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Children and Young People Day Care Unit

University College Hospital, 235 Euston Road, London, NW1 2BU

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Access Guide

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Getting To (Children and Young People Day Care Unit)

Parking (Rear Accessible Parking)

  • Car Park View
    • The car park is located at the rear of the hospital, along Grafton Way.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 416cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 30m from the Rear Entrance - automatic doors.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
    • There is a space of 120cm around the bays which is not marked or hatched.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Rear Entrance - Automatic Doors)

  • This entrance is located at the rear of the hospital building, along Beaumont Place.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 133cm.
  • The height of the hand sanitiser is 127cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 91cm.
  • The width of the opening is 169cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 91cm.

Lift (Outpatients Services Lifts)

  • The lift surveyed is located at the front of the ground floor podium.
  • The distance from the Rear Entrance - automatic doors is 25m.
  • The most accessible route to the lift has step-free level access.
  • The basement, lower ground, ground, first and second floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • The majority of the external controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 119cm.
  • The internal dimensions of the lift are 199cm (width) x 182cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

Department / Service (Children and Young People Day Care Unit)

  • Location and Access View
    • The Children and Young People Day Care Unit is located on the second floor.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is an intercom at a height of 117cm.
    • The height of the hand sanitiser is 110cm.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 180cm.
    • There is a push pad or push button to exit at a height of 120cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a medium visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: treatment tables/beds.
    • Some seating is fixed.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations and standard toilets.

Toilet and Changing Facilities (Children and Young People Day Care Unit)

  • Toilet Facilities View
    • Toilets with adaptations are located at the Day Surgery Unit entrance and along the corridor.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female step-free standard toilet facilities are located along the department corridor.

Reception (Children and Young People Day Care Unit)

  • The reception is located to the left as you enter the Children and Young People Day Care Unit.
  • The distance from the Children and Young People Day Care Unit entrance is 6m.
  • There is step-free level access to reception.
  • The height of the reception desk is 117cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is signage for a hearing assistance system, but there is not one available.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • The seating is fixed.

Seating Area (Children and Young People Waiting Room)

  • Location and Access View
    • The Children and Young People Waiting Room is located to the left of the reception.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 130cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a medium visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Consultation / Medical Room (Day Care Unit)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Bed Bay 1.
  • The room is located to the left as you enter the Children and Young People Day Care Unit.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 123cm.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The doors open inwards.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in the room includes: height adjustable tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the right as you enter the Children and Young People Day Care Unit.
    • The distance from the Children and Young People Day Care Unit entrance is 4m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door requires effort to open.
    • The width of the door opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 190cm (width) x 265cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.