Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Aberdeen.
- This station has step-free access.
- The nearest bus station is Aberdeen Bus Station.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is 1 other entrance.
- There is step-free level access at the other entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include narrow walkways.
- Level P1 of the car park can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair, an electric wheelchair, a mobility scooter, mobility scooter charging facilities and walking aids.
- View more information on borrowing or hiring equipment (opens new tab).
- The alternative formats documents can be provided in include: large print.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: in person and online training.
- Related Access Guides View
Able Deen Shopmobility
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Access to the Shop
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- Able Deen Shopmobility is located on level P1 at the south end of the Union Square shopping centre, next to the multi-storey Blue Badge parking on level P1. It can be accessed from the shopping centre via the south lifts.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the shop.
- There are double automatic doors, which are push pad activated.
- The height of the push pad is 94cm.
- The doors open away from you.
- The doors have a high colour contrast.
- There is a similar alternative entrance on the shopping centre side.
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Shop
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- There is step-free level access throughout all areas.
- The majority of main aisle widths are under 120cm.
- The majority of product aisle widths are under 120cm.
- Some aisles did have obstructions at the time of the survey, these included: product displays and additional stock.
- There is no (or very little) background noise.
- Seating available for customers includes: chairs with armrests and sofas.
- Lighting levels vary due to the use of large glazed walls.
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Payment Counters and Checkouts
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- The payment counter is located directly ahead as you enter.
- Signage is not provided for the counter.
- The height of the counter is 110cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located at the rear of the shop.
- The distance from the car park entrance is 8m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 83cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 171cm (width) x 237cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 102cm (from the side of the toilet pan to the wall).
- There is a lever flush for the toilet.
- The flush is on the non transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a low colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 112cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.