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Swandor Hotels and Resorts Topkapi Palace

Swandor Hotels and Resorts Topkapi Palace, Kundu, Yasar Sobutay Bulvari No: 100, 07112 Aksu/Antalya, Turkey

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Access Guide

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Resort Information

  • This beach-front resort is located in Lara Beach, in the Antalya area of southern Turkey.
  • The 908-room resort is spread over five 6-storey buildings and is accessible via step-free level pathways with ramps and slopes of varying degrees. There are 9 lifts in the resort.
  • This resort has the following facilities: rooms with some adaptations for disabled people, beach access, swimming pools, a splash park, a water park and restaurants.
  • The resort has 908 rooms available. 9 of these rooms have adaptations for disabled people.
  • Adjoining rooms are not available.
  • There are 5 restaurants.
  • There are 5 swimming pools (excluding room pools).
  • Toilet and changing facilities available include: toilets with some adaptations for disabled people and step-free standard toilets.
  • Toilet facilities with some adaptations for disabled people can be found on both levels of the reception lobby, near the beach, next to the relax pool.
  • Standard toilet facilities can be found on both levels of the reception lobby, near the beach, next to the relax pool, near the main restaurant.
  • Baby change facilities can be found within the female standard toilets on the upper level of the reception lobby and within the female standard toilets near the main restaurant.
  • The resort has the following available: a pool hoist.
  • There is no medication fridge.
  • Guests cannot hire mobility equipment from the resort.
  • Guests cannot hire mobility equipment locally.
  • The resort does not have a list of local suppliers.
  • Guests can use their own mobility scooter at the resort.
  • Guests can store and charge their mobility scooters in their rooms.
    There are manual wheelchairs available to borrow from reception.
  • We have been told that assistance dogs are not allowed in the resort.
  • This resort is not aware of the Sunflower Lanyard Scheme.
  • There is not a Safe/Quiet Place available in the resort.
  • WiFi is available throughout the resort.

On-site Facilities

  • This resort has the following available; a Kids' Club, a gym, a spa, a sauna, a steam room, treatment rooms, a play area/playground and sports courts. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
  • There is a Kids' Club operated by the hotel. For more information, please contact TUI or the resort.
  • There are facilities for the following sports available at this resort: tennis, table tennis, volleyball, basketball, football, Boccia and yoga.
  • Activities available at this resort include: billiards, water polo, bowling, games room, aerobics.
  • The following areas have step-free level access: the reception lobby, the toilets with adaptations for disabled people, the standard toilets, the gym, the spa, the indoor pool, the lifts, the rear exit door.
  • The following areas have step-free access via lift: the upper level of the reception lobby, some of the bars, standard toilets with baby changing facilities, the standard guest rooms, the disco.
  • The following areas have step-free access via slight ramps or slopes: the main entrance doors, the rooms with adaptations for disabled people, the pool area, the beach, some of the activities, the outdoor entertainment areas, the mini club.
  • The following areas have step-free access via steep or very steep ramps or slopes: the main buffet restaurant, the pool area.
  • The following areas do not have step-free access: the tennis courts, the Tower Bar.

Entrance

  • The entrance to the resort is located at the front of the main building.
  • There is step-free access via ramp at the entrance to the resort.
  • The ramp is slight, over 150cm wide, with no handrails.
  • There are manual doors at the entrance, which are permanently open.
  • The width of the door opening is 335cm.
  • There is a second automatic door at the entrance, which open by sliding.
  • The width of the door opening is 175cm.

Reception

  • There is step-free level access to reception.
  • The reception desk is too high for a wheelchair user.
  • The reception does not have a hearing assistance system.
  • There is hard flooring.
  • The width of the rear exit doors is 143cm.

Getting Around the Building

  • This building contains a main reception, bars, restaurants, an indoor pool, a gym and sports courts.
  • The building has multiple floors which can be accessed via stairs and lift.
  • There is step-free level access from the reception lobby to the toilets with adaptations for disabled people, the standard toilets, the main buffet restaurant, the gym, the spa, the indoor pool, the lifts and the rear exit door.
    There is step-free level access via lift to the upper level of the reception lobby, some of the bars, standard toilets with baby changing facilities, the standard guest rooms and the disco.
  • There is step-free access via slight ramps to the main entrance doors and the rooms with adaptations for disabled people.
  • There is step-free access via a steep ramp to the main buffet restaurant.
  • The floors that can be accessed from the lift are 0 to 1.
  • The lift door opening width is 88cm.
  • The dimensions of the lift are 110cm x 135cm.

Toilet with Adaptations for Disabled People (Reception Lobby - Right Hand Transfer)

  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The toilet door is manual, opens outwards and has a high colour contrast with the surrounding walls.
  • The width of the toilet door opening is 90cm.
  • The toilet door has a twist lock.
  • The dimensions of the cubicle are 222cm x 217cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 130cm (from the side of the toilet pan to the wall).
  • There is a push button flush on the wall above the cistern.
  • There is a dropdown rail on the transfer side.
  • Fixtures within the toilet include: a toilet roll holder, a wash basin, a hand dryer and a soap dispenser.
  • The toilet has a mirror.
  • There is no shelf in the toilet.
  • The cubicle has a pedal bin.
  • There are no coat hooks.

Toilet (Reception Lobby)

  • The female toilet was surveyed.
  • There is also a male toilet in the same location.
  • There is step-free level access into the toilet.
  • The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
  • There is a baby change facility which is not at a recommended height (75cm).
  • The baby changing unit is in the standard female toilet on the upper level of the reception lobby.