You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Tunbridge Wells.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.
• Towards the bottom of the home page.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is The Great Hall Car Park.
  • The car park is located right of of Mount Pleasant.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • On street Blue Badge parking is located near the front of the venue.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 92cm (3ft).

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• Second set of doors View
  • There is a small raised threshold in the doorway.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 85cm (2ft 9in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located To the side of the venue in front of the rear entrance.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.
• The width of the ramp/slope is 130cm (4ft 3in).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located inside the main entrance door.
• There is/are 3 step(s) to the area/service.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• The ramp/slope does not bypass the step(s).

You are on Outside Access (Garden Entrance). Skip to the next section.

Outside Access (Garden Entrance)

• This information is for the entrance located past the garden.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 100cm (3ft 3in).

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• Comments View
  • This is not generally an entrance but can be used when required.

You are on Level Change (Garden Entrance). Skip to the next section.

Level Change (Garden Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• The width of the ramp/slope is 130cm (4ft 3in).
• The ramp/slope does not bypass the step(s).

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are low to moderate.

You are on Level Change (Conservatory). Skip to the next section.

Level Change (Conservatory)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located below the restaurant entrance.
• There is/are 2 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking (Downstairs). Skip to the next section.

Eating and Drinking (Downstairs)

• The following information is for the bar.
• The bar does serve food.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 4m (4yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 65cm (2ft 2in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• The standard height for tables is 65cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is traditional pub food and tapas.

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• Comments View
  • Children welcome up to 7pm on Fridays and Saturdays. Otherwise welcome in the evenings at the discretion of the duty manager.

You are on Eating and Drinking (Upstairs). Skip to the next section.

Eating and Drinking (Upstairs)

• The following information is for the restaurant.
• The bar does serve food.
• Full table service is available.
• Food or drinks are not ordered from the service counter.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 9m (9yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 63cm (2ft 1in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is grilled foods.

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• Comments View
  • The picture menus are for the children's meals.

You are on Level Change (Restaurant). Skip to the next section.

Level Change (Restaurant)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located straight on from the main entrance.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are low to moderate.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

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• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located outside the staff toilets in a small room, by the fire exit.
  • The height of the baby change table once extended is 97cm (3ft 2in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located to the right as you enter the main entrance.
  • The female toilet(s) is/are approximately 1m (3ft 3in) from the main entrance.
  • Lighting levels in the female toilets are moderate to good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the right of the main entrance.
  • The male toilet(s) is/are approximately 0.5m (1ft 8in) from the main entrance.
  • Lighting levels in the male toilets are moderate to good.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the right after you enter.
  • The female and male toilets are approximately 4m (4yd 1ft) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located on the right past the standard toilets.
  • The height of the baby change table once extended is 97cm (3ft 2in).
  • Inside the venue, there is level access to the baby change facility.

You are on Level Change (Standard Female and Male Toilets). Skip to the next section.

Level Change (Standard Female and Male Toilets)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located at the entrance to the male toilet and at the entrance to the female toilet.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The width of the ramp/slope is 74cm (2ft 5in).

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• Comments View
  • The ramp is 20cm long.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.

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• Comments View
  • Children are welcome if accompanied by adults up to 19:00hrs or at the discretion of the Managing Staff.