Access Guide
Resort Information
- The resort is located on the eastern side of Rhodes island, near the Kolymbia beach.
- The resort is mainly flat, with lifts and ramps to access all areas.
- This resort has the following facilities: rooms with some adaptations for disabled people, swimming pools, a water park and restaurants.
- The resort has 348 rooms available. 2 of these rooms have adaptations for disabled people.
- Rooms with some adaptations for disabled people, with adjoining rooms, are available.
- There are 3 restaurants.
- There are 7 swimming pools (excluding room pools).
- Toilet and changing facilities available include: a toilet with some adaptations for disabled people and standard toilets.
- Toilet facilities with some adaptations for disabled people can be found in the reception lobby area.
- Standard toilet facilities can be found in the reception lobby area and on the lower ground floor near the minimarket.
- Baby change facilities can be found in the standard toilets.
- There is no medication fridge.
- Guests cannot hire mobility equipment from the resort.
- Guests can hire mobility equipment locally.
- The resort has a list of local suppliers.
- Guests can use their own mobility scooter at the resort.
- Mobility scooters can be stored and charged in the lobby area and in the dedicated shaded outdoor areas.
- We have been told that assistance dogs are allowed in most areas of the resort.
- Assistance dogs are able to stay with guests in rooms with adaptations for disabled people.
- Assistance dog spending areas are not available in the resort.
- Water bowls for assistance dogs are available.
- This resort is not aware of the Sunflower Lanyard Scheme.
- There is not a Safe/Quiet Place available in the resort.
- WiFi is available throughout the resort.
On-site Facilities
- This resort has the following available; a Kids' Club, a gym, a spa, a sauna, a steam room, a play area/playground, sports courts and a shop. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
- There is a Kids' Club operated by TUI. For more information, please contact TUI or the resort.
- There are facilities for the following sports available at this resort: volleyball, basketball, football and archery.
- The following areas have step-free level access: the reception, restaurant and lobby bar.
- The following areas have step-free access via slight ramps or slopes: the sports courts, swimming pools, entertainment area and waterpark.
Entrance
- The entrance to the resort is located at the front of the building.
- There is step-free access via ramp at the entrance to the resort.
- The ramp is slight, between 75cm and 150cm wide, with no handrails.
- There are manual doors at the entrance, which open away from you.
- The width of the door opening is 92cm.
- There is a similar accessible door and ramp to the left of the entrance.
Reception
- There is step-free level access to reception.
- There is a reception desk at a suitable height for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
Getting Around the Building
- This building contains a main reception, shops, bars and restaurants.
- The building has multiple floors which can be accessed via lift.
- The rooms and the minimarket have step free access via lift.
- The floors that can be accessed from the lift are -1, G, 1.
- The lift door opening width is 90cm.
- The dimensions of the lift are 90cm x 140cm.
Toilet with Adaptations for Disabled People
- There is step-free level access into the toilet.
- There is pictorial and written text signage on or near the toilet door.
- The toilet door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 87cm.
- The toilet door has a twist lock.
- The dimensions of the cubicle are 160cm x 166cm and it does not have a 150cm x 150cm turning space.
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on the wall above the cistern.
- There is a dropdown rail on the non transfer side.
- Fixtures within the toilet include: a toilet roll holder, a wash basin, a soap dispenser and a towel dispenser.
- The toilet has a mirror.
- There is no shelf in the toilet.
- The cubicle has a pedal bin.
- There are no coat hooks.
Toilet
- The male and female standard toilets were surveyed.
- There is step-free level access into the toilet.
- The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- There is a baby change facility which is not at a recommended height (75cm).
Parent and Baby Room / Breastfeeding Room
- There is step-free level access into the room.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 80cm.
- There is a baby change facility which is not at a recommended height (75cm).
- There is a wash basin.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- Waste bins include: a nappy bin.