You are on Overview. Skip to the next section.

Overview

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• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Zaventem.
  • The nearest bus station is Zaventem.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the security barriers (steep ramps), which must be overcome to use the lifts.
  • Access throughout may include manual doors and doors permanently held open.
  • Floor 0, 1, 2, 3, 4 and 5 can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • Documents are available in the following formats: different languages.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Facilities/services include: Wi-Fi.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 6 toilets with adaptations.
  • Toilets with adaptations are located off the main corridor on floors 1, 2, 3, 4 and 5.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free toilet facilities are located on each floor, off the main corridor.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located in front of the building.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 3 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 316cm (width) x 533cm (depth).
  • There are no hatched/marked zones.
  • The nearest designated bay is 21m from the entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff only.
  • Parking is free for all users.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a slight gradient.
• There is a key fob/card reader at a height of 127cm.
• There is a single automatic door at this entrance.
• The door opens by revolving.
• The width of the opening is 170cm.
• The door has a low visual contrast.
• There is a push pad used to slow down the revolving doors. The height of the push pad is 137cm from the floor.
• There is step-free level access as you enter.

You are on Reception. Skip to the next section.

Reception

• The reception is located to the left as you enter.
• The distance from the entrance is 5m.
• There is step-free level access to reception.
• The height of the reception desk is 117cm.
• There is not a lowered section at the desk.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Some flooring is shiny.
• Lighting levels vary due to the size of the space.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: benches.
• Furniture available in this area includes: coffee tables.
• There are security barriers with a wider opening which are operated by key card.
• There are steep ramps at the security barriers.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• Some of the walls have a reflective finish.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs without armrests and benches.
• Lighting levels vary due to the size of the space.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead as you enter.
• The distance from the entrance is 7m.
• The most accessible route to the lift has steep ramps or slopes and uneven surfaces.
• Floors 0, 1, 2, 3, 4 and 5 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 110cm.
• The internal dimensions of the lift are 159cm (width) x 205cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator.
• Lighting levels were low at the time of the survey.
• There are other lifts available at this location which vary in size.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the left as you enter.
• There is a single manual door to access the stairwell.
• Floors 0, 1, 2, 3, 4 and 5 can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps have low visual contrast markings and have handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels vary due to the size of the space.
• The handrail on the right extends horizontally at the bottom of the stairs. The handrails extend horizontally on both sides at the top of the stairs.

You are on Room (First Floor - Classroom). Skip to the next section.

Room (First Floor - Classroom)

• The room is located on the first floor, off the main corridor to the right as you exit the lift.
• The distance from the lift is 16m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a key fob/card reader at a height of 113cm.
• There is a single manual door with a low visual contrast.
• The door opens inwards.
• The width of the opening is 91cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.

You are on Kitchen (Second Floor - Kitchen). Skip to the next section.

Kitchen (Second Floor - Kitchen)

• The kitchen is located on the second floor, off the main corridor to the left as you exit the lift.
• There is step-free level access into the kitchen.
• The width of the opening is 137cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a medium visual contrast.
• The work surface is 91cm from the floor.
• A lowered work surface is not available.
• Overhead and under counter cupboards are available.
• The sink is 91cm from the floor.
• A lowered sink is not available.
• The sink has a lever mixer tap.
• Facilities within the kitchen include a fridge and a microwave.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Area (Second Floor - Open Plan Office). Skip to the next section.

Area (Second Floor - Open Plan Office)

• The open plan office is on the second floor, at the end of the corridor to the right as you exit the lift.
• There is written text signage on or near the door.
• There is step-free level access into this area.
• There is a single manual door with a low visual contrast.
• The door is permanently held open.
• The width of the opening is 95cm.
• There is step-free level access throughout the area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor visual contrast varies between low and high.
• Seating available in this area includes: chairs with armrests and armchairs.
• Furniture available in this area includes: coffee tables and desks.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the use of large glazed walls.

You are on Counter (Second Floor - People Services). Skip to the next section.

Counter (Second Floor - People Services)

• The counter is located on the second floor, within the open plan office space.
• The distance from the lift is 16m.
• The most accessible route to the counter has doors permanently held open.
• There is step-free level access to the counter.
• The height of the counter is 105cm.
• There is not a lowered section at the counter.
• The counter has windows.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the use of large glazed walls.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: armchairs.
• Furniture available in this area includes: coffee tables.

You are on Eating and Drinking (Fifth Floor - Restaurant). Skip to the next section.

Eating and Drinking (Fifth Floor - Restaurant)

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• Location and Access View
  • The restaurant is located on the fifth floor, ahead as you exit the lift.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • The width of the opening is 163cm.
• Service View
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are available on a board and displayed on the counter.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located to the left as you enter the restaurant.
  • There is step-free level access to the counter.
  • The height of the counter is 87cm.
  • There is not a lowered section at the counter.
  • The height of the tray rail is 88cm.
• Seating Area View
  • The seating area is covered.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the raised seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests, benches and high stools.
  • Furniture available in this area includes: tables and high tables.
  • Some chairs are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels vary due to the use of large glazed walls.

You are on Area (Fifth Floor - Crew Lounge). Skip to the next section.

Area (Fifth Floor - Crew Lounge)

• The crew lounge is on the fifth floor, off the main corridor to the left as you exit the lift.
• There is written text signage on or near the door.
• There is step-free level access into this area.
• There is a single manual door with a low visual contrast.
• The door is permanently held open.
• The width of the opening is 92cm.
• Facilities available in this area include: a breakout space, pool table, fusball table, TV and PlayStation.
• There is step-free level access throughout the area.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor visual contrast varies between low and high.
• Some of the walls have a reflective finish.
• Seating available in this area includes: chairs with armrests, sofas, benches and high stools.
• Furniture available in this area includes: tables and high tables.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the time of day.
• Lighting levels vary due to the use of large glazed walls.

You are on Room (Fifth Floor - Meeting Room). Skip to the next section.

Room (Fifth Floor - Meeting Room)

• The room is located on the fifth floor, off the main corridor to the left as you exit the lift.
• The distance from the lift is 51m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens inwards.
• The width of the opening is 90cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: long tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels vary due to the use of large glazed walls.

You are on Room (Fifth Floor - Rest Area). Skip to the next section.

Room (Fifth Floor - Rest Area)

• The room is located on the fifth floor, to the left as you exit the lift at the end of the corridor.
• The distance from the lift is 54m.
• The most accessible route to the room has step-free level access.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a low visual contrast.
• The door opens inwards.
• The width of the opening is 92cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor have a medium visual contrast.
• Seating available in the room includes: riser recliner chairs.
• Furniture available in the room includes: coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were low at the time of the survey.

You are on Toilet with Adaptations (Fifth Floor - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Fifth Floor - Left Hand Transfer)

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• Access View
  • The toilet surveyed is located on the fifth floor, ahead as you exit the lift.
  • The distance from the lift is 12m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 91cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 184cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 102cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is no horizontal grab rail for the toilet.
  • There is no vertical grab rail for the toilet.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a low visual contrast.
  • The toilet seat is 54cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 90cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 81cm from the floor.
  • The wash basin has a push tap.
  • There are no vertical grab rails at the wash basin.
  • There is a soap dispenser, however it is not wall mounted.
  • The soap dispenser has a medium visual contrast.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a low visual contrast.
  • The towel dispenser is 93cm from the floor.
  • There is not a hand dryer.
  • There is no emergency alarm.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.