Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Tunbridge Wells.
- There is not a bus stop within 150m (164yds) of the venue.
- The venue is situated on a road which has a steep gradient.
- The nearest mainline station is Tunbridge Wells.
Opening Times
- Monday 12:00 - 23:00.
- Tuesday 12:00 - 23:00.
- Wednesday 12:00 - 23:00.
- Thursday 12:00 - 23:00.
- Friday 12:00 - 00:00.
- Saturday 12:00 - 00:00.
- Sunday 12:00 - 22:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 0 designated parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located on London Road.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 75cm (2ft 6in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open towards you (pull).
- The doors are single width.
- The doors are heavy.
- The door opening is 76cm (2ft 6in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the pavement to the entrance.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 86cm (2ft 10in).
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played throughout the bar/restaurant.
- Lighting levels are medium.
Eating and Drinking
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 1m (3ft 3in) from the main entrance.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- The distance between the floor and the highest table is 71cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is traditional.
Toilet with Adaptations
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located on the left as you enter the main entrance.
- The female toilets are 3m (9ft 10in) from the main entrance.
- Inside the venue, there is not level access to the female toilet.
- Lighting levels are medium.
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Access to Standard Male Toilet(s)
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- The male toilets are located on the left as you enter the main entrance.
- The male toilets are 2m (6ft 7in) from the main entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are not located within the venue.
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Comments
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- There is another set of standard toilets up 2 deep steps without handrails.
Level Change (Standard Female Toilets)
- There are steps to access this area / service.
- The steps are located leading to the female toilets.
- There is / are 1 step(s) to the area / service.
- Lighting levels at the steps are medium.
- The step(s) is/are not clearly marked.
- The steps are deep.
- The steps do have handrails.
- The handrails are on both sides.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.