Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Tunbridge Wells.
Opening Hours
Parking
- The venue does not have its own car park.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 92cm (3ft).
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Second set of doors
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- There is a second set of doors.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 85cm (2ft 9in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located from the road up to the venue.
- The ramp/slope is moderate.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located inside the main entrance door.
- There is/are 3 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Outside Access (Garden Entrance)
- This information is for the entrance located past the garden.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 100cm (3ft 3in).
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Comments
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- This is not generally an entrance but can be used when required.
Level Change (Garden Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the door.
- The ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The width of the ramp/slope is 100cm (3ft 3in).
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are low.
Level Change (Conservatory)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located below the restaurant entrance.
- There is/are 2 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Eating and Drinking (Downstairs)
- The following information is for the bar.
- The bar does serve food.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the main entrance.
- The distance between the floor and the lowest table is 59cm (1ft 11in).
- The distance between the floor and the highest table is 70cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is traditional pub food and tapas.
Eating and Drinking (Upstairs)
- The following information is for the restaurant.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 9m (9yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is grilled foods.
Level Change (Restaurant)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located straight on from the main entrance.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are low.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on the right after you enter.
- The female and male toilets are approximately 4m (4yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located on the right past the standard toilets.
- The height of the baby change table once extended is 99cm (3ft 3in).
- Inside the venue, there is level access to the baby change facility.
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Comments
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- There is a handle next to the toilet where the baby changing table is, as shown in photograph 6.
Level Change (Standard Female and Male Toilets)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is steep.
- The ramp or slope is permanent.
- There is not a level landing at the top of the ramp.
- The ramp does not have handrails.
- The width of the ramp or slope is 74cm (2ft 5in).
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Children are welcome if accompanied by adults up to 19:00.