Access Guide
Resort Information
- The adult-focused Hotel Riudor is in Benidorm, in the middle of Spain's eastern coast.
- The resort provides accommodation in a ten-storey building and is mostly accessible via step-free level pathways, with some ramps of varying degrees. There are 2 lifts.
- This resort has the following facilities: rooms with some adaptations for disabled people, a swimming pool and a restaurant.
- The resort has 165 rooms available. 9 of these rooms have adaptations for disabled people.
- Adjoining rooms are not available.
- There is 1 restaurant.
- There is 1 swimming pool (excluding room pools).
- Toilet facilities with some adaptations for disabled people can be found in the reception lobby, in the pool area and in the restaurant.
- Standard toilet facilities can be found in the reception lobby, in the pool area and in the restaurant.
- The resort has the following available: bed raisers, a deaf alert system and a panic alarm.
- There is a medication fridge at the reception.
- Guests cannot hire mobility equipment from the resort.
- Guests can hire mobility equipment locally.
- The resort has a list of local suppliers.
- Guests can use their own mobility scooter at the resort.
- Mobility scooters may be stored and charged in an area outside the reception lobby.
- We have been told that assistance dogs are allowed in most areas of the resort.
- Assistance dogs are able to stay with guests in rooms with adaptations for disabled people.
- Assistance dog spending areas are not available in the resort.
- Water bowls for assistance dogs are available.
- Guests can bring food for assistance dogs which can be stored in the guests' rooms.
- This resort is not aware of the Sunflower Lanyard Scheme.
- There is not a Safe/Quiet Place available in the resort.
- WiFi is available throughout the resort.
- The beach is approximately 5 minutes away, via a route outside of the hotel.
Due to health and safety reasons, mobility scooters are not allowed inside the hotel. Manual and electric wheelchairs are allowed in the hotel.
On-site Facilities
- There are facilities for the following sports available at this resort: yoga.
- Activities available at this resort include: jenga, darts, archery, shuffleboard, dance lessons, aqua aerobics, water polo.
- The following areas have step-free level access: the reception lobby, the toilets with adaptations for disabled people, the standard toilets, the entertainment area.
- The following areas have step-free access via lift: the guest rooms, the restaurant, the pool.
- The following areas have step-free access via steep or very steep ramps or slopes: the main entrance doors.
Entrance
- The entrance to the resort is located at the front of the building.
- There is step-free access via ramp at the entrance to the resort.
- The ramp is steep, between 75cm and 150cm wide, with handrails on both sides.
- There are automatic doors at the entrance, which open by sliding.
- The width of the door opening is 175cm.
- There is a second set of automatic doors at the entrance, which open by sliding.
- The width of the door opening is 175cm.
Reception
- There is step-free level access to reception.
- The reception desk is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
Getting Around the Building
- This building contains a main reception and restaurants.
- The building has multiple floors which can be accessed via stairs and lift.
- There is step-free level access from the reception lobby to the toilets with adaptations for disabled people, the standard toilets and the entertainment area.
There is step-free level access via lift to the guest rooms and the restaurant. - There is step-free access via a steep ramp to the main entrance doors.
- The floors that can be accessed from the lift are -1 to 9.
- The lift door opening width is 90cm.
- The dimensions of the lift are 110cm x 140cm.
Toilet with Adaptations for Disabled People (Reception Lobby - Transfer Both Sides)
- There is step-free level access into the toilet.
- There is pictorial signage on or near the toilet door.
- The toilet door is manual, opens by sliding and has a low colour contrast with the surrounding walls.
- The width of the toilet door opening is 90cm.
- The toilet door has a push button lock.
- The dimensions of the cubicle are 250cm x 240cm and it has a turning space of at least 150cm x 150cm.
- There are lateral transfer spaces on both sides of the toilet as you look at it.
- The lateral transfer space on the left is 95cm from the side of the toilet pan to the wall.
- The lateral transfer space on the right is 100cm from the side of the toilet pan to the wall.
- There is a push button flush on top of the cistern.
- There is a dropdown rail on both sides of the toilet seat.
- Fixtures within the toilet include: an emergency alarm, a wash basin, a hand dryer and a soap dispenser.
- The toilet has a mirror which has been angled for ease of use.
- There is no shelf in the toilet.
- The cubicle has a pedal bin.
- There are no coat hooks.
Toilet (Reception Lobby)
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- There is step-free level access into the toilet.
- The toilet door is manual, opens inwards and has a low colour contrast with the surrounding walls.
- There is an ambulant cubicle available with a dropdown rail on the right.
