Access Guide
Resort Information
- The resort is on International Drive in Orlando, Florida.
- The resort offers motel-style accomodation across 8 buildings. The buildings have 4, 6 or 10 storeys. There are 13 lifts.
- This resort has the following facilities: swimming pools and a restaurant.
- The resort has 1020 rooms available. 27 of these rooms have adaptations for disabled people.
- Adjoining rooms are not available.
- There is 1 restaurant.
- There are 3 swimming pools (excluding room pools).
- Toilet and changing facilities available include: toilets with some adaptations for disabled people and step-free standard toilets.
- Toilet facilities with some adaptations for disabled people can be found in the lobby and the fitness centre.
- Standard toilet facilities can be found in the lobby and the fitness centre.
- Baby change facilities can be found inside the female toilets.
- The resort has the following available: a panic alarm and a pool hoist.
- There is no medication fridge.
- Guests cannot hire mobility equipment from the resort.
- Guests can hire mobility equipment locally.
- The resort has a list of local suppliers.
- Guests can use their own mobility scooter at the resort.
- Scooters can be stored and charged in the guest's room. There is a vibrating under bed alert system. They have a kit for deaf guests.
- We have been told that assistance dogs are allowed in most areas of the resort.
- Assistance dogs are able to stay with guests in rooms with adaptations for disabled people.
- Assistance dog spending areas are available in the resort.
- Water bowls for assistance dogs are not available.
- Guests can bring food for assistance dogs which can be stored in the room.
- This resort is not aware of the Sunflower Lanyard Scheme.
- There is not a Safe/Quiet Place available in the resort.
- WiFi is available throughout the hotel, at the reception and in the rooms.
On-site Facilities
- This resort has the following available; a play area/playground and a shop. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
- Activities available at this resort include: a games room.
- The following areas have step-free level access: the lobby, the playground, the swimming pool, the rooms with adaptations for disabled people, the mini-market, the restaurant, the games room.
- The following areas have step-free access via lift: the rooms.
- The following areas do not have step-free access: the upper accommodations floors are accessible by steps or lift.
Entrance
- The entrance to the resort is located at the front of the building.
- There is step-free level access at the entrance to the resort.
- There are automatic doors at the entrance, which open by sliding.
- The width of the door opening is 170cm.
- There is a second automatic door at the entrance, which opens by sliding.
- The width of the door opening is 116cm.
Reception
- There is step-free level access to reception.
- There is a reception desk with a lowered area, which is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
- The reception desk height is 119cm.
Getting Around the Building
- This building contains a main reception, shops, bars and restaurants.
- The building has multiple floors which can be accessed via stairs and lift.
- The lobby has set-free access.
- The floors that can be accessed from the lift are all floors in each of the accommodation buildings.
- The lift door opening width is 107cm.
- The dimensions of the lift are 206cm x 127cm.
Toilet with Adaptations for Disabled People (Right Hand Transfer)
- There is step-free level access into the toilet.
- There is pictorial and written text signage on or near the toilet door.
- The toilet door is manual, opens outwards and has a medium colour contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The toilet door has a sliding bolt lock.
- The dimensions of the cubicle are 203cm x 147cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the toilet as you look at it, but it is obstructed.
- The lateral transfer space is 140cm (from the side of the toilet pan to the wall).
- There is a lever flush in the centre of the cistern.
- There is no dropdown rail.
- Grab rails in the toilet include: a horizontal grab rail on the non transfer side.
- Fixtures within the toilet include: a toilet roll holder, a wash basin, a soap dispenser and a towel dispenser.
- The toilet has no mirror.
- There is no shelf in the toilet.
- The cubicle has a waste bin without lid.
- There is one coat hook.
- The coat hooks for seated users are at the recommended height.
- The inner door to the toilet cubicle has a width of 86cm.
There is a baby change table outside the stall at a height of 89cm.
Toilet
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- There is step-free level access into the toilet.
- The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
- There is a baby change facility which is not at a recommended height (75cm).
