Access Guide
Introduction
- Services / facilities within the building include accessible and standard toilets, showers, a restaurant, bike hire, motorised scooter hire, visitors centre, woodland walks, adventure play area, picnic area, events, parking and a box park.
Opening Hours
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Etchingham.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 500cm x 600cm (16ft 5in x 19ft 8in).
- The nearest Blue Badge bay is 130m (142yd 6in) from the visitors office.
- The furthest Blue Badge bay is 145m (158yd 1ft) from the visitors office.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Visitors Office)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are light.
- The width of the door opening is 80cm (2ft 7in).
Level Change (Visitors Office)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 6 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Reception (Visitors Office)
- The desk/counter is 1m (3ft 3in) from the visitors office entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Outside Access (Visitors Centre)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 110cm (3ft 7in).
Level Change (Visitors Centre)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the right as you face the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the left going up.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 6 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Inside Access (Visitors Centre)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Outside Access (Bedgebury Cafe)
- This information is for the entrance located inside the visitors centre.
- There is level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 158cm (5ft 2in).
Eating and Drinking (Bedgebury Cafe)
- The following information is for the café.
- The café is located in the visitors centre.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the cafe entrance.
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have compact earth, loose wood chippings, tarmac and muddy surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are moderate, slight and steep slopes on the paths.
- There are some bench seats situated along the paths for people to rest.
Changing Places
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Location and Access
View
- The facility is located at the rear of the visitors centre on the right hand side.
- The facility is approximately 35m (38yd 10in) from the visitors centre entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a high visual contrast between the external door and wall .
- There is a high visual contrast between the internal door and wall.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from the visitors centre.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The door has a horizontal grab rail.
- The width of the door is 98cm (3ft 3in).
- The dimensions of the facility are 390cm x 302cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a high visual contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 105cm (3ft 5in).
- The transfer space on the left as you face the toilet is 160cm (5ft 3in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high visual contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high visual contrast between the wall-mounted grab rails to the left of the toilet and wall .
- There is a high visual contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a push button flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 57cm.
- The toilet has a cistern.
- There is a high visual contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
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- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is no seat for the shower.
- There is not a vertical grab rail for the shower.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high visual contrast between the wash basin grab rail(s) and wall.
- There is not a soap dispenser.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 90cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 88cm.
- There is not a towel dispenser.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are general domestic waste and clinical waste disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- There are coat hooks in the toilet at 105cm and 153cm from the floor.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Toilet with Adaptations (Visitors Centre)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the visitors centre entrance.
- The accessible toilet is located at the rear of the venue.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is easy to open.
- The dimensions of the accessible toilet are 195cm x 210cm (6ft 5in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 120cm (3ft 11in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Comments
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- There is a moveable baby changing mat available in this toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the visitors centre.
- The female and male toilets are approximately 30m (32yd 2ft) from the visitors centre entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female and male standard toilets.
- The height of the baby change table once extended is 77cm (2ft 6in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located throughout the park.
- A member of staff trained in BSL skills is not normally on duty.
