You are on Overview. Skip to the next section.

Overview

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• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Rijswijk.
  • The nearest bus station is Rijswijk.
  • The nearest tram stop is Rijswijk.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: corridors on the first, second and third floors between the office areas. The ramps bypass a step.
  • The following areas have stepped access: corridors on the first, second and third floors between the office areas. There is an alternative route with ramps which can be used to bypass the steps.
  • Access throughout may include automatic doors.
  • Floors -2, -1, ground, 1, 2 and 3 can be accessed via a standard lift and stairs.
  • Floors -2 and -1 is where the underground car park is located.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the Take a Break room on the ground floor, towards the rear of the building.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request).
  • Please contact the offices in advance for more information if a BSL interpreter is required.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor.
  • All toilets with adaptations have a right hand transfer space.
  • The male and female step-free toilet facilities are located on the ground, first, second and third floors.
• Changing Places and Changing Facilities View
  • Standard changing facilities are located on the ground floor, towards the right of the building.

You are on Parking (Underground Car Park). Skip to the next section.

Parking (Underground Car Park)

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• Car Park View
  • The car park is located underneath the building.
  • The car park is underground.
  • The car park surface consists of concrete.
  • The height of the restriction barrier is 200cm.
  • There are 2 designated Blue Badge parking bays available.
  • The Blue Badge bays are signposted but have no markings.
  • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 520cm (depth).
  • There is a marked zone to one side but not at the rear.
  • The width of the marked zone is 540cm.
  • The nearest designated bay is 5m from the car park entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • This car park is for staff and visitors only.
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Underground Car Park). Skip to the next section.

Entrance (Underground Car Park)

• This entrance is located next to the designated bays.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 120cm.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 90cm.
• The door has a low visual contrast.

You are on Parking (Rear Car Park). Skip to the next section.

Parking (Rear Car Park)

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• Car Park View
  • The car park is located at the rear of the building.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for permit holders and staff only.
  • Parking is free for all users.
  • Clearly presented parking signs are not available.
• Electric Vehicle Charging Points View
  • There are 6 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 560cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Rear Car Park). Skip to the next section.

Entrance (Rear Car Park)

• This entrance is located off the rear car park.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 115cm.
• There are double automatic doors at this entrance.
• The door open by sliding.
• The width of the opening is 112cm.
• The doors have a low visual contrast.
• There is a second set of double manual doors, however one door is locked.
• The locked door can be opened on request .
• The second door opens towards you.
• The width of the opening is 86cm.
• The second set of doors have a high visual contrast.

You are on Seating Area (External). Skip to the next section.

Seating Area (External)

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• Location and Access View
  • This seating area is located in front of the building, to the right of the main entrance.
  • The most accessible route has uneven surfaces.
  • There is step-free level access into this area.
• Seating Area View
  • The seating area is uncovered.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: picnic tables and tables.
  • The chairs and tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• The ramp bypasses the steps.
• There are 4 steps with no handrails.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 10cm.
• The depth of the steps is not between 30cm and 45cm.
• There are double automatic doors at this entrance.
• The doors open by sliding.
• The width of the opening is 106cm.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open by sliding.
• The width of the opening is 108cm.
• The second set of doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to your right on entrance via the main entrance.
• The distance from main entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 108cm.
• There is not a lowered section at the desk.
• The reception has windows and a television.
• There is not a hearing assistance system.
• There is background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: high stools, benches and chairs without armrests.
• Furniture available in this area includes: long tables, coffee tables, high tables and tables.
• Some chairs and tables are fixed.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: corridors on the first, second and third floors between the office areas. The ramps bypass a step.
• The following areas have stepped access: corridors on the first, second and third floors between the office areas. There is an alternative route with ramps which can be used to bypass the steps.
• Access throughout may include automatic doors.
• Some flooring is shiny and patterned.
• The visual contrast between the walls and floor varies between low and high.
• Some of the walls have a reflective finish.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: high stools, armchairs, benches, chairs with armrests, chairs without armrests, stools and sofas.
• Lighting levels vary due to the use of large glazed walls.

You are on Eating and Drinking (Ground Floor - Restaurant). Skip to the next section.

Eating and Drinking (Ground Floor - Restaurant)

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• Location and Access View
  • The restaurant is located to your left on entering via the main entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Service View
  • This area has a counter where food and drink can be ordered, a self service counter, a counter where food can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are available on a board, handheld and displayed on the counter.
  • The following dietary requirements can be catered for: lactose free, dairy free, vegetarian and vegan.
  • The following are available: takeaway cups and drinking straws.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located in front of you on entering the restaurant.
  • There is step-free level access to the counter.
  • The height of the counter is 86cm.
  • There is not a lowered section at the counter.
  • The counter has windows.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: benches, armchairs and chairs with armrests.
  • Furniture available in this area includes: tables, long tables and booths.
  • Some chairs and tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Kitchen (Ground Floor - Living Room). Skip to the next section.

Kitchen (Ground Floor - Living Room)

• The kitchen is located to your right on entering the building via the main entrance.
• There is step-free level access into the kitchen.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Under counter cupboards are available.
• The sink is 96cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a fridge.
• Lighting levels were even at the time of the survey.
• Self-serve coffee machines with controls at a height of 146cm are available.

You are on Seating Area (Ground Floor - Living Room). Skip to the next section.

Seating Area (Ground Floor - Living Room)

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• Location and Access View
  • This seating area is located next to the reception.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: armchairs, high stools, chairs without armrests, stools, chairs with armrests and sofas.
  • Furniture available in this area includes: long tables, tables, coffee tables and high tables.
  • Some chairs and tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Room (Ground Floor - Bangkok - General Meeting Room). Skip to the next section.

