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ODEON - Tunbridge Wells

Knights Way, Tunbridge Wells, Kent, TN2 3UW

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Access Guide

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COVID-19 Information (ODEON Cinemas Covid-19 Information)

Introduction

Audio Description, Subtitles and Autism Friendly

  • Audio Description and Screen Hearing Enhancement System View
    • Films can be audio described.
    • Headsets are used for the audio description.
    • The equipment used has dual channel capability; one channel provides audio description, the other provides hearing enhancement for the film soundtrack.
    • The body packs/headsets/neck loops are used for both channels.
    • The audio description equipment is collected from the ticket desk or food counters.
    • Staff are trained to issue equipment.
    • All screens is/are used for audio description.
  • Subtitled Screenings View
    • Subtitled screenings are available.
    • There is/are a minimum of 3 subtitled screening(s) per week.
    • Subtitled screenings are available any day of the week.
    • Subtitled screenings are available at a mixture of peak and off-peak times.
    • All screens can be used for subtitled screenings.
  • Autism Friendly Screenings View
    • Autism friendly screenings are available.
    • There is/are a minimum of 1 autism friendly screening(s) per month.
    • Autism friendly screenings are available any day of the week.
    • Autism friendly screenings are available at a mixture of peak and off-peak times.
    • All screen is/are used for autism friendly screenings.
    • Advertisements or trailers are played before autism friendly screenings.
    • Autism friendly screenings start at the advertised performance time.
    • There is a large white clock within the screen(s) showing autism friendly screenings.
    • There is large, clear directional signage to the screen(s) showing autism friendly screenings.
    • There is pictorial signage to the screen(s) showing autism friendly screenings.
    • The lighting levels in the screen(s) showing autism friendly screenings are turned up a little.
    • The sound levels in the screen(s) showing autism friendly screenings are turned down.
    • Site routing maps and screen seating plans are available.
    • There is not a quiet area available within the cinema.
    • Guests can bring their own food and drink into the screen(s).
    • Carers/parents/companions can visit the cinema in advance to familiarise themselves with the surroundings.

Getting Here

  • Access to the cinema is off Knights Way on Knights Park Leisure Park.
    The cinema is approximately 0.7 miles from the A21.
    Access to the A21 is via Knights Way, Knights Park and Longfield Road.
  • There is ample parking available throughout leisure park.
  • There is a bus stop within 150 metres of the cinema.
  • The nearest bus stop is on Knights Way, approximately 33m from the cinema.
    There are direct buses to Tunbridge Wells, Pembury, North Farm and Cage Green from here.
  • For more information on Arriva Bus services please click here (opens new tab).
  • The nearest Railway Station is High Brooms.
  • High Brooms Station is approximately 1.3-1.5 miles (25-31 minute walk) from the cinema via either Home Farm Lane, Caley Road and Home Farm Lane or Liptraps Lane and Home Farm Lane.
    There is not have step-free access at this station.
    There are direct services to Tunbridge Wells, London Charing Cross and Hastings.
    The nearest step-free station is Tunbridge Wells, approximately 2.8-2.9 miles from the cinema.
    There are direct services to Hastings and London Charing Cross from this station.
    There are taxi ranks at both stations.
  • For more information on High Brooms Station please click here (opens new tab).
  • For more information on Tunbridge Wells Station please click here (opens new tab).

Getting Help and Assistance

  • Help and Assistance View
    • There is not a member of staff trained in British Sign Language, please phone the venue in advance for more information.
    • The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.
    • There is not an assistance dog toilet or toileting area at the venue/nearby.
    • Water bowls for assistance dogs are available.
    • There are not mobility aids available.
  • Additional Contact Details View
    • The telephone number for the Disability & Accessibility Helpline is 0800 138 3315.
    • The textphone number for the Disability & Accessibility Helpline is 18001 0808 1560 609.
    • The telephone number for the Cinema Exhibitors' Association (CEA) Card is 01244 526 016.
    • The textphone number for the Cinema Exhibitors' Association (CEA) Card is 18001 01244 526 016.
    • The email address for the Cinema Exhibitors' Association (CEA) Card is [email protected].
    • The website for the Cinema Exhibitors' Association (CEA) Card is https://www.ceacard.co.uk.

