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AluaSoul Ibiza

AluaSoul Ibiza, Playa Es Canar, s/n, 07840,, Ibiza, Spain

Access Guide

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Resort Information

  • Located on the east coast of Ibiza, the resort is a short walk from the Es Canar beach.
  • The resort is spread across two buildings but has step-free access to most areas of the resort via level pathways and slight ramps/slopes.
  • This resort has the following facilities: rooms with some adaptations for disabled people, swimming pools and restaurants.
  • The resort has 290 rooms available. 6 of these rooms have adaptations for disabled people.
  • There are 2 restaurants.
  • There are 2 swimming pools (excluding room pools).
  • Toilet and changing facilities available include: toilets with some adaptations for disabled people, standard toilets and changing rooms with adaptations for disabled people.
  • Toilet facilities with some adaptations for disabled people can be found in the restaurant area, in the bar area and in the indoor pool area.
  • Standard toilet facilities can be found in the restaurant area, in the bar area and in the indoor pool area.
  • There is a medication fridge at the reception.
  • Guests cannot hire mobility equipment from the resort.
  • Guests can hire mobility equipment locally.
  • The resort has a list of local suppliers.
  • Guests can use their own mobility scooter at the resort.
  • Mobility scooters can be stored and charged in the reception area.
  • We have been told that assistance dogs are allowed in most areas of the resort.
  • Assistance dogs are able to stay with guests in rooms with adaptations for disabled people.
  • Assistance dog spending areas are not available in the resort.
  • Water bowls for assistance dogs are available.
  • Guests can bring food for assistance dogs which can be stored in the guest's room.
  • This resort is not aware of the Sunflower Lanyard Scheme.
  • There is not a Safe/Quiet Place available in the resort.
  • WiFi is available throughout the resort.

On-site Facilities

  • This resort has the following available; a gym and a spa. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
  • Activities available at this resort include: wine tasting, cocktail lessons and cookery classes.

Entrance

  • The entrance to the resort is located at the front of the main building.
  • There is step-free access via slope at the entrance to the resort.
  • The slope is slight, over 150cm wide, with no handrails.
  • There are automatic doors at the entrance, which open by sliding.
  • The width of the door opening is 200cm.

Reception

  • There is step-free level access to reception.
  • There is a reception desk at a suitable height for a wheelchair user.
  • The reception does not have a hearing assistance system.
  • There is hard flooring.

Getting Around the Building

  • This building contains a main reception.
  • The building has multiple floors which can be accessed via lift and ramp.
  • The lift door opening width is 80cm.
  • The dimensions of the lift are 100cm x 120cm.

Toilet with Adaptations for Disabled People (Bar Area - Left Hand Transfer)

  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the toilet door.
  • The toilet door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 90cm.
  • The toilet door has a twist lock.
  • The dimensions of the cubicle are 255cm x 195cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the left of the toilet as you look at it.
  • The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
  • There is a push button flush on top of the cistern.
  • There is a dropdown rail on both sides of the toilet seat.
  • Fixtures within the toilet include: a toilet roll holder, a wash basin, a hand dryer and a soap dispenser.
  • The toilet has a mirror.
  • There is no shelf in the toilet.
  • There are no coat hooks.

Toilet with Adaptations for Disabled People (Indoor Pool Changing Room - Transfer Both Sides)

  • There is step-free level access into the toilet.
  • There is pictorial signage on or near the toilet door.
  • The toilet door is manual, opens outwards and has a low colour contrast with the surrounding walls.
  • The width of the toilet door opening is 80cm.
  • The toilet door has a twist lock.
  • The dimensions of the cubicle are 310cm x 270cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space on the left is 120cm from the side of the toilet pan to the wall.
  • The lateral transfer space on the right is 80cm from the side of the toilet pan to the wall.
  • There is a push button flush on top of the cistern.
  • There is a dropdown rail on both sides of the toilet seat.
  • Fixtures within the toilet include: a wash basin.
  • The toilet has a mirror.
  • There is no shelf in the toilet.
  • There are no coat hooks.
  • The toilet has a shower cubicle.
  • The shower is a wheel in shower.

Toilet

  • The male and female standard toilets were surveyed.
  • There is step-free level access into the toilet.
  • The toilet door is manual, opens outwards and has a low colour contrast with the surrounding walls.