Access Guide
Getting To The Hospital
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By Road
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- The hospital is situated on Greetwell Road which is just to the east of Lincoln City centre. The hospital is clearly signposted from all major routes which include the A46, the A158 and the A15. If you are dropping someone off at the hospital there are allocated drop off points, located near to all entrances to the hospital.
- The main car park is located directly outside the main entrance to the hospital. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Patient and visitor car parks that are not barrier controlled operate a pay and display system. You can find a space and then purchase a ticket from one of the pay and display machines.
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By Bus
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- There is an onsite bus stop which is located close to the main entrance. You can use Traveline to start to plan your journey by bus.
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By Train
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- The nearest station is Lincoln which is 1.5 miles away. To view the route use the Google Maps link below.
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Useful Links
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- Traveline for East Midlands.
- To view the web page described above click here (opens in new tab).
- Lincolnshire County Council information on buses.
- To view the web page described above click here (opens in new tab).
- National Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- Walking route from the train station on Google Maps.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located in a corridor just beyond the main reception area.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01522 707 071.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers do not receive disability awareness / equality training.
- Hospital staff do receive disability awareness / equality training.
- Volunteers can be found at main reception and in some of the wards.
- Hospital staff receive Deaf Awareness training.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Language interpreters can be provided in the following languages; Polish, Russian, Mandarin, Latvian, Lithuanian and Portuguese.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Outpatients Blue Badge Car Park and Drop off Point)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located opposite Accident and Emergency, next to the main outpatients car park.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 500cm (11ft 6in x 16ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located outside the Outpatients Department entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the pedestrian access point.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located outside the Main Outpatients entrance.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Outpatients Department entrance, where there are 3 Blue Badge Bays available.
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Comments
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- The footpath leading up to the Outpatients Department entrance from the car park has a steep gradient.
- The pavement running alongside the access road has an easier gradient.
- The car parks throughout the hospital use an ANPR system.
- The height to the top of the touchscreen is 145cm.
Hospital Parking (Outpatients Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located opposite Accident and Emergency, to the right as you enter the site from Greetwell Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is not a/are not Blue Badge parking bay(s) available.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located at the front of the car park.
- Payment machines are located in a shelter outside the Main Entrance and outside the Main Outpatients entrance on Level 3.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
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Comments
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- It is possible to drop-off outside the Outpatients Entrance. This bypasses the sloped paths between the car park and the entrance.
- The car parks throughout the hospital use an ANPR system.
- The height to the top of the touchscreen is 145cm.
Getting To (Medical Physics)
- Medical Physics is/are located on Level 3.
- Access to Medical Physics is via the Outpatients Entrance.
- Enter via the Outpatients' entrance and turn right. Proceed past the Outpatients' reception and take the corridor to the left. Follow the corridor through Clinic 8 and turn left, following the signs. Continue through the double doors and past the lift and stairs, through another set of double doors and through Clinic 1. Follow the corridor to the end and Medical Physics is ahead at the end of the corridor.
- There is step free access to Medical Physics.
- Medical Physics is approximately 61m from the Outpatients Entrance.
- There is a/are manual, heavy, double door(s) between the Outpatients Entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
Outside Access (Outpatients Entrance)
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Entrance Details
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- This information is for the entrance located to the right of the Accident and Emergency entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 140cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 144cm.
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Ramp/Slope Details
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- The ramp/slope is located on the footpath leading to the entrance from the Outpatients car parks and Greetwell Road.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
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Comments
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- The Outpatients Entrance gives access to Level 3 of the hospital.
- The pavement that runs alongside the vehicular access road between the Outpatients car parks and the drop-off area has an easier slope than the footpath but is longer (as shown in photograph 8).
Opening Times
- Monday 09:00 - 16:30.
- Tuesday 09:00 - 16:30.
- Wednesday 09:00 - 16:30.
- Thursday 09:00 - 16:30.
- Friday 09:00 - 16:30.
- Saturday Closed.
- Sunday Closed.
Entrance
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Entrance Details
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- This information is for the entrance located on Level 2, just beyond Lloyds Pharmacy.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The hand sanitiser is not in a suitable position for wheelchair users.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 81cm.
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Comments
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- The hand sanitiser is next to the reception desk.
Reception
- The reception desk is located on the left of the department, opposite the waiting area.
- The reception area/desk is approximately 15m (16yd 1ft) from the entrance.
- Clear signage for the reception area/desk is visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are medium.
- The height of the reception desk is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the desk.
- There is not a low section of the desk (76cm or below) available.
- The desk is staffed.
- There is not a hearing assistance system.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.
- The lighting levels are varied.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 15m from the entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Consultation / Treatment Room (Cardiac Camera Room)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Cardiac Camera Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is not a chair.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Bedded Bay)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Bedded Bay.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 160cm (5ft 3in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Cardiac Stress Room)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Cardiac Stress Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Cardiac Preparation Room)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Cardiac Preparation Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Consultation / Treatment Room (Main Camera Room)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Main Camera Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 162cm (5ft 4in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- No tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located to the rear right of the waiting area.
- This accessible toilet is approximately 20m (21yd 2ft) from the entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 74cm (2ft 5in).
- The dimensions of the accessible toilet are 186cm x 230cm (6ft 1in x 7ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 123cm (4ft).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is twist/turn.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste and general domestic waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 123cm (4ft).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 118cm (3ft 10in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 133cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 84cm (2ft 9in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Changing Facilities
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- Baby changing facilities are available within this accessible toilet.
- The height of the baby change table once extended is 101cm (3ft 4in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the right of the waiting area.
- The shared toilet(s) is/are approximately 17m (18yd 1ft) from the entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels are medium.