You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Access to the Grafton Way Building from the east is via the A400 Gower Street and access from the west is via the A400 Tottenham Court Road. The Grafton Way Building is on the boarder of the congestion zone.
  • There is only parking for Blue Badge holders which is available at the Grafton Way Building.
    The designated Blue Badge parking bays are located in front of the Grafton Way entrance.
• By Bus View
  • The following buses are used to access the Grafton Way Building: Tottenham Court Road - Northbound (Warren Street station) - no's 10, 73, 24, 29 and 134.
    Gower Street - Southbound (University Street) - no's 10, 24, 29, 73 and 134.
    Euston Road - no's 18, 27, 30 and 88.
    Warren Street (bus stop W) – no's 18 and 205.
  • There is not an onsite bus stop.
• By Train View
  • The nearest National Rail station is Euston.
• By Underground View
  • Warren Street (Northern / Victoria Lines) and Euston Square (Circle / Hammersmith & City / Metropolitan Lines) are the closest tube stations to Grafton Way Building.
    The tube stations are located at opposite ends of the main hospital building.
    Traffic light controlled pedestrian crossing points are located adjacent to each tube station.
    Euston Square station has lift access from the platform to the street.
• Useful Links View
  • This link takes you to the Grafton Way Main Building page with information on travelling to the hospital. Travel information is subject to change. Please check the latest information before planning your journey.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the Atrium on the ground floor of the main hospital building.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 3447 3042.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the Atrium on the ground floor of the main hospital building.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs and mobile hoists.
• To obtain mobility aids please contact the main reception.

You are on Hospital Parking (Blue Badge Bays Only). Skip to the next section.

Hospital Parking (Blue Badge Bays Only)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the Grafton Way entrance.
  • The car park type is sheltered.
  • The car park does have a height restriction barrier.
  • The maximum height is 325cm (10ft 8in).
  • The car park does not have a barrier control system.
  • The car park surface is block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 490cm (7ft 9in x 16ft 1in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the Grafton Way entrance.
• Comments View
  • The drop-off point is not clearly marked as shown in photograph 6.
  • The Blue Badge bays can be used by patients/carers with hospital issued parking dispensations attending outpatient or day-case appointments.
    Patients/carers can obtain dispensations on the day or in advance from the ground floor reception team. They can also telephone or email requests at least one week ahead of their appointments.

You are on Getting To (Prayer Room). Skip to the next section.

Getting To (Prayer Room)

• The Prayer Room is/are located on the ground floor of the Grafton Way Building.
• Access to the Prayer Room is via the Grafton Way entrance.
• Enter via the Grafton Way entrance and turn left. The entrance to the Prayer Room is located on the left hand side.
• There is step free access to the Prayer Room.
• The Prayer Room is approximately 7m from the Grafton Way entrance.
• There are resting areas along the route.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Grafton Way Revolving Entrance). Skip to the next section.

Outside Access (Grafton Way Revolving Entrance)

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• Entrance Details View
  • This information is for the entrance located along Grafton Way.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 94cm (3ft 1in).
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically (by revolving).
  • The width of the door opening is 205cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 200cm.

You are on Outside Access (Grafton Way Automatic Entrance). Skip to the next section.

Outside Access (Grafton Way Automatic Entrance)

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• Entrance Details View
  • This information is for the entrance located along Grafton Way and on either side of the revolving entrance.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 94cm (3ft 1in).
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 122cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 200cm.
• Comments View
  • There is an identical automatic entrance on the left side and right side of the revolving entrance.

You are on Place of Worship / Prayer Room. Skip to the next section.

Place of Worship / Prayer Room

• The place of worship/room is located on the ground floor.
• There is step-free access to the place of worship/room.
• The place of worship/room is clearly signed.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) may be difficult for some to open.
• The width of the door opening is 118cm.
• The type of flooring in the place of worship/room is carpet.
• There is sufficient space for a wheelchair user to manoeuvre within the place of worship/room.
• There are chairs with armrests on both sides.
• There is sufficient space for a wheelchair user to use the seating area.
• There is space for an assistance dog to rest.
• No tables are permanently fixed.
• There is not a hearing assistance system for the room(s).
• Background music is not played in the room.
• There is not a speaker system in the room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels in the room are good.

You are on Washroom (Ritual Purification - Female). Skip to the next section.

Washroom (Ritual Purification - Female)

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• Washroom Details View
  • The washroom surveyed has a wash basin.
  • There is/are 2 washroom(s) of this type in the area.
  • The washroom surveyed is located to the left as you enter via the Grafton Way entrance.
  • The washroom surveyed is approximately 10m from the Grafton Way entrance.
  • There is step free access to the washroom surveyed once inside the building.
  • This washroom is female.
  • There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 140cm x 190cm (4ft 7in x 6ft 3in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 146cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 82cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 137cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are good.
• Comments View
  • The height of the shelf is 91cm.

You are on Washroom (Ritual Purification - Male). Skip to the next section.

Washroom (Ritual Purification - Male)

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• Washroom Details View
  • The washroom surveyed has a wash basin.
  • There is/are 2 washroom(s) of this type in the area.
  • The washroom surveyed is located on the ground floor.
  • The washroom surveyed is approximately 10m from the Grafton Way entrance.
  • There is step free access to the washroom surveyed once inside the building.
  • This washroom is male.
  • There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door is easy to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 138cm x 240cm (4ft 6in x 7ft 10in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 146cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 129cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are good.
• Comments View
  • The height of the shelf is 92cm.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located on the ground floor in the reception area.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located on the ground floor in the reception area.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Grafton Way Building link (new tab) - click here.