Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park.
- There is on-street standard parking.
- The nearest train station is Tunbridge Wells.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There are 2 other entrances.
- 2 of the other entrances have stepped access.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the standard toilets.
- There are no doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the venue, behind the bar.
- The toilet with adaptations has a left hand transfer space.
- Female and male standard toilet facilities with stepped access are located to the left of the bar.
Parking
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Car Park
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- The car park is located at the rear of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
Main Entrance
- This entrance is located at the front of the venue.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is one step.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 6cm.
- There are double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 66cm.
- The doors have a high colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 70cm.
- The door has a high colour contrast.
- The step is at the threshold of the door. There is a tight left hand turn between both set of doors.
Getting Around
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors to open along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests and benches.
- Lighting levels were even at the time of the survey.
Eating and Drinking
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Location and Access
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- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a bar where food and drink can be ordered.
- The bar was surveyed.
- There is step-free level access to the bar.
- The height of the bar is 109cm.
- There is not a lowered section at the bar.
- The bar has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 112cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: countertop and handheld.
- The following dietary requirements can be catered for: nut allergy, vegetarian and vegan.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, sofas, benches and high stools.
- Some seating is fixed.
- Furniture available in this area includes: picnic tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located at the rear of the venue, behind the bar on the left.
- The distance from the main entrance is 10m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 83cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 166cm (width) x 240cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 97cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a medium colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 99cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a low colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 99cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 88cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
