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TUI Office - Swansea - Staff

71 - 72 Kingsway, Swansea, SA1 5JE

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Access Guide

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Overview

  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors.
    • B2, B1, G, 1, 2, 3, 4 and 5 can be accessed via a standard lift and stairs.
    • TUI occupy the second floor.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
    • The designated safe space is located in the wellbeing room on the second floor, to the right after entering the office area.
    • British Sign Language interpreters can be provided on request.
    • Pease contact the offices in advance if a BSL interpreter is required.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Facilities/services include: phone charging points and Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located to the far left and right of the TUI office space on the second floor.
    • All toilets with adaptations have a left hand transfer space.
    • The gender inclusive step-free standard toilet facilities are located to the far left and right of the TUI office space on the second floor.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on The Kingsway.
    • The name of the car park is NCP Swansea Kingsway.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located on The Kingsway.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The doors have a low visual contrast.

Reception

  • The reception is located ahead as you enter.
  • The distance from the entrance is 25m.
  • There is step-free level access to reception.
  • The height of the reception desk is 100cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has windows.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system could not be tested at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests, armchairs, sofas and benches.
  • Furniture available in this area includes: tables and coffee tables.
  • Some chairs are fixed.
  • There are security barriers which are operated by key card.

Lift

  • The lift surveyed is located ahead from the security barriers at reception.
  • The distance from reception is 24m.
  • The most accessible route to the lift has step-free level access.
  • B2, B1, G, 1, 2, 3, 4 and 5 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Getting Around (Second Floor )

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors.
  • The visual contrast between the walls and floor varies between low and high.
  • Some of the walls have a reflective finish.
  • There is no (or very little) background noise.
  • Seating available in the walkways includes: chairs without armrests, armchairs and sofas.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable in some areas.

Area (Second Floor - Open Plan Office)

  • The open plan office is located on the second floor, to the left after you exit the lift.
  • There is no signage on or near the door.
  • There is step-free level access into this area.
  • There is a key fob/card reader at a height of 105cm.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The width of the opening is 95cm.
  • Facilities available in this area include: meeting rooms, breakout areas, a wellbeing room, and kitchen facilities.
  • There is step-free level access throughout the area.
  • Access throughout the area may include manual doors.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor visual contrast varies between low and high.
  • Some of the walls have a reflective finish.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, benches and high stools.
  • Furniture available in this area includes: tables, coffee tables, high tables and desks.
  • Some chairs and tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

Room (Second Floor - Meeting Room)

  • The room is located to the left after entering the office area.
  • The distance from the office entrance is 15m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: long tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm and a television with subtitles.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.

Room (Second Floor - Wellbeing Room)

  • The room is located to the right after entering the office area.
  • The distance from the office entrance is 20m.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: coffee tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • The room is a dedicated quiet space / prayer room.

Seating Area (Second Floor )

  • Location and Access View
    • The seating areas are located to the left of the entrance on the second floor.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
    • Furniture available in this area includes: coffee tables.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Kitchen (Second Floor)

  • The kitchen is located to the right after entering the office area.
  • There is step-free level access into the kitchen.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 85cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Seating available in the kitchen includes: chairs without armrests, armchairs and benches.
  • Furniture available in the kitchen includes: tables and long tables.
  • Some chairs are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • Facilities within the kitchen include a fridge, a dishwasher and a microwave.
  • Lighting levels were even at the time of the survey.
  • A tap is available for instant boiling water.

Toilet with Adaptations (Second Floor - Left Hand Transfer)

  • Access View
    • The toilet surveyed is located to the left after entering the office area.
    • The distance from the office entrance is 22m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 95cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • There is a wall sensor flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 180cm from the floor.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey, with unshaded light sources.