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Macmillan Cancer Support Information Centre

Grantham and District Hospital, 101 Manthorpe Road, Grantham, NG31 8DG

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Access Guide

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Getting To (Macmillan Cancer Support Information Centre)

  • The Macmillan Cancer Support Information Centre is located with the Outpatients department, on corridor A.
  • The Macmillan Cancer Support Information Centre is approximately 68m from the Outpatient Entrance.
  • The route from the accessible parking includes passing through 2 sets of bollards and crossing a road via a pedestrian crossing.
    There are dropped kerbs at both sides of the crossing with tactile paving.
    There are uneven surfaces on the route to the entrance.
  • View further information about parking at the hospital (opens new tab)
  • Access to the Macmillan Cancer Support Information Centre is via the Outpatient Entrance.
  • Enter the hospital via the Outpatient Entrance and follow the corridor to the Outpatients department, located on the right.
    Follow the corridor past the Outpatients reception and the Macmillan Cancer Support Information Centre will be located on the right.
  • View further information about entrances (opens new tab)
  • There is step free access to the Macmillan Cancer Support Information Centre.
  • The most accessible route includes manual doors which may be difficult to open.
  • Some flooring is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • The following toilet facilities are available along the route; accessible toilet (with transfer on both sides) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab)

Hospital Parking (Main Accessible Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the main hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 231cm x 485cm (7ft 7in x 15ft 11in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Outpatients entrance.

Outside Access (Outpatient Entrance)

  • Entrance Details View
    • This information is for the entrance located on the south side of the hospital site.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 135cm (4ft 5in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 145cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Entrance (Outpatient Department)

  • Entrance Details View
    • This information is for the entrance located along corridor B.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 114cm (3ft 9in).
    • There is a door release button when exiting.
    • The height of the door release button is 135cm (4ft 5in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.

Department / Service (Macmillan Cancer Support Information Centre)

  • Department / Service Access View
    • Macmillan Cancer Support Information Centre is located within Outpatients, on corridor B.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 87cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • The type of flooring is vinyl/laminate.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a main reception and a waiting room/area.
    • A hearing assistance system can be brought in from another department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located opposite waiting room 1, in Outpatients.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located opposite waiting room 1, in Outpatients.

Opening Times (Macmillan Cancer Support Information Centre)

Reception (Macmillan Cancer Support Information Centre)

  • Reception View
    • The reception point is located within the Outpatients, on corridor B.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is obstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • Some tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.