Access Guide
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Cranbrook.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Staplehurst.
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park type is open air/surface.
- There are 7 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 360cm x 480cm (11ft 10in x 15ft 9in).
- The nearest designated bay is 17m (19yd) from the main entrance.
- The furthest designated bay is 40m (44yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located to the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
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Second set of doors
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- The automatic doors are push pad activated.
- The door(s) is / are single.
- The width of the door opening is 107cm (3ft 6in).
Reception
- The reception desk is 10m (32ft 10in) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk has a lowered section.
- Lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- The scooter can be used throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- Customers can charge scooters or wheelchairs at the venue.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is medium.
Lift
- There is a lift for public use.
- The lift is located to the rear of the foyer.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The lift is 15m (16yd) from main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 98cm (3ft 3in).
- The dimensions of the lift are 104cm x 134cm (3ft 5in x 4ft 5in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within reach for a wheelchair user.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is medium.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There are steps into the swimming pool.
- There are 6 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- Sloping steps are portable, on request.
Accessible Changing Room (Swimming Pool)
- There are accessible changing rooms available.
- The accessible changing room is located swimming pool.
- The facility is 15m (16yd 1ft) from the reception.
- The door opens outwards.
- The width of the door is 100cm (3ft 3in).
- The door is locked by a lever twist.
- The dimensions of the accessible changing room are 220cm x 300cm (7ft 3in x 9ft 10in).
Accessible Shower (Swimming Pool)
- Accessible shower facilities are available.
- The showers are located to the left of the pool as you enter.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a shower chair.
- Other facilities available are a emergency alarm.
- There is level access to the services from the shower facilities.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 35m (38yd 10in) from the main entrance.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open away from you (push).
- The doors are single.
- The doors are heavy.
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Fitness Suite (General)
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- Staff receive some training in assisting disabled people.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is not level access to all of the equipment.
Level Change (Fitness Suite)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading up to the treadmill section.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is portable.
- Please contact any member of staff for use of the portable ramp.
- The ramp does not have handrails.
- The width of the ramp/slope is 110cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to the treadmill section.
- There is/are 1 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Toilet with Adaptations
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 25m (27yd) from the main entrance.
- The accessible toilet is located to the rear of the foyer.
- There is level access to the accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 100cm (3ft 3in).
- The door is heavy.
- The dimensions of the accessible toilet are 167cm x 178cm (5ft 6in x 5ft 10in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 90cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is a functional emergency alarm available.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There are mirrors in the accessible toilet.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilets are located to the rear of the foyer.
- The female and male toilets are 25m (27yd) from the main entrance.
- Inside the venue, there is level access to the female and male toilet.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the female changing room.
- The height of the baby change table once extended is 102cm (3ft 4in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.