Access Guide
Overview
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About
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- This is a multi-storey car park.
- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Tunbridge Wells.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- The following areas have step-free access via ramps: the lifts, from some areas of the car park.
- There is a manual door along one of the circulation routes.
- Levels 1 to 4 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is not available.
- There is not a hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located off Vale Avenue.
- The car park is multi-storey.
- The car park surface consists of concrete.
- The height of the restriction barrier is 198cm.
- There are 13 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 575cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 10m from the lifts.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a manual door along the most accessible route.
- Some Blue Badge bays have a ramp with a slight slope and manual doors leading to the lifts.
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Charges and Restrictions
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- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Lift
- The lift surveyed is located at the rear left of the car park, close to the train station.
- The most accessible route to the lift has step-free level access.
- There is a manual door along the most accessible route.
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Standard Lift
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- The ground, first, second, third and fourth floors can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1250kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- The majority of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 140cm (width) x 200cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities and a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
- The lifts open directly onto the pavement opposite the train station.
Stairs
- The stairs are located at the rear left of the car park, close to the train station.
- The ground, first, second, third and fourth floors can be accessed by these stairs.
- There is a permanently held open door to access the stairwell.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
- There are further stairwells at other points in the car park.
