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Patient Advice and Liaison Service Office (PALS)

Lincoln County Hospital, Greetwell Road, Lincoln, LN2 5QY

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Access Guide

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Parking (Main Entrance Blue Badge Parking and Drop Off)

  • Car Park View
    • The car park is located on the left as you access the hospital site through entry point J on Greetwell Road, next to the Main Entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 26 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 252cm (width) x 480cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 136cm.
    • The nearest designated bay is 51m from the Main Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • The dropped kerb has a very slight gradient.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
    • Blue Badge holders must register their vehicle and Blue Badge at the main reception in order to park for free.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located immediately outside the Main Entrance, just beyond the Blue Badge parking area on the left.
    • There is a dropped kerb without tactile paving from the drop-off point.

Getting To (Patient Advice and Liaison Service Office)

  • The Patient Advice and Liaison Service Office is/are located on Level 2 of the main hospital building.
  • Access to the Patient Advice and Liaison Service Office is via the main hospital entrance.
  • Enter via the main hospital entrance and continue past the reception desk. Take the corridor on the left and The Patient Advice and Liaison Service Office is located to the right.
  • There is step free access to the Patient Advice and Liaison Service Office.
  • The Patient Advice and Liaison Service Office is approximately 45m from the main hospital entrance.
  • Wayfinding signage is provided.
  • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • There is some flooring in corridors with large, repeating patterns that incorporate bold contrasting colours or simulate steps.

Entrance (Main Entrance)

  • This entrance is located at the front left of the main hospital.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 159cm.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 176cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a third set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 176cm.
  • The doors have a low colour contrast.
  • This entrance gives access to Level 2 of the hospital.

Opening Times

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 16:00.
  • Wednesday 08:00 - 16:00.
  • Thursday 08:00 - 16:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Reception

  • The reception is located on Level 2 of the main hospital building.
  • The reception area/desk is approximately 45m (49yd 8in) from the main hospital entrance.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception area/desk.
  • The lighting levels at the reception area/desk are bright.
  • The height of the reception desk is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the desk.
  • There is not a low section of the desk (76cm or below) available.
  • The desk is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.

Room / Area

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Meeting Room.
  • The room / area is approximately 2m from the PALS reception.
  • There is step free access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 77cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • The room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Toilet with Adaptations

  • There are not accessible toilet facilities within this venue.

Standard Toilet(s)

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