Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Tunbridge Wells.
- The venue is situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Tunbridge Wells.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- Customers will need to call in advance to reserve a parking space.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 83cm (2ft 9in).
Level Change (Main Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the main entrance.
- There is/are 3 step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Outside Access (Park Entrance)
- This information is for the entrance located at the rear of the venue.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 81cm (2ft 8in).
Level Change (Park Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 123cm (4ft).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located inside the back door.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are low.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
Inside Access
- There is not level access to the service(s).
- This venue does play background music.
- Music is played in the bar.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Level Change (Additional Seating)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located either side past the bar.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are low.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Eating and Drinking (Pub)
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is available.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the main entrance.
- The distance between the floor and the lowest table is 59cm (1ft 11in).
- The distance between the floor and the highest table is 69cm (2ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is pub food.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located at back to the right of the bar.
- The female toilet(s) is/are approximately 17m (18yd 1ft) from the car park entrance.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located at back to the right of the bar.
- The male toilet(s) is/are approximately 12m (13yd 4in) from the car park entrance.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female toilets.
- The height of the baby change table once extended is 110cm (3ft 7in).
- Inside the venue, there is not level access to the baby change facility.
Level Change (Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the back of the venue to the right.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- Children are welcome at the venue until 9pm.