to the left and right sides of the fifth floor.
• There is step-free level access into this area.
• There is step-free level access throughout the area.
• Access throughout the area may include doors permanently held open and narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor visual contrast varies between low and high.
• Seating available in this area includes: chairs with armrests, chairs without armrests, benches, stools and high stools.
• Furniture available in this area includes: tables, high tables, desks, height adjustable desks and booths.
• Some chairs and tables are fixed.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the size of the space.

You are on Room (Fifth Floor - Sea Point Cape Town Meeting Room). Skip to the next section.

Room (Fifth Floor - Sea Point Cape Town Meeting Room)

• The room is located on the right hand side of the office space.
• The distance from the TUI Offices entrance is 22m.
• The most accessible route to the room has step-free level access and narrow walkways.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• The tables are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm and a television with subtitles.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Room (Fifth Floor - Galata Istanbul Phone Booth). Skip to the next section.

Room (Fifth Floor - Galata Istanbul Phone Booth)

• The room is located to the right hand side of the office space.
• The distance from the TUI Offices entrance is 15m.
• The most accessible route to the room has step-free level access and narrow walkways.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens outwards.
• The width of the opening is 87cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is not space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: high stools.
• Furniture available in the room includes: high tables.
• The tables are fixed.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There are similar rooms available throughout the office space.

You are on Area (Fifth Floor - Breakout Room). Skip to the next section.

Area (Fifth Floor - Breakout Room)

• This area is located along the rear corridor of the office space, on the left hand side.
• There is no signage on or near the door.
• There is step-free level access into this area.
• The width of the opening is 161cm.
• Facilities available in this area include: table tennis, table football and televisions.
• There is step-free level access throughout the area, this may include the use of a lift.
• The following areas have stepped access: one of the seating areas.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a high visual contrast.
• Seating available in this area includes: benches, chairs with armrests, stools and chairs without armrests.
• Furniture available in this area includes: tables and coffee tables.
• Some chairs and tables are fixed.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the size of the space.

You are on Kitchen (Fifth Floor - Staff Break Area). Skip to the next section.

Kitchen (Fifth Floor - Staff Break Area)

• The kitchen is located to the rear of the office space.
• There is step-free level access into the kitchen.
• There is a single manual door with a low visual contrast.
• The door has an open extension leaf.
• The door is permanently held open.
• The width of the opening is 124cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The work surface is 94cm from the floor.
• A lowered work surface is not available.
• Overhead and under counter cupboards are available.
• The sink is 93cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• The following machines are at a suitable height for a wheelchair user: dishwasher.
• Seating available in the kitchen includes: chairs without armrests and high stools.
• Furniture available in the kitchen includes: tables, high tables and long tables.
• Some tables are fixed.
• The surface height of some of the tables is suitable for wheelchair users.
• The clear height under some of the tables is suitable for wheelchair users.
• Facilities within the kitchen include a fridge freezer, a dishwasher, a microwave and a kettle.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Fifth Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Fifth Floor - Left Hand Transfer)

Collapse all Expand all

• Access View
  • The toilet surveyed is located to the rear of the office space, along the rear corridor and on the left.
  • The distance from the TUI Offices entrance is 24m.
  • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
  • There is step-free level access into the facility.
  • The door into the toilet area from the rear corridor is single, manual, opens towards you and is 86cm wide.
  • There is pictorial and written text signage on or near the door.
  • The door opens by sliding and has a low visual contrast.
  • The width of the door opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 197cm (width) x 172cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 78cm (from the side of the toilet pan).
  • There is a push button flush on the non-transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 54cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 72cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 78cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a soap dispenser, however it is not wall mounted.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 90cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • The mirror has been angled for ease of use.
  • There is no shelf.
  • The cubicle has a waste bin.
  • There is one coat hook.
  • The coat hook is 177cm from the floor.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Seating Area (Fifth Floor - Outdoor Terrace). Skip to the next section.

Seating Area (Fifth Floor - Outdoor Terrace)

Collapse all Expand all

• Location and Access View
  • The outdoor terrace is located to the rear of the office space, off the kitchen area.
  • The most accessible route has step-free level access and doors permanently held open.
  • There is stepped access into this area.
  • There are 2 steps with no handrails.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 25cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a step in the entrance threshold and there is a smaller step after the entrance.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request .
  • The door opens towards you.
  • The width of the opening is 75cm.
• Seating Area View
  • The seating area is covered.
  • There is step-free level access throughout the seating area.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: coffee tables.
  • There is no (or very little) background noise in this area.