Parking (Parking Provided by Knights Park Leisure Park)

  • The cinema has shared parking facilities.
  • The cinema shares the leisure parks parking facilities.
  • The car park is located on Knights Way, opposite the cinema.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 490cm (11ft 10in x 16ft 1in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • There is an overflow car park for staff and visitors.
  • The overflow car park is located on Knights Way, outside the entrance to the park.
  • There are not parking charges for the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and block paving.
  • There is a road to cross between the car park and the entrance.
  • There is some tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the main entrance.
  • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • they now have I pads in the foyer you have to put in reg number and it is free.

Approach (Car Park to Entrances)

  • The surface of the approach is tarmac and block paving.
  • The approach surface is uneven in places.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.

Approach (Bus Stop to Entrances)

  • The surface of the approach is block paving.
  • The approach surface is uneven in places.
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the front left corner of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 85cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 210cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • Comments View
    • There is a push pad to exit on the left of the door.
    • This push pad is 85cm in high.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 210cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The handrail(s) is/are on both sides.
  • Comments View
    • There is another set of manual double doors to the left of this set of doors with the same specifications.

Outside Access (Alternative Entrance)

  • This information is for the entrance located at the front right of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the door opening is 210cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

Foyer

  • Cinema Foyer View
    • The cinema foyer is located ahead as you enter via the accessible entrance.
    • There is step-free access to the cinema foyer.
    • There is step-free access throughout the foyer.
    • The type of flooring in the foyer is carpet and vinyl.
    • There is some flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
    • Wayfinding signage is available.
    • The nearest seating is located on the left as you enter via the accessible entrance, next to the self service ticket machines.
    • The foyer does play background music.
    • There is a self service ticket machine.
    • The self service ticket machine is at a suitable height for a wheelchair user.
    • There are self service ticket machines on the left and right walls as you enter via the accessible entrance.
  • Ticket Counter(s) View
    • There is a/are ticket counter(s) within the foyer.
    • The counter(s) is/are located on the right as you enter via the accessible entrance.
    • The nearest counter is approximately 12m (13yd 4in) from the accessible entrance.
    • The counter(s) is/are clearly visible from the entrance.
    • There is step-free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are not windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are not placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are varied.
    • The height of the counter(s) is/are 114cm.
    • There is sufficient space to write or sign documents on the counter(s).
    • There is a/are lowered section(s) of the counter(s).
    • The height of the lowered section(s) at the counter(s) is 84cm.
    • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
    • There is not a clear knee recess beneath the low/lowered section(s) of the counter(s).
    • The counter(s) is/are staffed.
    • Clipboards can be provided to anyone who is unable to use the counter(s).
    • There is a hearing assistance system at the counter(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
  • Food and Drink Counter(s) View
    • There is a/are food/drink counter(s) within the foyer.
    • The counter(s) is/are located ahead as you enter via the accessible entrance.
    • The nearest counter is approximately 17m (18yd 1ft) from the accessible entrance.
    • The counter(s) is/are clearly visible from the entrance.
    • There is step-free access to the counter(s).
    • There is a clear unobstructed route to the counter(s).
    • There are not windows, TVs, glazed screens or mirrors behind the counter(s) which could adversely affect the ability of someone to lip read.
    • The counter(s) is/are not placed in front of a background which is patterned.
    • The lighting levels at the counter(s) are varied.
    • The height of the counter(s) is/are 106cm.
    • There is sufficient space to write or sign documents on the counter(s).
    • There is a/are lowered section(s) of the counter(s).
    • The height of the lowered section(s) at the counter(s) is 90cm.
    • There is sufficient space to write or sign documents on the lowered section(s) of the counter(s).
    • There is not a clear knee recess beneath the low/lowered section(s) of the counter(s).
    • Clipboards can be provided to anyone who is unable to use the counter(s).
    • There is a hearing assistance system at the counter(s).
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Plastic/takeaway cups are available.
    • Drinking straws are available.
    • There are menu boards/signs available.
    • Menus are not available in Braille.
    • Menus are available in large print.
    • Picture menus are available.
    • Menus are presented in contrasting colours.
    • Staff can bring food/drink to screens if required.
    • Tickets can be purchased from the food/drink counter(s).

