You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is High Brooms.
  • The nearest step-free train station is Tunbridge Wells.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: a section of the gym on the left.
  • The following areas have stepped access: the pool viewing area and sections of the gym.
  • Access throughout may include manual doors and narrow barriers.
  • The ground and first floors can be accessed via a standard lift and a platform lift.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor in the café, in the standard changing rooms and on the first floor by the lift.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free standard toilet facilities are located within the standard changing areas.
  • The male and female step-free standard toilet facilities are located within the gym standard changing rooms.
  • The male and female step-free standard toilet facilities are located on the first floor opposite the lift.
• Changing Places and Changing Facilities View
  • The changing facilities which have adaptations are located on the ground floor of the gym.
  • Standard changing facilities are located near the main entrance, along the corridor on the left.
  • Parent and baby changing facilities are located in the toilet with adaptations in the café and the gym.
• Washroom and Shower Facilities View
  • Standard shower facilities are located in the standard changing rooms.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located in the front of the main entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 5 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 460cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 120cm.
  • The nearest designated bay is 5m from the main entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Parking is for a maximum of 2 hours Monday to Friday, 8am to 4pm with no return within 4 hours. Outside these hours there are no restrictions.
• Charges and Restrictions View
  • This car park is for staff, visitors and Blue Badge holders only.
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located at the front of the building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 163cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double automatic doors.
• The second set of doors are permanently held open.
• The width of the opening is 83cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.

You are on Entrance (Gym). Skip to the next section.

Entrance (Gym)

• This entrance is located at the right hand side of the building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• The approach to this entrance has a low wall on the right giving an access width of 143cm.
• There is a key fob/card reader at a height of 90cm.
• There is a single automatic door at this entrance.
• The door opens away from you.
• The width of the opening is 97cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.

You are on Reception. Skip to the next section.

Reception

• The reception is located on the right after the main entrance doors.
• The distance from the main entrance is 5m.
• There is step-free level access to the reception.
• The height of the reception desk is 105cm.
• There is a lowered section at the desk.
• The height of the lowered section is 80cm.
• The reception has patterned/distracting backgrounds.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the size of the space.
• There are security barriers which are operated by key card.

You are on Getting Around. Skip to the next section.

Getting Around

• There is step-free level access throughout the majority of areas, this may include the use of a lift.
• The following areas have step-free access via ramps or slopes: a section of the gym on the left.
• The following areas have stepped access: the pool viewing area and sections of the gym.
• Access throughout may include manual doors.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• Some of the walls have a reflective finish.
• There may be background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: benches.
• Lighting levels vary due to the size of the space.

You are on Lift (Gym). Skip to the next section.

Lift (Gym)

• The lift surveyed is located in the gym.
• This lift is a platform lift.
• The distance from the gym entrance is 10m.
• The most accessible route to the lift has step-free level access.
• The ground and first floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 89cm.
• The internal dimensions of the lift are 102cm (width) x 150cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.
• Lighting levels were even at the time of the survey.

You are on Stairs (Gym). Skip to the next section.

Stairs (Gym)

• The stairs surveyed are located to the right of reception.
• There are double manual doors to access the stairwell.
• The ground and first floors can be accessed by these stairs.
• There are 19 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were low at the time of the survey.

You are on Stairs (Gym First Floor to Gym Lower Floor). Skip to the next section.

Stairs (Gym First Floor to Gym Lower Floor)

• The stairs surveyed are located to the left of the gym lift.
• There are 16 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Gym. Skip to the next section.

Gym

• The gym is located to the right of reception.
• There is step-free level access into the gym.
• There are no doors to each section of the gym. The narrowest opening is 180cm wide.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the section of the gym opposite the lift.
• The following areas have stepped access: gym sections either side of the stairs.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is not staffed.
• Some flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels vary due to the use of large glazed walls.

You are on Pool (Main). Skip to the next section.

Pool (Main)

• This is an indoor swimming pool.
• There is step-free level access throughout this area.
• Access throughout this area may include slippery surfaces.
• Some flooring is shiny.
• Seating available around the pool includes: benches.
• The seating is fixed.
• There is an emergency alarm at poolside.
• Lighting levels vary due to the use of large glazed walls.
• Access into the water is via a ladder.
• There are 4 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of the steps throughout its length.
• The steps are clearly marked.
• The pool is staffed at all times.
• The following adaptations are available for disabled people: hydraulic hoist.
• Additional facilities include: a children's pool.
• A diving pool is also available.

You are on Eating and Drinking (The Kettlebell Café). Skip to the next section.

Eating and Drinking (The Kettlebell Café)

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• Location and Access View
  • The café is along the corridor to the left of reception.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • The width of the opening is 280cm.
• Service View
  • This area has a counter where food and drink can be ordered.
  • Full table service is not available.
  • Menus are wall-mounted.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • There is step-free level access to the counter.
  • The height of the counter is 93cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests, armchairs and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Shop (The Sports Shop). Skip to the next section.

