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Haemophilia Comprehensive Centre

Southampton General Hospital, Tremona Road, Southampton , Hampshire, SO16 6YD

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Access Guide

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Getting To The Hospital (Southampton General Hospital)

  • By Road View
    • Southampton General Hospital is located on Tremona Road to the north west of the city.
      The postcode to use for the Sat-Nav is SO16 6YD.
      From the west of the city, Southampton General Hospital can be accessed via several routes from the M271.
      From the north of the city there are several routes from the M27. From the north east the A33 offers the best route towards the hospital.
    • There are 3 car parks on site which are used by Southampton General Hospital and Princess Anne Hospital.
      The car parks are called the Blue Car Park, the Orange Car Park and the Yellow Car Park.
      The Yellow Car Park is an underground car park located at the Princess Anne Hospital, but is used as an overflow car park for Southampton General.
      The Orange Car Park is to the front of the building facing the main hospital entrance.
      The Orange Car Park is on 2 levels with the lower level having the accessible parking Blue Badge bays.
      The upper level also contains the emergency helicopter landing pad.
      The Blue Car Park is to the rear of the hospital and has a large number of Blue Badge bays, but has a steep slope leading from the car park to the hospital entrances.
      The Yellow car park is an underground car park on Levels B and C of the Princess Anne Hospital with Blue Badge bays located on Level C.
      There are also 21 parent and child bays on Level C of the Yellow Car Park.
      Charges apply to all users of these car parks.
  • By Bus View
    • Several local bus routes serve the hospital sites. They are the Xelabus X11, Bluestar 7, Bluestar 17, City Red Three (First Bus), Unilink U6H.
      The bus stop is located on Tremona Road opposite the Main Hospital entrance.
    • There is not an onsite bus stop.
  • By Train View
    • The closest station is Southampton Central which is approximately 2.3 miles from the hospital. You can catch the Bluestar 17 and City Red Three buses from the station. Both continue to Southampton General Hospital and Princess Anne Hospital.
      There are also several taxi services which run from the station.
  • Useful Links View

Getting Help and Assistance (Southampton General Hospital)

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on Level C of the Centre Block.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 023 8120 6325.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found in the main entrance area.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located on the green areas around the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact the main hospital reception.
  • There is a Changing Places facility at this hospital which is located on Level C of the Centre Block, in the main hospital corridor.

Hospital Parking (Orange Car Park - Upper Level)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is open air/surface.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is not a/are not Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located directly outside the main hospital entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is not accessible to a wheelchair user.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • There is a helipad on this level of the car park.
    • Access to the lower level of the car park and hospital is via steps.

Hospital Parking (Orange Car Park - Lower Level - Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 610cm.
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located directly outside the main hospital entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, at the payment machines in the car park and throughout the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the front of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 130m (142yd 6in) from the main hospital entrance.
  • Comments View
    • There are 2 pedestrian crossings between the car park and the main hospital entrance.
    • There are dropped kerbs at both crossings.
    • There is no signage directing you to the hospital due to ongoing building works.

Getting To (Haemophilia Comprehensive Centre)

  • Haemophilia Comprehensive Centre is/are located on Level C of the Centre Block.
  • Access to Haemophilia Comprehensive Centre is via the main hospital entrance.
  • Enter via the main hospital entrance, go forward through the Centre Block and head past the main hospital reception. Follow this corridor all the way down and in between Subway and the M&S Café is the Children's Outpatients entrance.
  • There is step free access to Haemophilia Comprehensive Centre.
  • Haemophilia Comprehensive Centre is approximately 62m from the main hospital entrance.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Comments View
    • The Haemophilia Comprehensive Centre is located in Children's Outpatients.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building, opposite the Orange Car Park.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 180cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • There is a patient drop off directly opposite the main hospital entrance.

Entrance (Children's Outpatients and Haemophilia Comprehensive Centre Entrance)

  • Entrance Details View
    • This information is for the entrance located on Level C of the Centre Block.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 110cm (3ft 7in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically (away from you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 176cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 170cm.

Department / Service (Haemophilia Comprehensive Centre)

  • Department / Service Access View
    • Haemophilia Comprehensive Centre is located on Level C of the Centre Block.
    • There is not a/are not door(s) leading into the department/service.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does not play background music.
    • The lighting levels are medium.
  • Department / Service Facilities View
    • This department/service has; treatment rooms, a waiting room/area and standard toilet facilities.
    • There are 2 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on Level C of the Centre Block.
    • There are standard toilet facilities within this department/service.

Consultation / Treatment Room (Treatment Room 2)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 2.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 4m from the Children's Outpatients and Haemophilia Comprehensive Centre entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Standard Toilet(s)

  • Toilet Facilities View
    • The shared toilet is located to the right of reception.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 18m from the Children's Outpatients and Haemophilia Comprehensive Centre entrance.
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 83cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are good.

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