You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Access to the Grafton Way Building from the east is via the A400 Gower Street and access from the west is via the A400 Tottenham Court Road. The Grafton Way Building is on the boarder of the congestion zone.
  • There is only parking for Blue Badge holders which is available at the Grafton Way Building.
    The designated Blue Badge parking bays are located in front of the Grafton Way entrance.
• By Bus View
  • The following buses are used to access the Grafton Way Building: Tottenham Court Road - Northbound (Warren Street station) - no's 10, 73, 24, 29 and 134.
    Gower Street - Southbound (University Street) - no's 10, 24, 29, 73 and 134.
    Euston Road - no's 18, 27, 30 and 88.
    Warren Street (bus stop W) – no's 18 and 205.
  • There is not an onsite bus stop.
• By Train View
  • The nearest National Rail station is Euston.
• By Underground View
  • Warren Street (Northern / Victoria Lines) and Euston Square (Circle / Hammersmith & City / Metropolitan Lines) are the closest tube stations to Grafton Way Building.
    The tube stations are located at opposite ends of the main hospital building.
    Traffic light controlled pedestrian crossing points are located adjacent to each tube station.
    Euston Square station has lift access from the platform to the street.
• Useful Links View
  • This link takes you to the Grafton Way Main Building page with information on travelling to the hospital. Travel information is subject to change. Please check the latest information before planning your journey.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in the Atrium on the ground floor of the main hospital building.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 3447 3042.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the Atrium on the ground floor of the main hospital building.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs and mobile hoists.
• To obtain mobility aids please contact the main reception.

You are on Hospital Parking (Blue Badge Bays Only). Skip to the next section.

Hospital Parking (Blue Badge Bays Only)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the Grafton Way entrance.
  • The car park type is sheltered.
  • The car park does have a height restriction barrier.
  • The maximum height is 325cm (10ft 8in).
  • The car park does not have a barrier control system.
  • The car park surface is block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 235cm x 490cm (7ft 9in x 16ft 1in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 4m (4yd 1ft) from the Grafton Way entrance.
• Comments View
  • The drop-off point is not clearly marked as shown in photograph 6.
  • The Blue Badge bays can be used by patients/carers with hospital issued parking dispensations attending outpatient or day-case appointments.
    Patients/carers can obtain dispensations on the day or in advance from the ground floor reception team. They can also telephone or email requests at least one week ahead of their appointments.

You are on Getting To (Young Adult Unit). Skip to the next section.

Getting To (Young Adult Unit)

• The Young Adult Unit is/are located on level 3.
• Access to the Young Adult Unit is via the main entrance.
• Enter via the main entrance and then turn left into the lift lobby. Take the lift up to level 3. As you exit the lift, turn right or left (depending which lift you take) and the entrance to the Haematology Ward & Young Adult Unit is directly ahead. The entrance to the Young Adult Unit is located at the rear of the Haematology Ward.
• There is step free access, via lift, to the Young Adult Unit.
• The Young Adult Unit is approximately 4m from the lifts 4, 5, 6 and 7.
• There is a/are manual, double door(s) which may be difficult to open between the main entrance and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Revolving Entrance). Skip to the next section.

Outside Access (Main Revolving Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Grafton Way Building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 84cm (2ft 9in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 99cm (3ft 3in).
  • There is a door release button when exiting.
  • The height of the door release button is 105cm (3ft 5in).
  • The main door(s) open(s) automatically (by revolving).
  • The automatic door(s) is/are push pad activated.
  • The width of the door opening is 205cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 139cm.

You are on Outside Access (Main Automatic Entrance). Skip to the next section.

Outside Access (Main Automatic Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Grafton Way Building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 84cm (2ft 9in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 99cm (3ft 3in).
  • There is a door release button when exiting.
  • The height of the door release button is 99cm (3ft 3in).
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are single width.
  • The width of the door opening is 107cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 139cm.
• Comments View
  • There is an identical automatic entrance on the left side and right side of the revolving entrance.

You are on Lift (Lifts 4, 5, 6 and 7). Skip to the next section.

Lift (Lifts 4, 5, 6 and 7)

• There is a lift for public use.
• The lift is located to the left as you enter via the front entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the front entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are B4, B3, B1, G, 1, 2, 3, 4 and 5.
• There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 198cm x 137cm (6ft 6in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • Access to levels B3 and B4 is via lifts 4 & 5 only.
    
  • There are braille markings on the list of services within the lift.

You are on Lift (Lifts 4, 5, 6 and 7). Skip to the next section.

Lift (Lifts 4, 5, 6 and 7)

• There is a lift for public use.
• The lift is located to the left as you enter via the front entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 5m (5yd 1ft) from the front entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are B4, B3, B1, G, 1, 2, 3, 4 and 5.
• There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 198cm x 137cm (6ft 6in x 4ft 6in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • Access to levels B3 and B4 is via lifts 4 & 5 only.
    
  • There are braille markings on the list of services within the lift.

You are on Entrance (Haematology Ward - Level 3). Skip to the next section.

Entrance (Haematology Ward - Level 3)

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• Entrance Details View
  • This information is for the entrance located on level 3.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 128cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 128cm (4ft 2in).
  • There is a door release button when exiting.
  • The height of the door release button is 105cm (3ft 5in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 170cm.

You are on Ward (Young Adult Unit). Skip to the next section.

Ward (Young Adult Unit)

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• Ward Information View
  • This is a/an Young Adult Unit ward.
  • This is a shared ward.
  • There is/are 0 bay(s) available.
  • There is/are 4 side room(s) available.
  • There is/are 4 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 170cm (5ft 7in).
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are good.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 90cm.
  • There is not a lowered section.
  • There is not a hearing assistance system available at the desk.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does have a ceiling track hoist.
  • The hoist covers the bed.
  • There is sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The colour contrast between the walls and the floor in the side room is fair.
  • The lighting levels in the side room are good.
  • The width of the door opening into the ensuite is over 75cm.
  • There is not a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
  • The colour contrast between the walls and the floor in the ensuite is good.
  • The lighting levels in the ensuite are good.
• Ward Features and Patient Facilities View
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
  • There are washroom facilities for patients on the ward.
  • There are toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on the ground floor in the reception area.
• Visiting Times View
  • Visiting times vary, please contact the ward in advance.

You are on Day Room / Lounge Area (Teenage and Young Adult Lounge). Skip to the next section.

Day Room / Lounge Area (Teenage and Young Adult Lounge)

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is not a/are not door(s) into the day room/lounge area.
• The width of the door opening is 135cm (4ft 5in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are seats with armrests on both sides.
• No chairs are permanently fixed.
• All tables are permanently fixed.
• The distance between the floor and the lowest table is 85cm (2ft 9in).
• The distance between the floor and the highest table is 85cm (2ft 9in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Accessible Toilet(s) (Visitors - Young Adult Unit - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Visitors - Young Adult Unit - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located along the unit corridor.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 248cm (4ft 11in x 8ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 106cm and 140cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 96cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 74cm (2ft 5in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 96cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Grafton Way Building link (new tab) - click here.