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Grosvenor and Hilbert Recreation Ground

Dorking Road, Tunbridge Wells, TN1 2LN

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located next to the cafe.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male standard toilet facilities with stepped access are located next to the cafe.
  • Changing Facilities View
    • Parent and baby changing facilities are located next to the cafe.

Parking

Access Points

  • Access Points View
    • There are 6 access points to enter Grosvenor & Hilbert Recreation Ground.
    • The access points are located off Dorking Road, Rochdale Road, Grosvenor Bridge, Upper Grosvenor Road, Addison Road and Sandhurst Park.
    • All access points are step-free.
    • The approach to the access points may include uneven surfaces and bollards.
    • All access points are clearly signed.
    • The access points include open gaps and single gates.
    • All gaps are at least 150cm wide.
    • Some gates are at least 100cm wide.

Outdoor Spaces

  • About View
    • The following is available in this area: a playground with adaptations, sports courts, parkland, woodland, walkways and a café.
    • Additional facilities in this area include: a bowling green and a skate park.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: tarmac and paving slabs.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • There is wayfinding signage in this area.
    • There are seats situated along the paths for people to rest.
    • There is not step-free level access throughout.
    • The following areas have stepped access: the far side of Marnock Lake and the railway footbridge near the Upper Grosvenor Road entrance.
    • The following areas have step-free access via slopes: pathways throughout the park.
  • Playground View
    • The playground is accessed via a gate.
    • The width of the opening is 112cm.
    • Some of the play equipment is within easy reach for seated and standing users and users of different heights.
    • The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, crawling and social play (e.g. water or sand pits, talk tubes, hopscotch, roundabouts, see-saws).
    • Routes around the play equipment are firm and even.
    • Routes around the play equipment are at least 150cm wide.

Eating and Drinking (Cafe)

  • Location and Access View
    • The cafe is directly ahead when entering via the Rochdale Road entrance.
    • The most accessible route has a slight slope.
    • Doors are held open along the most accessible route.
    • There is step-free level access into this area.
    • There is a single manual door.
    • The door is permanently held open.
    • The width of the opening is 88cm.
    • There is a small lip on the threshold of the opening.
    • The door has a high colour contrast.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 113cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 117cm.
    • The payment machine is moveable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menu types include: wall-mounted and countertop.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located next to the cafe.
    • The distance from the Rochdale Road entrance is 20m.
  • Route View
    • The most accessible route to the toilet has a slight slope.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 90cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 153cm (width) x 200cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 72cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 101cm from the floor.
    • The wash basin has lever mixer taps.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 64cm from the floor.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 88cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There is one coat hook.
    • The coat hook is 160cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • There is an additional twist tap at the wash basin providing hot water .