Eating and Drinking (Ben & Jerry's)

  • The following information is for the food and drink counter.
  • The food and drink counter is located on the far left of the foyer.
  • There is step-free access to the food and drink counter.
  • Food and/or drinks are ordered from the service counter.
  • The height of the counter is 107cm.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 90cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • There is step-free access within the food and drink area.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is carpet and vinyl.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are menu boards/signs available.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is ice cream.
  • The lighting levels are varied.

Getting Around

  • There is step-free access throughout the building.
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and vinyl.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is good colour contrast between the walls and floor in all corridors/walkways.
  • There is a mixture of seating with and without armrests at regular intervals.
  • The lighting levels are varied.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does play background music in public areas.
  • Music is played throughout the cinema.

Counter (Guest Service Point)

  • The counter is located in the centre of the foyer.
  • The counter is approximately 10m (10yd 2ft) from the accessible entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are varied.
  • Counter View
    • The height of the counter is 107cm.
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
    • This counter is the Guest Service Point. Tickets are checked here before entering the screen(s).

Screen (Screen 1)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 1.
  • This information is for the entrance located on the right in the screens 1-5 corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row D (towards the front of the screen).
  • The gradient of the ramp/slope is slight.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 40cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located on the right of the corridor for screens 1-5.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall) and in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 35 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row D, towards the front of the screen.
    • The designated seating area(s) is/are approximately 9m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 6 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 2)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 2.
  • This information is for the entrance located on the right in the screens 1-5 corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 40cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located on the right in the corridor for screens 1-5.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 35 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A, at the front of the screen.
    • The designated seating area(s) is/are approximately 4m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Standard Toilet(s) (Screens 1-5 Corridor)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the right in the screens 1-5 corridor.
    • The female and male toilets are approximately 24m (26yd 9in) from the accessible entrance.
    • There is step-free access to the female and male toilet(s).
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • There is a lowered urinal available in the male toilet(s).
    • The height of the lowered urinal is 60cm.
    • There are no vertical wall-mounted grab rails at the lowered urinal.
    • The lowered urinal does contrast visually with the wall.
    • There is not sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is lever.
    • There is not a lowered hand dryer available.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Screen (Screen 3)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 3.
  • This information is for the entrance located on the left in the screens 1-5 corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 40cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located on the right of the screens 1-5 corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 35 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A, at the front of the screen.
    • The designated seating area(s) is/are approximately 4m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 4)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 4.
  • This information is for the entrance located on the left in the screens 1-5 corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 40cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located on the right of the screens 1-5 corridor.
  • Screen Information View
    • The access to the majority of seating is located in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 35 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A, at the front of the screen.
    • The designated seating area(s) is/are approximately 4m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 5)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 5.
  • This information is for the entrance located on the right in the screens 1-5 corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 40cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located on the right of the screens 1-5 corridor.
  • Screen Information View
    • The access to the majority of seating is located in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 24 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A, at the front of the screen.
    • The designated seating area(s) is/are approximately 4m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Accessible Toilet(s) (Screens 1-5 Corridor)

  • There is an/are accessible toilet(s) for public use.
  • This accessible toilet is located on the right of the screens 1-5 corridor.
  • This accessible toilet is approximately 35m (38yd 10in) from the accessible entrance.
  • There is step-free access to the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is self-closing.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 160cm x 300cm (5ft 3in x 9ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 85cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are good.
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 85cm (2ft 9in).

