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Institute of Neurology, Queen Square 33

33 Queen Square, London, WC1N 3BG

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Access Guide

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Introduction

  • Services / facilities within the building include lecture theatres and a café.

Getting Here

Useful Information

Building Parking

  • The building does not have its own dedicated parking.
  • On Street Parking View
    • Clearly signed and/or marked on street Blue Badge parking bays are available (within approximately 50m of the building).
    • The dimensions of the marked Blue Badge bays are 200cm x 700cm (6ft 7in x 22ft 12in).
    • The on street Blue Badge parking bay(s) is/are located on Queen Square.
    • Clearly signed and / or standard marked parking bays are available.
  • Drop Off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located off Queen Square.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is / are single.
    • The width of the door opening is 106cm (3ft 6in).
  • Ramp/Slope View
    • There is a ramp/slope at this entrance.
    • The ramp/slope is located to the right as you face the entrance.
    • The ramp/slope does bypass the step(s).
    • The ramp/slope gradient is slight.
    • The ramp is permanent.
    • There is not a level landing at the top of the ramp.
    • The ramp does have handrails.
    • The handrails are on the left going up the ramp.
    • The width of the ramp is 143cm (4ft 8in).
  • Step(s) View
    • There is a / are step(s) at this entrance.
    • The step(s) is / are located in front of the entrance.
    • There is / are 1 step(s) to access the entrance.
    • There is not tactile paving at the top and bottom of the step(s).
    • The step(s) is / are not clearly marked.
    • The step(s) is / are medium height (11cm - 17cm).
    • The steps do not have handrails.

Reception

  • The main reception is located inside the foyer.
  • The desk is 8m (8yd 2ft) from the main entrance.
  • The reception area is clearly visible from the entrance.
  • There is step free access to this reception area.
  • The lighting levels in the reception area are good.
  • The reception desk/counter is high (110cm+).
  • There is a low section of the counter (76cm or below) available.
  • There is not a clear knee recess beneath the low/lowered counter.
  • The desk is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 08/06/2023.
  • The hearing assistance system was working at the time of testing.
  • Comments View
    • There is seating with armrests and bench seating available within the reception area.

Getting Around

  • Access View
    • There is step free access throughout the building via lift(s).
    • There is a slight ramp, with a handrail on the left going up, for access to the basement floor.
    • The width of the ramp is 118cm.
    • There is/are 4 clearly marked step(s), with handrails on both sides, for access to the Café.
    • The step(s) is/are deep (18cm+).
    • There is a platform lift which overcomes the steps.
    • There is a slight ramp, with no handrails, for access to the sixth floor.
    • The slope can be seen in photograph 3.
    • There are doors in corridors which have to be opened manually.
  • Getting Around View
    • There is clear signage for building facilities/areas in the foyer/reception area.
    • There is clearly written directional signage at key points of circulation routes.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • There is poor colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are good.
    • This building does not play background music.
    • There is not a hearing assistance system.

Lift (The Wellspring Café)

  • There is a lift for public use.
  • The lift is located to the right of the ground floor corridor.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The weight limit for the lift is 300kg.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 90cm x 145cm (2ft 11in x 4ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The lift does not have a hearing enhancement system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is good.

Eating and Drinking (The Wellspring Café)

  • The following information is for the café.
  • The bar does serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the platform lift, through a single width doorway.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • The distance between the floor and the highest table is 102cm (3ft 4in).
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot food and snacks.
  • Comments View
    • There is external access to an outside seating area (photograph 9).
    • The door opens away from you (push).
    • The open door width is 90cm.
    • There is a small lip at the threshold of the doorway.
    • There is a ramp with a steep incline to access the external eating area (photograph 10).
    • There is seating with armrests and tables with undersides 73cm above the ground.
    • The flooring is even paving slabs.
    • There is ample space for a wheelchair user to manoeuvre.

Accessible Toilet(s) (Ground Floor The Wellspring Café - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the right of the Wellspring Café, through the door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the platform lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 74cm (2ft 5in).
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 165cm x 215cm (5ft 5in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 120cm from floor level.
    • The lighting levels are low to moderate.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail, however it is not on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is not a/are not wall-mounted grab rail(s) available.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is not an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 117cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 74cm (2ft 5in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 99cm.
    • The contrast between the towel dispenser and the wall is poor.
    • There is not a hand dryer.

