You are on Overview (Southampton General Hospital). Skip to the next section.

Overview (Southampton General Hospital)

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• About View
  • This is an acute hospital trust with multiple services and specialties covering the Hampshire and Wessex region.
  • Facilities available in the venue include: Costa Coffee, M&S Food and Café, WHSmith, Stock Shop, Subway, League of Friends tea bar, a pharmacy, Feast Restaurant, and Paddy and Scott's Coffee Shop.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point, on-street standard parking and a taxi rank.
  • The nearest train station is Southampton Central.
  • The nearest bus station is Southampton Central Station.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There are multiple entrances to access the main hospital building.
    The main entrance enters the building on level C.
    The North Wing entrance enters the building on level C and has a slight slope.
    The Wessex Neurological Centre entrance enters the building on level B and has a slight ramp.
    The South Academic Block entrance enters the building on level A and has a slight ramp.
    The West Wing entrance enters the building on level B and has a slight or steep ramp.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: There is a steep ramp with handrails on both sides for access to the main hospital building from level A of the Wessex Neurology Centre.
    There is a slight ramp with no handrails to access to level B of the Centre Block via Feast Restaurant from level B of the Wessex Neurology Centre.
  • Access throughout may include doors permanently held open.
  • Levels A, B, C, D, E, F and G can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
  • British Sign Language interpreters can be provided on request.
  • Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request), voice recognition CD (on request) and audio (on request).
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: an ATM machine, a pay phone, Wi-Fi and TV pre-pay machines for patients.
  • Staff receive the following training: learning disability awareness.
• Related Access Guides View
  • View information onhttps://www.accessable.co.uk/university-hospital-southampton-nhs-foundation-trust/southampton-general-hospital/access-guides/hospital-toilets-at-southampton-general-hospital (opens new tab) .
  • View information on Entrances at Southampton General Hospital (opens new tab) .
  • View information on Parking at Southampton General Hospital (opens new tab) .

You are on Parking (Orange Car Park). Skip to the next section.

Parking (Orange Car Park)

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• Car Park View
  • The car park is located in front of the main hospital building, off Tremona Road.
  • The car park is multi-storey.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 200cm.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 260cm (width) x 494cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 138cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 78m from the level C - Centre Block - main hospital entrance.
  • The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the front of the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Blue Car Park). Skip to the next section.

Parking (Blue Car Park)

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• Car Park View
  • The car park is located at the rear of the main hospital building, off Tremona Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • The surveyed Blue Badge parking bay dimensions are 295cm (width) x 482cm (depth).
  • There is a marked zone to one side and the rear.
  • The width of the marked zone is 120cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 115m from the level A - South Academic Block entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope, uneven surfaces and bollards.
  • There is additional overflow parking located outside Compton House along the hospital perimeter road.
    Patients parking at this car park can enter the main hospital building via the Wessex Neurological Centre entrance or the South Academic Block entrance.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located at the front of the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
  • The payment machine is located on a steep slope from the car park.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Getting To (Eye Short Stay Unit). Skip to the next section.

Getting To (Eye Short Stay Unit)

• The Eye Short Stay Unit is/are located on Level C of the Eye Unit.
• Access to the Eye Short Stay Unit is via the Eye Casualty main entrance.
• Enter via the Eye Casualty main entrance, bear left past the double automatic doors into the lift lobby. Take the lift up to Level C. As you exit the lift turn right past the double doors. Turn left and follow the corridor, bear left and the entrance to the Eye Short Stay Unit is directly ahead.
• There is step free access, via lift, to the Eye Short Stay Unit.
• The Eye Short Stay Unit is approximately 19m from the lift.
• There is a/are manual, heavy, double door(s) between the Eye Casualty main entrance and the department/service.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Eye Casualty Main Entrance). Skip to the next section.

Outside Access (Eye Casualty Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 115cm .
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 120cm (3ft 11in).
  • There is a door release button when exiting.
  • The height of the door release button is 92cm (3ft).
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 157cm.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual doors to enter and exit the stairwell on the ground floor.
  • The floors which are accessible by stairs are B & C.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.
• Comments View
  • There is a single door to enter and exit the stairwell on Level B and double doors to enter and exit the stairwell on Level C.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead from the Eye Casualty entrance.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 6m (6yd 1ft) from the Eye Casualty entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are B, C & D.
• There are manual, heavy, double doors to access the lift lobby on the first floor and on the second floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is medium.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 130cm.
• The dimensions of the lift are 150cm x 268cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Opening Times (Eye Short Stay Unit). Skip to the next section.

Opening Times (Eye Short Stay Unit)

• Access is by appointment only.

You are on Ward (Eye Short Stay Unit). Skip to the next section.

Ward (Eye Short Stay Unit)

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• Ward Information View
  • This is a/an short stay ward.
  • This is a shared ward.
  • There is/are 0 bay(s) available.
  • There is/are 4 side room(s) available.
  • There is/are 4 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 161cm (5ft 3in).
  • There is an intercom.
  • The height of the intercom is 139cm (4ft 7in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 123cm (4ft).
  • There is a door release button when exiting.
  • The height of the door release button is 136cm (4ft 6in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are medium.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 110cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 75cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There are no side rooms available with an accessible ensuite.
  • The side room surveyed does not have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is available.
  • The visual contrast between the walls and the floor in the side room is high.
  • The lighting levels in the side room are medium.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • Accessible toilet facilities for visitors are located on Level B, in the Eye Outpatients department.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on Level B, in the Eye Outpatients department.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 10:00 to 20:00.
  • The visiting times are the same for each day.

You are on Waiting Room / Area (Reception). Skip to the next section.

Waiting Room / Area (Reception)

• There is a waiting room / area.
• The waiting room / area is approximately 5m from the entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is a flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Waiting Room / Area (Waiting/Recovery Room). Skip to the next section.

Waiting Room / Area (Waiting/Recovery Room)

• There is a waiting room / area.
• The waiting room / area is approximately 10m from the entrance.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• Some tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Treatment Room). Skip to the next section.

Consultation / Treatment Room (Treatment Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Examination/Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are light.
• The width of the door opening is 78cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• Some chairs are permanently fixed.
• The chair(s) is/are adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Washroom (Shower). Skip to the next section.

Washroom (Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower.
  • There is/are 1 washroom(s) of this type in the unit.
  • The washroom surveyed is located at the end of the corridor, on the left hand side.
  • The washroom surveyed is approximately 12m from the entrance.
  • There is step free access to the washroom surveyed once inside the unit.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 77cm (2ft 6in).
  • The dimensions of the washroom are 150cm x 158cm (4ft 11in x 5ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 171cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is not a wash basin.
  • There is not a soap dispenser.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the shower wall-mounted grab rails and wall is low.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are moderate to good.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located on Level B, in the Outpatients department.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located on the left hand side of the corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the entrance.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
  • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Eye Unit - Southampton General Hospital link (new tab) - click here.
• Hospital Parking at Southampton General link (new tab) - click here.