Screen (Screen 6)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 6.
  • This information is for the entrance located on the left in the screens 6-9 corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 40cm.
  • The lighting levels before and after screenings are good.
  • The nearest accessible toilet is located on the left of the screens 6-9 corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 35 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A, at the front of the screen.
    • The designated seating area(s) is/are approximately 4m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Standard Toilet(s) (Screens 6-9 Corridor)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the left of the screens 6-9 corridor.
    • The female and male toilets are approximately 24m (26yd 9in) from the accessible entrance.
    • There is step-free access to the female and male toilet(s).
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • There is a lowered urinal available in the male toilet(s).
    • The height of the lowered urinal is 60cm.
    • There are no vertical wall-mounted grab rails at the lowered urinal.
    • The lowered urinal does contrast visually with the wall.
    • There is not sufficient space for a wheelchair in front of the lowered urinal (90cm x 140cm).
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin available.
    • The wash basin(s) tap type is lever.
    • There is not a lowered hand dryer available.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Screen (Screen 7)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 7.
  • This information is for the entrance located on the right in the screens 6-9 corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 40cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located on the left of the screens 6-9 corridor.
  • Screen Information View
    • The access to the majority of seating is located either side of the seats (against wall).
    • There is stepped access to the majority of seating.
    • There is/are 35 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are wall mounted.
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A, at the front of the screen.
    • The designated seating area(s) is/are approximately 4m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.
    • The steps on the right as you enter the screen has the handrail on the right and the steps at the far end have a handrail on the left.

Screen (Screen 8)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 8.
  • This information is for the entrance located on the right in the screens 6-9 corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the screen).
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 40cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located on the left of the screens 6-9 corridor.
  • Screen Information View
    • The access to the majority of seating is located in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 24 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A, at the front of the screen.
    • The designated seating area(s) is/are approximately 4m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Screen (Screen 9)

  • The screen(s) is/are clearly signed.
  • The name/number of the screen surveyed is Screen 9.
  • This information is for the entrance located on the left in the screens 6-9 corridor.
  • There is ramped/sloped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm.
  • The entrance door(s) is/are permanently held open before and after screenings.
  • There is a member of staff available for assistance at this entrance before and after screenings.
  • This entrance gives access to Row A (front of the venue).
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low.
  • The ramp/slope is not clearly illuminated before and after screenings.
  • The ramp/slope is not clearly illuminated during screenings.
  • The type of flooring is carpet and vinyl.
  • There are seats with armrests on both sides.
  • Premium seating is available within the screen.
  • The width of the rows of seating is 40cm.
  • The lighting levels before and after screenings are low.
  • The nearest accessible toilet is located on the left in the screens 6-9 corridor.
  • Screen Information View
    • The access to the majority of seating is located in the centre of the seats.
    • There is stepped access to the majority of seating.
    • There is/are 24 step(s).
    • The step(s) is/are clearly marked.
    • The depth of the step(s) is/are between the 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
    • The lighting levels at the step(s) are low.
    • The steps are not clearly illuminated during screenings.
    • The steps are not clearly illuminated before and after screenings.
    • The designated seating area(s) is/are located in Row A, at the front of the screen.
    • The designated seating area(s) is/are approximately 4m from the front of the screen.
    • The designated seating area(s) is/are not clearly marked/signed.
    • There is step-free access to the designated seating area(s).
    • There is/are 3 designated space(s) for wheelchair users in this screen.
    • Wheelchairs may be left with you.
    • The visibility of the screen from this seating area is good.
    • Companions/carers sit next to you.
    • There is sufficient space for an assistance dog to rest next to you.

Accessible Toilet(s) (Screens 6-9 Corridor)

  • There is an/are accessible toilet(s) for public use.
  • This accessible toilet is located on the left in the screen 6-9 corridor, beyond screen 9.
  • This accessible toilet is approximately 35m (38yd 10in) from the accessible entrance.
  • There is step-free access to the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is self-closing.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 160cm x 300cm (5ft 3in x 9ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 88cm (2ft 11in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 90cm (2ft 11in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 85cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm (2ft 11in).
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 86cm (2ft 10in).