Access Guide
Getting to (Sofra)
- Sofra is located on the lower level of the resort, close to Swimming Pool 3, Amaya and La Perla Pool Bar.
- The most accessible route has step-free level access.
- The nearest toilet with adaptations for disabled people is within the Main Building, close to the Main Reception, please click here for more information (new tab).
- The nearest toilet with adaptations for disabled people is next to Aquarius Pool Bar, please click here for more information (new tab).
Entrance
- The entrance to the restaurant is located close to Swimming Pool 3, Amaya, and La Perla Pool Bar.
- There is step-free access via ramp at the entrance to the restaurant.
- The slope is very steep, between 75cm and 150cm wide, with no handrails.
- There are 3 steps, which have some clear markings, with no handrails.
- The ramp overcomes the steps.
- There are manual doors at the entrance, which are permanently open.
- The width of the door opening is 120cm.
- The doors has a medium colour contrast.
- A member of resort staff is available for assistance at this entrance.
Restaurant
- The restaurant has full table service.
- Menus are handheld and online.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- Guests with food allergies can bring their own food.
- The following are available: drinking straws, takeaway cups, takeaway cutlery and room charge.
- There is no hearing assistance system.
- There is background noise.
- The flooring inside is hard.
- The flooring is not shiny or patterned.
- Lighting levels are low in this area.
- There is step-free level access around the area.
Seating
- There is step-free level access around the area.
- There is some space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- The seating includes: bench seats and chairs without armrests.
- The tables are suitable for wheelchair users (between 70cm - 80cm and free from obstruction) .
- The flooring inside is hard.
- The flooring is not shiny or patterned.
- There is background noise.
- Lighting levels are low in this seating area.