Lift

  • There is a lift for public use.
  • The lift is located to your left on entrance, through the waiting area, on the right.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are LG, G, 1, 2 ,3, 4, 5, 6 and 7.
  • Wall mounted information boards are not provided at lift landings.
  • There are manual, double doors which may be difficult to open to access the lift lobby on the basement floor, on the lower ground floor, on the first floor, on the second floor, on the third floor, on the fourth floor, on the fifth floor, on the sixth floor and on the seventh floor.
  • The weight limit for the lift is 1500kg.
  • The lift is approximately 16m (17yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 132cm (4ft 4in).
  • The dimensions of the lift are 150cm x 210cm (4ft 11in x 6ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift has a hearing enhancement system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is low to moderate.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are LG, G, 1, 2, 3, 4, 5, 6 and 7.
    • The stairs are located to your left on entrance, through the waiting area, on the right.
    • The stairs are approximately 15m from the main entrance.
    • There are 15+ steps between floors.
    • There are manual, double doors which may be difficult to open to access the stairwell on all floors.
    • The lighting levels are good.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Lecture Theatre(s) (Wolfson Lecture Theatre)

  • Directional and locational signage for the lecture theatre(s) is available in upper and lower case lettering that is clearly visible.
  • The corridor outside the lecture theatre(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the lecture theatre(s).
  • The door opening width(s) is/are 75cm+ for the lecture theatre(s).
  • The door(s) for the lecture theatre(s) is/are not push pad activated.
  • There are designated spaces for wheelchair users within the lecture theatre(s).
  • The designated spaces for wheelchairs users are located at the front.
  • There is level access to the designated seating from an entrance.
  • There is space for an assistance dog.
  • There is not step free access to the speaker's area at the front of the lecture theatre(s).
  • There is one deep step to access the speakers platform.
  • The height of the speaker's desk/table is 87cm.
  • The speaker's desk/table is not height adjustable.
  • There is (staggered) tiered seating within the lecture theatre(s).
  • The steps to the (staggered) tiered seating do have handrails.
  • The steps have handrails which are wall mounted on either side of the room.
  • There is a hearing assistance system for the lecture theatre(s).
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 08/06/2023.
  • The hearing assistance system was not working at the time of testing.
  • There is not a visual fire alarm beacon in the lecture theatre(s).
  • There is fixed furniture within the lecture theatre(s).
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the lecture theatre(s).
  • The room does have an unobstructed minimum turning space of 150cm x 150cm.
  • Floor coverings in the lecture theatre(s) are even with no trip hazards.
  • Comments View
    • The Wolfson Lecture Theatre is on the ground floor to the rear left of the building.
    • The Wolfson Lecture Theatre is 55m from the main entrance.
    • Do not follow signage at reception to 'Lecture Theatre' on the basement floor.

Accessible Toilet(s) (Ground Floor - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located ahead from reception, along the corridor and on the left.
    • This accessible toilet is approximately 25m (27yd 1ft) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 172cm x 244cm (5ft 8in x 8ft).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 104cm (3ft 5in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 164cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • The contrast between the toilet roll holder and the wall is fair.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 106cm.
    • The contrast between the towel dispenser and the wall is fair.
    • There is not a hand dryer.

Accessible Toilet. (First Floor - Left Hand Transfer)

  • Location and Access View
    • There are accessible toilet facilities within this venue.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is 9m (9yd 2ft) from the lift.
    • This accessible toilet is located on the first floor, right out of the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door weight is light.
    • The dimensions of the accessible toilet are 192cm x 242cm (6ft 4in x 7ft 11in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 122cm (4ft).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency pull cord alarm in the cubicle.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 114cm (3ft 9in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 108cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.

Standard Toilet(s)

  • Location of Standard Toilet(s) View
    • There are shared standard toilets facilities on the ground floor.
  • Standard Toilet Surveyed View
    • A shared standard toilet was surveyed.
    • The toilet surveyed is located on the ground floor in the Wellspring Café.
    • The standard toilet surveyed is approximately 12m from the platform lift.
    • There is not a/are not cubicle(s) suitable for ambulant disabled people in the standard toilet(s) surveyed.
    • Lighting levels in the standard toilet surveyed are good.

Emergency Egress for Building