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Critical Care

University College Hospital, 235 Euston Road, London, NW1 2BU

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Access Guide

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Getting To (Critical Care)

Parking (Rear Accessible Parking)

  • Car Park View
    • The car park is located at the rear of the hospital, along Grafton Way.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 416cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 30m from the Rear Entrance - automatic doors.
    • The most accessible route from the Blue Badge parking has step-free level access and bollards.
    • There is a space of 120cm around the bays which is not marked or hatched.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Rear Entrance - Automatic Doors)

  • This entrance is located at the rear of the hospital building, along Beaumont Place.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 133cm.
  • The height of the hand sanitiser is 127cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • There is a push pad at a height of 91cm.
  • The width of the opening is 169cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a push pad or push button to exit at a height of 91cm.

Lift (Inpatients Lifts)

  • The lift surveyed is located to the right as you enter the hospital via the Rear Entrance.
  • The distance from the Rear Entrance - Automatic Doors is 10m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The basement, lower ground, ground, first, second, third, fourth, fifth, sixth, seventh, eighth, ninth, tenth, eleventh, twelfth, thirteenth, fourteenth, fifteenth and sixteenth floor are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • The majority of the external controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 119cm.
  • The internal dimensions of the lift are 199cm (width) x 182cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Entrance (Critical Care)

  • This entrance is located on the third floor.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The doors require effort to open.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open away from you.
  • The doors require effort to open.
  • The second set of doors have a high visual contrast.
  • There is step-free level access as you enter.

Entrance (Relatives Room)

  • This entrance is located between the first and second set of doors, to the right as you enter.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open away from you.
  • The doors require effort to open.
  • The width of the opening is 168cm.
  • The doors have a high visual contrast.

Room (Relatives Room)

  • The room is located ahead, to the right as you enter from the Relatives Room entrance.
  • The distance from the Critical Care entrance is 37m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The door requires effort to open.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: armchairs, sofas and high stools.
  • Furniture available in the room includes: coffee tables and high tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • Lighting levels vary due to the use of large glazed walls.
  • There is also a kettle and a microwave in this room.

Ward (Critical Care)

  • Ward Information View
    • This is a/an Intensive Care ward.
    • This is a shared ward.
    • There are 5 bays available.
    • There are 11 side rooms available.
    • There are 20+ beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 117cm.
    • The height of the hand sanitiser is 110cm.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 170cm.
    • There is a push pad or push button to exit at a height of 120cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • Some flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Reception / Nurses' Station View
    • The height of the desk is 119cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 78cm.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • There is a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.

Toilet and Changing Facilities (Critical Care)

Bathroom with Adaptations (Beds 17-21 - Toilet and Shower)

  • Location and Access View
    • The bathroom surveyed is located on the Beds 17-36 corridor.
    • The distance from the Critical Care entrance is 10m.
    • The most accessible route to the bathroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 280cm (width) x 395cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The lateral transfer space on the left is 102cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 154cm (from the side of the toilet pan).
    • There is a lever flush on the right transfer side.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is not a wall mounted toilet roll holder.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 83cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 120cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 138cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin, a pedal bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 165cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a detachable shower head.
    • The shower controls are twist turn mixer.
    • There is a shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.