Room (Ground Floor - Bangkok - General Meeting Room)

• The room is located on the ground floor, towards the rear of the building.
• The distance from main entrance is 30m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on Room (Ground Floor - Smile - Training / Teaching Room). Skip to the next section.

Room (Ground Floor - Smile - Training / Teaching Room)

• The room is located on the ground floor, towards the rear of the building.
• The distance from the main entrance is 50m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs with armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room (Ground Floor - Kolfkamer - Baby Room). Skip to the next section.

Parent and Baby Room / Feeding Room (Ground Floor - Kolfkamer - Baby Room)

• The room surveyed is located on the ground floor, towards the rear of the building.
• The distance from the main entrance is 50m.
• The most accessible route to the room has step-free level access.
• There is step-free level access into the room.
• There is written text signage on or near the door.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a high visual contrast.
• There is a mirror, a paper towel dispenser and a wash basin in the room.
• The wash basin has a sensor tap.
• The room has a pedal bin.
• Seating available in the room includes: armchairs.
• The walls and floor visual contrast varies between low and high.
• Lighting levels were even at the time of the survey.

You are on Room (Ground Floor - Take a Break). Skip to the next section.

Room (Ground Floor - Take a Break)

• The room is located on the ground floor, towards the rear of the building.
• The distance from main entrance is 50m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were even at the time of the survey.

You are on Gym (Ground Floor). Skip to the next section.

Gym (Ground Floor)

• The gym is located on the ground floor, towards the rear right of the building.
• There is step-free level access into the gym.
• There is a single manual door with a high visual contrast.
• The door opens away from you.
• The width of the opening is 86cm.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is not staffed.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights and cable resistance machines.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels vary due to the size of the space.

You are on Changing Area (Ground Floor). Skip to the next section.

Changing Area (Ground Floor)

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• Changing Area View
  • The male and female changing area were surveyed.
  • The changing area is located on the ground floor, towards the right of the building.
  • The distance from main entrance is 70m.
  • The most accessible route to the changing area has step-free level access.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a low visual contrast.
  • The width of the door opening is 86cm.
  • Internally the door has a low visual contrast.
  • Facilities in this area include: toilets and showers.
  • There are not lockers at a suitable height for a wheelchair user.
  • Lighting levels were even at the time of the survey.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are no ambulant toilet facilities available.
  • There is a soap dispenser and a wash basin available.
  • The wash basin has a lever mixer tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is no shower seat.

You are on Toilet with Adaptations (Ground Floor - Shared - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Shared - Right Hand Transfer)

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• Access View
  • The toilet surveyed is located on the ground floor, towards your right on entrance via the main entrance.
  • The distance from the main entrance is 25m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial and tactile signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 88cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 220cm (width) x 196cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 146cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a low visual contrast.
  • The toilet seat is 53cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 103cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 90cm from the floor.
  • The wash basin has a sensor tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 104cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 115cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • The mirror has been angled for ease of use.
  • There is no shelf.
  • The cubicle has a waste bin.
  • There is one coat hook.
  • The coat hook is 160cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Lift (A - Main). Skip to the next section.

Lift (A - Main)

• The lift surveyed is located in front of you on entrance via the main entrance, behind the stairs between the ground and first floors.
• The distance from the main entrance is 20m.
• The most accessible route to the lift has step-free level access.
• Floors -2, -1, ground, 1, 2 and 3 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 110cm (width) x 208cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which are of a similar size.
• A key card is needed to use the lift. The card reader is at a height of 120cm.
  There are automatic doors to enter and access the lift lobby on floor 1 and permanently held open double doors on floors 2 and 3.
  There are single manual doors to access the lift from the car park on floors -2 and -1.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located in front of you on entrance via the main entrance.
• There is a single manual door to access the stairwell.
• Floors -2, -1, ground, 1, 2 and 3 can be accessed by these stairs.
• There are 16 steps between floors.
• The steps are clearly marked and have a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail extends horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 20cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Room (First Floor - Meeting Room with Video Link). Skip to the next section.

Room (First Floor - Meeting Room with Video Link)

• The room is located on the first floor, to your right on exiting the main lift.
• The distance from Lift A is 10m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The tables are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on Area (First Floor - Open Plan Office). Skip to the next section.

Area (First Floor - Open Plan Office)

• The open plan office is located on the first floor, to your right on exiting the main lift.
• There is step-free level access into this area.
• There is step-free level access throughout the area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor visual contrast varies between low and high.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: tables and height adjustable desks.
• The desks are fixed.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were even at the time of the survey.

You are on Kitchen (Second Floor). Skip to the next section.

Kitchen (Second Floor)

• The kitchen is located on the second floor, near to lift lobby A.
• There is step-free level access into the kitchen.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• The work surface is 96cm from the floor.
• A lowered work surface is not available.
• Under counter cupboards are available.
• The sink is 96cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a microwave.
• Lighting levels were even at the time of the survey.
• There is a 7cm step to access additional coffee machines and wash basins towards the right of the building on floors 1, 2 and 3.

You are on Seating Area (Second Floor). Skip to the next section.

Seating Area (Second Floor)

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• Location and Access View
  • This seating area is located on the second floor, near lift A.
  • The most accessible route has step-free level access.
  • There is step-free access via ramp into this area.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • The ramp bypasses the step.
  • There is 1 step with no handrails.
  • The step is clearly marked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 7cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests, chairs with armrests, stools and armchairs.
  • Furniture available in this area includes: tables, long tables and coffee tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.