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Tunbridge Wells Sports Centre - Tennis Centre

St John's Road, Tunbridge Wells, Kent, TN4 9TX

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Access Guide

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Overview

  • About View
    • Facilities available in the venue include: tennis courts, squash courts, and sports halls.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the tennis courts.
    • The following areas have stepped access: the tennis courts, bypassed using the ramp.
    • The ground and first floors can be accessed via a platform lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located in the male and female changing rooms.
    • All toilets with adaptations have a right hand transfer space.
    • The male and female step-free toilet facilities are located in the standard changing rooms.
  • Changing Places and Changing Facilities View
    • Standard changing facilities are located in the changing rooms opposite the tennis courts.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located in the standard changing rooms.

Parking

  • Car Park View
    • The car park is located at the side of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 460cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 75m from the entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes, uneven surfaces and bollards.
    • Visitors may use the Blue Badge parking at the Sports Centre which is accessed via a path to the right of the Sports Centre.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the building.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 101cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with a handrail on the left going down.

Getting Around

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the tennis courts.
  • The following areas have stepped access: the tennis courts, bypassed by using the ramp.
  • Access throughout may include manual doors and narrow walkways.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There may be background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Male - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the male changing room.
    • The distance from the entrance is 35m.
    • The most accessible route to the toilet has a steep ramp or slope and manual doors.
    • There is step-free level access into the facility.
    • There is tactile and pictorial signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 89cm.
    • The door has a sliding bolt lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 149cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has varying visual contrasts.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has varying visual contrasts.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 101cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has varying visual contrasts.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 87cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • There is one coat hook.
    • The coat hook is 170cm from the floor.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were low at the time of the survey.

Standard Changing Room (Male)

  • The changing room surveyed is located opposite the tennis courts.
  • The distance from the entrance is 20m.
  • The most accessible route to the changing room has a steep ramp or slope.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 76cm.
  • Internally the door has a high visual contrast.
  • Facilities in the changing room include: a changing table/bench, a toilet, a wash basin and a dry seat for changing.
  • The wash basin has a push tap.
  • The toilet seat has a low visual contrast.
  • Additional features include: a mirror, coat hooks, a baby changing table and a hand dryer.
  • The hand dryer has a high visual contrast.
  • The changing room has a waste bin.
  • The height of the baby change facility when in use is 107cm.
  • There is a fixed height shower head.
  • The shower controls are push.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located on the left as you enter the building.
  • This lift is a platform lift.
  • The distance from the entrance is 10m.
  • The most accessible route to the lift has a steep ramp or slope.
  • The ground and first floors are accessed by this lift.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a high visual contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 78cm.
  • The internal dimensions of the lift are 88cm (width) x 78cm (depth).
  • Internally the lift has: a seat.
  • The lift seat is 52cm from the floor.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located to the left of the entrance.
  • The ground and first floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have low visual contrast markings and have a handrail on the right going up.
  • The handrail is not easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls.