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Putlands Sport and Leisure Centre

Mascalls Court Road, Paddock Wood, TN12 6NZ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located opposite reception on the left.
    • The toilet with adaptations has a left hand transfer space.
    • The female step-free toilet facilities are located on the left as you enter the building.
    • The male step-free toilet facilities are located past reception on the left.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located on the left as you enter the building and past reception on the left.
    • Parent and baby changing facilities are located in the toilet with adaptations.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located in the standard changing rooms.

Parking

  • Car Park View
    • The car park is located in front of the entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 460cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 100cm.
    • The nearest designated bay is 23m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 140cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.

Reception

  • The reception is located beyond the entrance on the right.
  • The distance from the entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 103cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 80cm.
  • The reception has a television and patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.

Getting Around

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the free weights section of the gym (slight ramp).
  • Access throughout may include manual doors.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all walkways.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels vary due to the size of the space.

Eating and Drinking (Cafe)

  • Location and Access View
    • The cafe is on the right as you enter the venue.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has staff who can provide assistance with ordering, a counter where food and drink can be ordered, self service counters and numerous seating options.
    • Full table service is not available.
    • Menus are handheld and displayed on the counter.
    • The following dietary requirements can be catered for: nut allergy, gluten free, vegetarian, lactose free, dairy free and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 88cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, armchairs and benches.
    • Furniture available in this area includes: tables.
    • Some chairs are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Standard Changing Room

  • The changing room surveyed is located in the corridor past reception on the left.
  • The distance from the entrance is 20m.
  • The most accessible route to the changing room has step-free level access and manual doors.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 75cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a changing table/bench, a toilet, a wash basin, a locker and a dry seat for changing.
  • The wash basin has a push tap.
  • The toilet seat has a low visual contrast.
  • Additional features include: a full length mirror, coat hooks and a hand dryer.
  • The hand dryer has a low visual contrast.
  • The changing room has a waste bin.
  • There is a fixed height shower head.
  • The shower controls are sensor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located opposite reception.
    • The distance from the entrance is 10m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a pull chain flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 88cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 125cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 107cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 85cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located on the right past reception.
  • The distance from the entrance is 15m.
  • The most accessible route to the lift has step-free level access.
  • The ground and first floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 77cm.
  • The internal dimensions of the lift are 78cm (width) x 116cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located in the corridor past reception on the right.
  • The ground and first floors can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Gym (Fitness Studio)

  • The gym is located on the first floor.
  • There is step-free level access into the gym.
  • There are double manual doors with a low visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 134cm.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the free weights section (slight ramp).
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is not staffed.
  • The walls and floor visual contrast varies between low and high.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were low at the time of the survey.