Shop (The Sports Shop)

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• Getting Around View
  • There is step-free level access throughout all areas.
  • Access throughout may include narrow openings.
  • The majority of main aisle widths are under 120cm.
  • The majority of product aisle widths are under 120cm.
  • Some aisles are obstructed by product bins.
  • There is no (or very little) background noise.
  • Lighting levels were even at the time of the survey.
  • The checkout area is located on the right of the shop.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
• Payment Counter View
  • Signage is not provided for the counter.
  • The queue width is under 120cm and there is no need to turn.
  • The payment counter has patterned/distracting backgrounds.
  • The height of the payment counter is 120cm.
  • There is not a lowered section at the counter.
  • The card payment machine is portable.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.

You are on Changing Room with Adaptations (Ground Floor - Gym - Right Hand Transfer). Skip to the next section.

Changing Room with Adaptations (Ground Floor - Gym - Right Hand Transfer)

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• Location and Access View
  • The changing room surveyed is located on the ground floor of the gym.
  • The distance from the gym entrance is 12m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • There is tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • Facilities available in the changing room include: a toilet, a wash basin, a wheel-in shower and a baby change table.
  • The dimensions of the changing room are 290cm (width) x 264cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right of the toilet as you look at it.
  • The lateral transfer space is 220cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 107cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The changing room has no disposal facilities.
  • There is one coat hook.
  • The coat hook is 150cm from the floor.
  • The height of the baby change facility when in use is 90cm.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is a fixed height shower head.
  • There is a flip-down shower seat.
  • The shower seat is 52cm from the floor.
  • The shower controls are lever mixer.
  • There are grab rails and dropdown rails for the shower.
  • The shower grab rails have a high visual contrast.
  • The shower dropdown rails have a high visual contrast.
  • There is no emergency alarm for the shower.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Changing Room with Adaptations (Standard Male Changing Room). Skip to the next section.

Changing Room with Adaptations (Standard Male Changing Room)

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• Location and Access View
  • The changing room surveyed is located in the standard changing room.
  • The distance from the main entrance is 20m.
  • The most accessible route to the changing room has step-free level access and manual doors.
  • There is step-free level access into the changing room.
  • There is no signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 84cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • Facilities available in the changing room include: a dry seat for changing with a grab rail/dropdown rail.
  • The dimensions of the changing room are 180cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • The changing room has a nappy/incontinence items bin.
  • There are multiple coat hooks.
  • The coat hooks are 144cm and 165cm from the floor.
  • Lighting levels were even at the time of the survey.

You are on Standard Changing Room (Gym - Male). Skip to the next section.

Standard Changing Room (Gym - Male)

• The changing room surveyed is located in the gym.
• The distance from the gym entrance is 15m.
• The most accessible route to the changing room has step-free level access and manual doors.
• There is step-free level access into the changing room.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a high visual contrast.
• Facilities in the changing room include: a changing table/bench, a toilet, a wash basin, a locker and a dry seat for changing.
• The wash basin has a lever mixer tap.
• The toilet seat has a low visual contrast.
• Additional features include: a mirror, coat hooks, a shelf and a hand dryer.
• The hand dryer has a high visual contrast.
• The changing room has a waste bin.
• There is a fixed height shower head.
• The shower controls are push.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

You are on Standard Changing Room (Ground Floor - Male). Skip to the next section.

Standard Changing Room (Ground Floor - Male)

• The changing room surveyed is located on the left as you enter the building.
• The distance from the main entrance is 25m.
• The most accessible route to the changing room has step-free level access and manual doors.
• There is step-free level access into the changing room.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 90cm.
• Internally the door has a medium visual contrast.
• Facilities in the changing room include: a changing table/bench, a toilet, a wash basin, a locker and a dry seat for changing.
• The wash basin has a push tap.
• The toilet seat has a low visual contrast.
• Additional features include: a mirror, coat hooks, a shelf and a hand dryer.
• The hand dryer has a low visual contrast.
• The changing room has a waste bin.
• There is a fixed height shower head.
• The shower controls are sensor.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Café - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Café - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the café .
  • The distance from the main entrance is 20m.
  • The most accessible route to the toilet has step-free level access and slight ramps or slopes.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 148cm (width) x 217cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 80cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 98cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a twist turn mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 104cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 101cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 165cm from the floor.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Seating Area (Pool Viewing). Skip to the next section.

Seating Area (Pool Viewing)

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• Location and Access View
  • The seating area is on the first floor next to the lift.
  • The most accessible route has step-free level access.
  • There is stepped access into this area.
  • There are 6 steps with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm and 45cm.
  • There are double manual doors with a high visual contrast.
  • The doors open towards you.
  • The width of the opening is 106cm.
• Seating Area View
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests.
  • The chairs are fixed.
  • There may be background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Stairs (Ground Floor to First Floor). Skip to the next section.

Stairs (Ground Floor to First Floor)

• The stairs surveyed are located off the reception area.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 12cm.
• The depth of the steps is not between 30cm and 45cm.
• The steps have open risers.
• Lighting levels vary due to the use of large glazed walls.

You are on Soft Play Area. Skip to the next section.

Soft Play Area

• The soft paly area is located on the first floor, to the right of the building. There is level access via the lift. Access to this area is via double heavy doors that open towards you to a width of 150cm. There are chairs without armrests and tables in this area. .