Access Guide
Resort Information
- This beach-front resort is located in Tsarevo on the south-eastern coast of Bulgaria.
- The 200 room resort consists of one 5-storey building and is mostly accessible via level pathways and ramps of varying degrees. There are 5 lifts.
- This resort has the following facilities: rooms with some adaptations for disabled people, beach access, swimming pools and a restaurant.
- The resort has 200 rooms available. 3 of these rooms have adaptations for disabled people.
- Adjoining rooms are not available.
- There is 1 restaurant.
- There are 2 swimming pools (excluding room pools).
- Toilet and changing facilities available include: toilets with some adaptations for disabled people and step-free standard toilets.
- Toilet facilities with some adaptations for disabled people can be found n the reception lobby and next to the restaurant.
- Standard toilet facilities can be found in the reception lobby, next to the restaurant and next to the main pool.
- Baby change facilities can be found within the shower room in reception.
- There is a medication fridge available on request.
- Guests cannot hire mobility equipment from the resort.
- Guests can hire mobility equipment locally.
- The resort has a list of local suppliers.
- Guests can use their own mobility scooter at the resort.
- Guests can store and charge their mobility scooters in their rooms.
- We have been told that assistance dogs are allowed in most areas of the resort.
- Assistance dogs are able to stay with guests in rooms with adaptations for disabled people.
- Assistance dog spending areas are not available in the resort.
- Water bowls for assistance dogs are not available.
- Guests can bring food for assistance dogs which can be stored in their rooms.
- This resort is not aware of the Sunflower Lanyard Scheme.
- There is not a Safe/Quiet Place available in the resort.
- WiFi is available throughout the resort.
- Manual wheelchairs are available to borrow from reception.
On-site Facilities
- This resort has the following available; a Kids' Club, a gym and a play area/playground. There may be additional charges for some of these facilities, for more information please contact TUI or the resort.
- There is a Kids' Club operated by the hotel. For more information, please contact TUI or the resort.
- There are facilities for the following sports available at this resort: table tennis, volleyball and Boccia.
- Activities available at this resort include: water polo, darts, billiards, aqua aerobics.
- The following areas have step-free level access: the lifts, the standard toilets, the toilets with adaptations for disabled people, the rooms with adaptations for disabled people, the baby changing area within the shower room.
- The following areas have step-free access via lift: the restaurant, the gym, the standard guest rooms.
- The following areas have step-free access via slight ramps or slopes: the main entrance and the pool area.
- The following areas have step-free access via steep or very steep ramps or slopes: the rear exit door in reception, the entertainment area, some of the activities, the beach.
Entrance
- The entrance to the resort is located at the front of the building.
- There is step-free access via ramp at the entrance to the resort.
- The ramp is slight, over 150cm wide, with no handrails.
- There are automatic doors at the entrance, which open by sliding.
- The width of the door opening is 135cm.
Reception
- There is step-free level access to reception.
- The reception desk is too high for a wheelchair user.
- The reception does not have a hearing assistance system.
- There is hard flooring.
- The height of the reception desk is 113cm.
There is a steep ramp to the manual rear exit door, which is 100cm wide.
Getting Around the Building
- This building contains a main reception, restaurants and a gym.
- The building has multiple floors which can be accessed via stairs and lift.
- There is step-free level access from reception to the lifts, the standard toilets, the toilets with adaptations for disabled people, the rooms with adaptations for disabled people and the baby changing area within the shower room.
There is step-free access via lift to the restaurant, the gym and the standard guest rooms. - There is step-free access via slight ramps to the main entrance doors.
- There is step-free access via a steep ramp to the rear exit door.
- The floors that can be accessed from the lift are 0 to 5.
- The lift door opening width is 94cm.
- The dimensions of the lift are 99cm x 140cm.
Toilet with Adaptations for Disabled People (Reception)
- There is step-free level access into the toilet.
- There is pictorial signage on or near the toilet door.
- The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the toilet door opening is 86cm.
- The toilet door has a twist lock.
- The dimensions of the cubicle are 199cm x 142cm and it does not have a 150cm x 150cm turning space.
- There is not a lateral transfer space next to the toilet.
- There is a push button flush on the wall above the cistern.
- There is no dropdown rail.
- Fixtures within the toilet include: a toilet roll holder, a wash basin, a hand dryer and a soap dispenser.
- The toilet has a mirror.
- There is no shelf in the toilet.
- The cubicle has a pedal bin.
- There are no coat hooks.
Toilet (Reception)
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- There is step-free level access into the toilet.
- The toilet door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door to the standard toilets is 76cm.
Parent and Baby Room / Breastfeeding Room (Within the Shower Room - Reception)
- There is step-free level access into the room.
- The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
- The width of the door opening is 96cm.
- There is a baby change facility which is not at a recommended height (75cm).
- There is a wash basin.
- There is a chair with armrests on both sides.
- There is a toilet in the parent and baby room.
- Waste bins include: a general waste bin with lid.