Access Guide
Overview (National Hospital for Neurology and Neurosurgery)
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About
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- This is a Neurology and Neurosurgery hospital with multiple services available.
- Facilities available in the venue include: a restaurant.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest underground station is Russell Square.
- The nearest train station is Euston.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: slight and steep ramps to the Queen Mary Wing and Chandler Wing from the Albany Wing on the ground floor, and a steep ramp to the Queen Mary Wing from the Chandler Wing on the lower ground floor.
- The following areas have stepped access: 5 steps to the Chandler Wing from the Albany Wing on the ground floor bypassed by the ramp, and 6 steps to the Queen Mary Wing from the Chandler Wing on the lower ground floor bypassed by the ramp.
- Access throughout may include manual doors and doors permanently held open.
- The lower ground to seventh floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and adapted trollies with padded seat.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Getting Around (National Hospital for Neurology and Neurosurgery)
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: slight and steep ramps to the Queen Mary Wing and Chandler Wing from the Albany Wing on the ground floor, and a steep ramp to the Queen Mary Wing from the Chandler Wing on the lower ground floor.
- The following areas have stepped access: 5 steps to the Chandler Wing from the Albany Wing on the ground floor bypassed by the ramp, and 6 steps to the Queen Mary Wing from the Chandler Wing on the lower ground floor bypassed by the ramp.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
Lift (Albany Wing)
- The lift surveyed is located to the left from the Albany Wing main entrance.
- The distance from the Albany Wing main entrance is 8m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- The ground, first, second, third and fourth floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 140cm (width) x 265cm (depth).
- The internal lift control buttons have tactile markings and a low visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Albany Wing - Ground Floor to Basement)
- The stairs surveyed are located in the Albany Wing.
- There are double manual doors to access the stairwell.
- The basement and ground floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have a handrail on the left going down.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Albany Wing - Ground Floor to Fourth Floor)
- The stairs surveyed are located ahead from the Albany Wing main entrance.
- The ground, first, second, third and fourth floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Chandler Wing)
- The lift surveyed is located in the Chandler Wing.
- The distance from the Albany Wing main entrance is 48m.
- The most accessible route to the lift has a slight ramp or slope, a steep ramp or slope and doors permanently held open.
- The lower ground, ground, first, second, third and fourth floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 128cm.
- The internal dimensions of the lift are 140cm (width) x 255cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are other lifts available at this location which are of a similar size.
Stairs (Chandler Wing)
- The stairs surveyed are located in the Chandler Wing.
- There are double manual doors to access the stairwell.
- The lower ground, ground, first, second, third and fourth floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There are double doors to access the staircase on the lower ground floor and ground floor only.
Lift (Queen Mary Wing)
- The lift surveyed is located in the Queen Mary Wing.
- The distance from the Albany Wing main entrance is 45m.
- The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
- The lower ground to seventh floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 66cm.
- The internal dimensions of the lift are 116cm (width) x 80cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
- Lighting levels were low at the time of the survey.
Stairs (Queen Mary Wing)
- The stairs surveyed are located in the Queen Mary Wing.
- There is a permanently held open door to access the stairwell.
- The lower ground to seventh floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.